Making A Case For Using Alpha Spider Wraps On Cell Phone Cases

I have been working in retail for a LONG time now, the majority of those years being in Retail Loss Prevention. Even today as I work in the sales and customer service side of retail, I still draw on my Loss Prevention experience to prevent shoplifting. Just the other day I had an opportunity to stop someone from stealing a cell phone case. This wasn’t just an ordinary case, this has a built in charger that plugs into the mini-port on a phone so it can charge while still in the case. I began watching the suspect when he knelt down in the phone accessory aisle and began picking up phone cases. He reminded me of someone I had stopped from stealing phone cases a few weeks prior to this. As I watched the suspect for a few minutes I noticed that the guy was avoiding the cell phone cases wrapped in Alpha Spider Wrap.

 

The Alpha Spider Wrap is a retail anti-theft device that secures around a piece of merchandise. The device has wires that extend from a housing unit and are wrapped around an item and secured together with a clip. The units have tamper alarms that are set off if someone cuts one of the wires. the noise from the alarm is loud enough to be heard across a store, alerting employees to a possible theft in progress. The Alpha Spider Wrap also activate electonic article surveillance antennas if a piece of merchandise that is protected by a wrap is carried out of a store. The antenna alarms activate and employees are made aware a theft is taking place. Staff respond to the alarm and recover merchandise, OR in many cases, the alarm scares the thief and they drop the merchandise.

 

The “shopper” in my situation was looking at cell phone cases and examing them and then he started to take them out of the packages. While doing this he also looked around and appeared to be trying to make sure no one was watching him.  He did finally seem to settle on a case and he removed it from the package.  He put the package down then palmed the case in his hand and stood with his hand at his side next to the front pocket of his shorts. Based on experience I knew what he was going to do as he took one last glance around the store. I walked towards him and asked if the cell phone case in his hand was the one he wanted to purchase. The “shopper” was clearly startled and fumbled over his words as he tried to tell me he was making a decision about the case and if it was what his daughter needed for her phone. I engaged him in conversation as I would anyone else and at the same time picked up the empty package for the phone.  He asked about the price of it and I scanned it and found it was almost $70.00. My friend was shocked, why he thought it was on clearance for about $6.00. After several minutes of conversation my customer said he might be back and met up with a woman he was with and they walked around for several minutes and left together. Because of our conversation, I believe this was the same person I stopped from shoplifting previously.

 

As I put the case back in the package I was surprised it was not protected with an Alpha Spider Wrap like other phone cases that were a few dollars more in price. As it turned out, the case my customer had his eye on did not fall into the price range of those that our company protects with retail anti-theft devices. Because of a few dollars difference, we almost experienced a loss due to a merchandise theft strategy that is not very flexible. It is my contention that retail anti-theft devices work, they just have to be used in order to do the job. In my opinion, setting a “price point” as a basis for protecting an item is not necessarily the best way to prevent shoplifting. Protect ALL of your products and you will see your merchandise shortage decrease significantly because of their ability to deter theft.

 

Invest in retail anti-theft devices such an Alpha Spider Wrap and you will prevent shoplifting. As you stop theft you will see your profit margin grow and your store in-stocks improve, allowing merchandise to be available to paying customers.

 

The Alpha Spider Wrap are important and we can help you with it. Call 1.866.914.2567 and let’s talk.  

 

TV For Free Thanks To Me? What Alpha Spider Wrap Would Have Saved Me From?

In my professional life I take pride in being a detailed investigator, brilliant interviewer and all around excellent LP teacher.  I love telling good stories, using real world experiences to instruct others. That is unless the story involves me and my being human. Those stories, where an oversight while applying an Alpha Spider Wrap turned into a hard lesson, I wish I didn’t have to tell.

 

As those of us in the loss prevention community know we do far more than just prevent shoplifting. Many of us also serve as compliance officers, enforcing policy. We work as safety captains, checking fire doors and clearing hazards and we work as process auditors, making sure company programs for using devices like an Alpha Cable lock are in place and 100% correct. Retail is a tough world and it is much easier to protect the sale you have already made then it is to find a sale to replace it.

 

Yearly inventory is a gauge of our success in LP. Inventory results can accelerate or derail an LP’s path forward. Preventing inventory shrink is why we prevent shoplifting, why we use Alpha Cable Lock devices to secure display TV’s and laptops. It’s why we use an Alpha Spider Wrap to protect Vacuums, Printers and TVs from theft. Or at least why we are supposed to use them.

 

Inventory is a crazy time for everyone, LP included and no one is immune to being overwhelmed and losing focus. I was clearing out cancelled layaway merchandise and it was a nightmare. Besides the storage area being heat wise just shy of the surface of the sun and slightly warmer than Death Valley in July, I was running about a million miles an hour.

 

I hadn’t done anything to prevent shoplifting in about two weeks and I was flat out worn down. Imagine my delight when I found a dozen TV sets just sitting in a stockroom completely forgotten. The fact that I had prevented a miscount was little consolation as I dragged the pallet of TVs across the store to put them out on display. I remember talking with associates who were busy securing electronics to the counter with Alpha Cable lock devices and asking if they had any Alpha Spider Wraps with them. They had some but not enough and I secured what I could before heading to the back.

 

I never made it.  One associate question, led to another which led to issue after issue. With all the fires around I finally understood why the store was so hot.  It wasn’t long before I had forgotten that we even sold electronics much less that I was stocking them. Overloaded and with my stomach on empty I decided that lunch was a matter of life or death and with everything else forgotten I left for lunch.

 

And there sat a trio of lovely TVs that I failed to use the Alpha Spider Wrap on. You can guess where the story ends. I walk back into frantic manager who informs me that we had a pushout of three TVs a few minutes after I left. Just perfect. My mistake didn’t prevent shoplifting it had enabled it!

 

It was a costly lesson. The subject was in my store under three minutes and the only thing they had taken was the three TVs I left unprotected. Had I maintained focus and applied the last three Alpha Spider wrap to the TVs I’m sure this story would have had a different ending. In the end we have to accept that we cannot see everything, cannot prevent every loss but what we can do is to ensure that what needs to be protected is, even when we aren’t there. 

 

Need information on Alpha Spider Wrap? Give us a call at 1.866.914.2567 now

 

5 MORE ITEMS YOU SHOULD BE USING ALPHA SPIDER WRAPS ON

I recently gave some advice on the top 5 items (in my opinion) that should be protected with an Alpha Spider Wrap. After writing my thoughts, I went to power down my laptop for the night, but I couldn’t. While those 5 items were at the top of my priority list, I couldn’t help but think of 5 more. I’d be remised if I didn’t share them with you.

 

6. Electronic Razors

I recently replaced my aging shaver, and quickly realized that costs have gone up over the past 2 years. I guess I could’ve waited until Christmas, but I’m not going for the Duck Dynasty look. I noticed that all these clippers were well above the $50 price-point, but the store was not taking any measures to prevent shoplifting. A simple Alpha Spider Wrap would be the perfect solution if thieves are clipping you daily.

 

7. Printers/Printer Ink

These are targets for organized crime rings. They are expensive, hard to secure and easy to resell. Most retailers opt to keep the ink behind glass cases and the printers behind cages. Great idea to prevent shoplifting, but customers are probably leaving empty handed if they can’t track down an employee to open those cases.

 

8. Headphones

Little square boxes that sell for $200+. The better the sound quality, the higher the price. The higher that price, the more likely it is to be stolen. If you aim to keep your product accessible to customers, the Alpha Spider Wrap is the sure fire bet to keep you from hearing about all that loss from shoplifters.

 

9. High-end Cookware

Ever go out and purchase a good pot, or pan? It’s likely to set you back a few dollars. Additionally, most individual units aren’t packaged in any type of box, but are mostly open so the customer can marvel at high quality metal. So how are you supposed to secure a $100+ single item that no traditional tag can? The Alpha Spider Wrap can be a great solution to this problem, as they are perfect for those awkwardly shaped items!

 

10. Televisions

People steal TV sets more often than you would ever imagine. One thing that seems to deter this activity is a physical security measure in place. The most effective method I’ve seen to prevent shoplifting is the Alpha Spider Wrap. I’ve seen criminals completely bypass TVs that were secured and steal the smaller ones that were not. Needless to say, we use them on all boxed TV sets that we display on the sales floor!

 

Get more information on Alpha Spider Wraps, contact us or call 1.866.914.2567 today.

Alpha Spider Wraps Make Shoplifters Think Twice

CA Blog 01
Alpha Spider Wraps- 5
Prevent Shoplifting- 3
Alpha Spider Wraps Make Shoplifters Think Twice
In the past decade or so, Organized Retail Crime (ORC) has seen a dramatic rise, affecting retailers of all sizes. ORC consists of “professional” groups of shoplifters who target specific items that are carried by retailers, to then re-sell online, at flea markets or on the Black Market. Many retailers are left scratching their heads on how to mitigate their risk of becoming victim to this seemingly never-ending cycle of theft. Retailers understand that they must keep good merchandising standards in place to improve sales, but also know they need to protect their merchandise to prevent shoplifting. This is where Alpha Spider Wraps come into play. Alpha Spider Wraps are a top of the line merchandise protection product, while leaving the items to have excellent shelf placement for consumers.
The product comes in various sizes, has a very loud audible alarm and secures around a product. The device cannot be removed without the alarm sounding unless a store employee removes it with a special Alpha Key, designed specifically for the device. One might now ask, “Won’t the shoplifter just walk out with the device on the product,” or “How does this prevent shoplifting?” After spending numerous years in Retail Loss Prevention, I can attest that this is a very uncommon practice as the device also works in conjunction with EAS towers, setting off their audible alarm upon as exit as well. What if the shoplifter cuts the device to remove it? This would be a very bold move on the part of the shoplifter. By doing so, the device starts its audible alarm, causing the subject in question to immediately discard the merchandise and exit the store embarrassed, and most likely knowing they should think twice about coming back. 
Whether a merchant wants to protect large, high value power tools or a smaller high value fragrance set, Alpha Spider Wraps will get the job done. Employees are easily able to attach the devices to the product without doing any harm to the packaging, along with the aesthetics of the merchandise. As stated above, the product comes in numerous sizes, and it is adjustable making it suitable for most applications.  When it comes time to remove the device from the merchandise, this is easily done in a matter of seconds by the cashier with the Alpha Key. If retailers are looking at cost, it is noteworthy that the Alpha Spider Wraps can be used countless times over, reducing the expenditures that come with constantly having to order other merchandise protection equipment. 
While at work, it’s a huge relief when I see a would-be shoplifter select an item that has an Alpha Spider Wrap placed on it. Gone are the days where I would run out to the floor to prepare for an apprehension. Now, all I essentially have to do is let the device prevent shoplifting! On the off chance that the shoplifter actually exits with the merchandise and the device, the EAS towers sound, and store associates are there to greet the suspected shoplifter- thus deterring the theft once again. Sometimes it can get quite comical watching shoplifters attempting to remove the devices, most of the time being unsuccessful. The device fits securely on the items so that it cannot be simply pulled off and discarded- but boy do people try their hardest! These devices certainly give store owners and employees less anxiety when it comes to protecting their merchandise, preventing shoplifting and losing profit, all while lowering costs of the merchandise protection plans. 
For more information about Alpha Spider Wraps contact us or call 1.866.914.2567


In the past decade or so, Organized Retail Crime (ORC) has seen a dramatic rise, affecting retailers of all sizes. ORC consists of “professional” groups of shoplifters who target specific items that are carried by retailers, to then re-sell online, at flea markets or on the Black Market. Many retailers are left scratching their heads on how to mitigate their risk of becoming victim to this seemingly never-ending cycle of theft. Retailers understand that they must keep good merchandising standards in place to improve sales, but also know they need to protect their merchandise to prevent shoplifting. This is where the Alpha Spider Wrap comes into play. Alpha Spider Wraps are a top of the line merchandise protection product, while leaving the items to have excellent shelf placement for consumers.

 

The product comes in various sizes, has a very loud audible alarm and secures around a product. The device cannot be removed without the alarm sounding unless a store employee removes it with a special Alpha Key, designed specifically for the device. One might now ask, “Won’t the shoplifter just walk out with the device on the product,” or “How does this prevent shoplifting?” After spending numerous years in Retail Loss Prevention, I can attest that this is a very uncommon practice as the device also works in conjunction with EAS towers, setting off their audible alarm upon as exit as well. What if the shoplifter cuts the device to remove it? This would be a very bold move on the part of the shoplifter. By doing so, the device starts its audible alarm, causing the subject in question to immediately discard the merchandise and exit the store embarrassed, and most likely knowing they should think twice about coming back. 

 

Whether a merchant wants to protect large, high value power tools or a smaller high value fragrance set, Alpha Spider Wraps will get the job done. Employees are easily able to attach the devices to the product without doing any harm to the packaging, along with the aesthetics of the merchandise. As stated above, the product comes in numerous sizes, and it is adjustable making it suitable for most applications. When it comes time to remove the device from the merchandise, this is easily done in a matter of seconds by the cashier with the Alpha Key. If retailers are looking at cost, it is noteworthy that the Alpha Spider Wraps can be used countless times over, reducing the expenditures that come with constantly having to order other merchandise protection equipment. 

 

While at work, it’s a huge relief when I see a would-be shoplifter select an item that has an Alpha Spider Wrap placed on it. Gone are the days where I would run out to the floor to prepare for an apprehension. Now, all I essentially have to do is let the device prevent shoplifting! On the off chance that the shoplifter actually exits with the merchandise and the device, the EAS towers sound, and store associates are there to greet the suspected shoplifter- thus deterring the theft once again. Sometimes it can get quite comical watching shoplifters attempting to remove the devices, most of the time being unsuccessful. The device fits securely on the items so that it cannot be simply pulled off and discarded- but boy do people try their hardest! These devices certainly give store owners and employees less anxiety when it comes to protecting their merchandise, preventing shoplifting and losing profit, all while lowering costs of the merchandise protection plans. 

 

For more information about Alpha Spider Wraps contact us or call 1.866.914.2567

 

Improved Inventory Results With Alpha Spider Wrap

 

Alpha Spider Wrap-5                                                                                                                              WC blog 131
Retail Anti-Theft Devices-4
Prevent Shoplifting-3
Improved Inventory Results With Alpha Spider Wrap 
     As a former store Loss Prevention Manager I found inventory time could be a little nerve wracking because I never knew what surprises the inventory results would hold.  I usually felt fairly confident we would have good shrink results but my concern was seeing what our top shortage departments would be. Were the major items that we were losing due to theft or operational issues? What would those items be?  Sometimes there would be items that were almost guaranteed to be on the Top 10 shortage department lists, such as cosmetics and DVDs.  Occasionally something would show up that made me scratch my head trying to figure out what in the world I was going to do to prevent shoplifting of the item and prevent a recurrence the next year.  One such item that made the list one year was vacuum cleaners.  The fix for us came when we started using Alpha Spider Wrap to protect our high end vacuums.
     Alpha Spider Wrap uses aircraft grade steel cable housed in a cinching device to protect merchandise.  The wires can be loosened to fit around a boxed item and then tightened to create a snug fit and keep it from being slipped off.   These retail anti-theft devices come in different sizes so even though we used the larger wraps for our vacuums, we had smaller wraps available for other merchandise in the store.  Alpha Spider Wraps are available in several models with different features.  They are all radio frequency sensitive to work with store electronic article surveillance systems.  Some are tamper proof so they will sound an alarm if someone attempts to cut a wire to remove the device.  There are also wraps available in a 3 alarm design that will self-alarm if someone were to get a protected item out the doors, past electronic article surveillance antennas.
     In the case of our vacuum cleaner issue, we knew there had been some attempts to roll out vacuums past the cash registers, but we did not know how many thefts had taken place over the year.  To prevent shoplifting we had placed our closed circuit television cameras on the aisle where the vacuums were merchandised.  We had also attempted to use retail anti-theft devices such as EAS tags and tamper-proof security tape on the boxes. Finally, I tried to staff my front end security team members at times we suspected shoplifters were trying to conduct roll-outs.  Obviously the results spoke for themselves and it was apparent we had not done enough to curb the thieves.  They were cleaning house (pun intended) and I needed a new tactic, especially when I learned from Loss Prevention Managers in other stores that they were experiencing the same problem.  
     Our company had recently started purchasing Alpha Spider Wrap and sending them to stores.  I had our merchandise protection specialist and our security team members start securing the vacuums with these new retail anti-theft devices.  At this point we were also tracking sales and on-hand counts of our high end vacuums and as we wrapped merchandise we started to notice that the in-stocks were improving.  Major improvements were seen in the decrease of empty shelf spaces and much to the chagrin of my Loss Prevention peers; I was hearing they were still experiencing significant losses.  It seemed the steps we were taking were shifting shoplifter activity to other stores and away from us.  By the next inventory we saw a drastic decline in the shortage dollars for this department, due in large part to the use of these wraps.
     Retail anti-theft devices such as Alpha Spider Wrap can prevent shoplifting in your store, lik it did on ours.  Why wait for inventory results before protecting your products?  Be proactive now and watch your profits grow.
Need information on Alpha Spider Wrap? Give us a call at 1.866.914.2567 now.
     

As a former store Loss Prevention Manager I found inventory time could be a little nerve wracking because I never knew what surprises the inventory results would hold. I usually felt fairly confident we would have good shrink results but my concern was seeing what our top shortage departments would be. Were the major items that we were losing due to theft or operational issues? What would those items be? Sometimes there would be items that were almost guaranteed to be on the Top 10 shortage department lists, such as cosmetics and DVDs. Occasionally something would show up that made me scratch my head trying to figure out what in the world I was going to do to prevent shoplifting of the item and prevent a recurrence the next year. One such item that made the list one year was vacuum cleaners. The fix for us came when we started using Alpha Spider Wrap to protect our high end vacuums.

Alpha Spider Wrap uses aircraft grade steel cable housed in a cinching device to protect merchandise. The wires can be loosened to fit around a boxed item and then tightened to create a snug fit and keep it from being slipped off. These retail anti-theft devices come in different sizes so even though we used the larger wraps for our vacuums, we had smaller wraps available for other merchandise in the store. Alpha Spider Wraps are available in several models with different features. They are all radio frequency sensitive to work with store electronic article surveillance systems.  Some are tamper proof so they will sound an alarm if someone attempts to cut a wire to remove the device. There are also wraps available in a 3 alarm design that will self-alarm if someone were to get a protected item out the doors, past electronic article surveillance antennas.

In the case of our vacuum cleaner issue, we knew there had been some attempts to roll out vacuums past the cash registers, but we did not know how many thefts had taken place over the year. To prevent shoplifting we had placed our closed circuit television cameras on the aisle where the vacuums were merchandised. We had also attempted to use retail anti-theft devices such as EAS tags and tamper-proof security tape on the boxes. Finally, I tried to staff my front end security team members at times we suspected shoplifters were trying to conduct roll-outs. Obviously the results spoke for themselves and it was apparent we had not done enough to curb the thieves. They were cleaning house (pun intended) and I needed a new tactic, especially when I learned from Loss Prevention Managers in other stores that they were experiencing the same problem.  

Our company had recently started purchasing Alpha Spider Wrap and sending them to stores. I had our merchandise protection specialist and our security team members start securing the vacuums with these new retail anti-theft devices. At this point we were also tracking sales and on-hand counts of our high end vacuums and as we wrapped merchandise we started to notice that the in-stocks were improving. Major improvements were seen in the decrease of empty shelf spaces and much to the chagrin of my Loss Prevention peers; I was hearing they were still experiencing significant losses. It seemed the steps we were taking were shifting shoplifter activity to other stores and away from us. By the next inventory we saw a drastic decline in the shortage dollars for this department, due in large part to the use of these wraps.

Retail anti-theft devices such as Alpha Spider Wrap can prevent shoplifting in your store, lik it did on ours. Why wait for inventory results before protecting your products?  Be proactive now and watch your profits grow.

 

Need information on Alpha Spider Wrap? Give us a call at 1.866.914.2567 now.

     

 

 

ALPHA SPIDER WRAPS ARE SHOCKINGLY EFFECTIVE AGAINST THEFT

 

ALPHA SPIDER WRAPS ARE SHOCKINGLY EFFECTIVE AGAINST THEFT
Early last year, my company began carrying a line of electric dog training collars. Being a pet specialty store, it was important for us to have a very open merchandising concept for our customers. We needed our customers to be able to have as much access to the products as possible, in order to maximize sales all while maintaining very tight payroll budgets. The problem? No one listened when I screamed about a product protection plan. Now, we’re playing loss reaction as we scramble to get Alpha Spider Wraps out to all of our stores. 
When our buyers first set out to purchase the new line, which included price points from $99 as the lowest, up to $699 for the top of the line model, no one (but LP) thought there would be a theft problem, so all conversations discussing how to prevent shoplifting were met with an all too common phrase by company management that went something like, “we don’t foresee this being a shrink producer.” Then why on Earth did you invite me to this meeting and ask for my opinion?! 
I tried over and over again to make my case; scouring data from any place I could pull it. I even had a spreadsheet that listed all stores that our vendor was supplying and then a cross reference with online retail sites that somehow were getting their hands on the product. Still, I got very little buy in on methods to deploy in order to prevent shoplifting in this category. So, I did what I’ve done more times that I care to say with the corporate guys. I sat back and I waited; waited for them to see what a disastrous idea it would be by failing to protect these items. 
It obviously didn’t take long for my stores to start reporting issues with theft. By mid-year, the buyers and merchants were in a literally tizzy. They weren’t profitable. They were (imagine that) losing more of these items than they were selling. Guess who they came running to? Oh, it wasn’t a cordial, “can you please help us”, it was more like, “Why is LP allowing so much theft to happen? Aren’t you guys supposed to prevent shoplifting?” It was about this time that I compiled every email, every note and every meeting agenda I could find from the past 6 months and showed where I had tried (valiantly I may add) to offer suggestions for protection before these units ever had hit the floor. Of course there was the inevitable meeting to “discuss shrink”. I showed up with nothing more than an Alpha Spider Wrap. 
Moral of the story; listen to the people that you employ to protect your store’s inventory. We all understand the importance of open concept merchandising and the ability for the customer to touch and feel an item. YOU have to understand that for us, it’s just as important to keep that same product in the store and available only for our paying customers. So when your LP team tells you to use an Alpha Spider Wrap, go ahead and listen to them, they usually know what they’re talking about. 
 
For more information about Alpha Technology, contact us or call 1.866.914.2567 today.

Early last year, my company began carrying a line of electric dog training collars. Being a pet specialty store, it was important for us to have a very open merchandising concept for our customers. We needed our customers to be able to have as much access to the products as possible, in order to maximize sales all while maintaining very tight payroll budgets. The problem? No one listened when I screamed about a product protection plan. Now, we’re playing loss reaction as we scramble to get Alpha Spider Wraps out to all of our stores. 

 When our buyers first set out to purchase the new line, which included price points from $99 as the lowest, up to $699 for the top of the line model, no one (but LP) thought there would be a theft problem, so all conversations discussing how to prevent shoplifting were met with an all too common phrase by company management that went something like, “we don’t foresee this being a shrink producer.” Then why on Earth did you invite me to this meeting and ask for my opinion?! 

 I tried over and over again to make my case; scouring data from any place I could pull it. I even had a spreadsheet that listed all stores that our vendor was supplying and then a cross reference with online retail sites that somehow were getting their hands on the product. Still, I got very little buy in on methods to deploy in order to prevent shoplifting in this category. So, I did what I’ve done more times that I care to say with the corporate guys. I sat back and I waited; waited for them to see what a disastrous idea it would be by failing to protect these items. 

 It obviously didn’t take long for my stores to start reporting issues with theft. By mid-year, the buyers and merchants were in a literally tizzy. They weren’t profitable. They were (imagine that) losing more of these items than they were selling. Guess who they came running to? Oh, it wasn’t a cordial, “can you please help us”, it was more like, “Why is LP allowing so much theft to happen? Aren’t you guys supposed to prevent shoplifting?” It was about this time that I compiled every email, every note and every meeting agenda I could find from the past 6 months and showed where I had tried (valiantly I may add) to offer suggestions for protection before these units ever had hit the floor. Of course there was the inevitable meeting to “discuss shrink”. I showed up with nothing more than an Alpha Spider Wrap. 

 Moral of the story; listen to the people that you employ to protect your store’s inventory. We all understand the importance of open concept merchandising and the ability for the customer to touch and feel an item. YOU have to understand that for us, it’s just as important to keep that same product in the store and available only for our paying customers. So when your LP team tells you to use an Alpha Spider Wrap, go ahead and listen to them, they usually know what they’re talking about. 
 

For more information about Alpha Technology, contact us or call 1.866.914.2567 today.

 

 

Get the Biggest Bang For Your Buck, Invest In Alpha Security Products

 

Alpha Security – 5                                                                                                                            WC blog 69
Prevent Shoplifting-5
Retail Anti-Theft Devices-4
Get the Biggest Bang For Your Buck, Invest In Alpha Security Products
     Retail shortage is a huge problem and seems to get worse every year.  According the 2015 Global Retail Theft Barometer total retail shrinkage in North America during 2014-2015 was $36.79 billion dollars.  Shrinkage increase reported by respondents, who participated in both the 2013-2014 and 2014-2015 surveys, went from 1.28% in 2013-2014 to 1.87% in 2014-2015.  So what can a store owner do to drive down shortage?  Let me preface this by letting you know I have roughly 20 years of loss prevention experience and over 25 total years of retail experience.   Regardless of the size of your store, there are steps that any retailer can take to improve shortage results and, in the process improve profits.  It may surprise some readers that I am not going to say customer service is at the top of my list.  While customer service is important and it is a deterrent to prevent shoplifting and it does a great deal to improve sales, it does not have the same impact that a security system has when it includes retail anti-theft devices such as Alpha Security products.
     Here is what I mean.  Customer service deters shoplifting.  That’s wonderful and I am the first to insist that a business MUST establish a culture of customer service excellence.  The payoff is going to be a returning customer base, word of mouth promotion, increased sales and this also leads to a happier staff.  I could go on about the benefits of customer service but that will be another time.  The problem I see is that it only truly impacts one facet of shrinkage.  A security system built around retail anti-theft devices and closed circuit television will not only prevent shoplifting, but it deters employee theft and vendor theft as well.  The only area of retail shrinkage it does not impact is administrative loss, such as vendor billing errors, keying errors on receipts, mis-scanning product, etc.  A well designed system makes all thieves aware that theft is not going to be tolerated from the moment they walk in the door of a retailer.  Alpha security products include hard tags to protect clothing and accessories, hardware and electronics.  Alpha Spider Wrap allows the display of electronics products and accessibility to the customer.  Alpha Keepers prevent the theft of a multitude of products from health and beauty items to DVDs and videogames.  These retail anti-theft devices have visual deterrence value because thieves, whether shoplifters or employees recognize the challenge they will have if they choose to try to steal merchandise that is protected.  This may be trying to remove a clothing security hard tag and damaging merchandise in the process or it could be trying to cut an Alpha Spider Wrap and activating a tamper alarm.  The harder it is for a criminal to get what they want, the more likely they are to leave something alone.  
     The other protection offered by Alpha Security devices is that they do work with an electronic article surveillance system and when passed through an EAS antenna, these products activate the alarm.  A well trained staff knows how to properly respond to an alarm activation and can recover merchandise that was secured by a device.  Yes, I have had vendors and employees exit a store with merchandise that was not paid for and an alarm was activated.  EAS systems are not installed simply to prevent shoplifting but employee and vendor theft as well.   Many of the Alpha Security products can be purchased in either a 2 alarm or 3 alarm version, the 3 alarm adding an additional layer of protection in that the third alarm is an audible alarm built in the device itself.  In case someone exits with a 3 alarm device they set off the EAS antenna alarm and if they get to a certain point the internal alarm actually built in the unit activates (the third alarm is the tamper alarm). 
     Customer Service is a great way to prevent shoplifting and all associates should be trained on it and expected to deliver.  It will prevent a significant amount of shoplifting theft, but not all of it. It also has negligible effect on internal theft and vendor theft.   Retail anti-theft devices can deter and prevent shoplifting, vendor theft and employee theft.  Invest in Alpha Security products and know that you will start to see immediate return on investment with the impact on all areas of retail theft.
For more information on Alpha Security, contact us or call 1.866.914.2567 

Retail shortage is a huge problem and seems to get worse every year. According the 2015 Global Retail Theft Barometer total retail shrinkage in North America during 2014-2015 was $36.79 billion dollars. Shrinkage increase reported by respondents, who participated in both the 2013-2014 and 2014-2015 surveys, went from 1.28% in 2013-2014 to 1.87% in 2014-2015. So what can a store owner do to drive down shortage? Let me preface this by letting you know I have roughly 20 years of loss prevention experience and over 25 total years of retail experience. Regardless of the size of your store, there are steps that any retailer can take to improve shortage results and, in the process improve profits. It may surprise some readers that I am not going to say customer service is at the top of my list. While customer service is important and it is a deterrent to prevent shoplifting and it does a great deal to improve sales, it does not have the same impact that a security system has when it includes retail anti-theft devices such as Alpha Security products.

Here is what I mean. Customer service deters shoplifting. That’s wonderful and I am the first to insist that a business MUST establish a culture of customer service excellence. The payoff is going to be a returning customer base, word of mouth promotion, increased sales and this also leads to a happier staff. I could go on about the benefits of customer service but that will be another time. The problem I see is that it only truly impacts one facet of shrinkage. A security system built around retail anti-theft devices and closed circuit television will not only prevent shoplifting, but it deters employee theft and vendor theft as well. The only area of retail shrinkage it does not impact is administrative loss, such as vendor billing errors, keying errors on receipts, mis-scanning product, etc. A well designed system makes all thieves aware that theft is not going to be tolerated from the moment they walk in the door of a retailer. Alpha security products include hard tags to protect clothing and accessories, hardware and electronics. Alpha Spider Wrap allows the display of electronics products and accessibility to the customer. Alpha Keepers prevent the theft of a multitude of products from health and beauty items to DVDs and videogames. These retail anti-theft devices have visual deterrence value because thieves, whether shoplifters or employees recognize the challenge they will have if they choose to try to steal merchandise that is protected. This may be trying to remove a clothing security hard tag and damaging merchandise in the process or it could be trying to cut an Alpha Spider Wrap and activating a tamper alarm.  The harder it is for a criminal to get what they want, the more likely they are to leave something alone.       

 

The other protection offered by Alpha Security devices is that they do work with an electronic article surveillance system and when passed through an EAS antenna, these products activate the alarm. A well trained staff knows how to properly respond to an alarm activation and can recover merchandise that was secured by a device. Yes, I have had vendors and employees exit a store with merchandise that was not paid for and an alarm was activated. EAS systems are not installed simply to prevent shoplifting but employee and vendor theft as well.  Many of the Alpha Security products can be purchased in either a 2 alarm or 3 alarm version, the 3 alarm adding an additional layer of protection in that the third alarm is an audible alarm built in the device itself. In case someone exits with a 3 alarm device they set off the EAS antenna alarm and if they get to a certain point the internal alarm actually built in the unit activates (the third alarm is the tamper alarm). 

 

Customer Service is a great way to prevent shoplifting and all associates should be trained on it and expected to deliver.  It will prevent a significant amount of shoplifting theft, but not all of it. It also has negligible effect on internal theft and vendor theft.  Retail anti-theft devices can deter and prevent shoplifting, vendor theft and employee theft. Invest in Alpha Security products and know that you will start to see immediate return on investment with the impact on all areas of retail theft.

 

For more information on Alpha Security, contact us or call 1.866.914.2567 

 

 

Part 1: Alpha Technology S3i – Taking Alpha Security To A New Level

 

 Alpha Security-3                                                                                                              WC blog 27
Retail Anti Theft Devices-3
Alpha Technology-3
Alpha Hard Tags-3
Part 1: Alpha Technology S3i – Taking Alpha Security To A New Level
When we discuss merchandise protection the first thought is always towards preventing theft and fraud.  The same thing can be said in discussing Alpha Technology; our initial thought turns to security devices such as bottle locks, Alpha hard tags and Alpha Keeper boxes.  There is nothing wrong with this, the purpose of retail anti-theft devices is to prevent shoplifting, but, what if it is combined with smart intelligence?  What benefits could your store(s) see by incorporating tools that not only enhance theft prevention but also provides inventory management data?  Alpha Security S3i technology takes merchandise protection to a new level, bringing Loss Prevention and store operations together to optimize store profitability.  In part one of this article, I want to cover the impact Alpha S3i can have on Loss Prevention tactics to save you money.  In part 2 we will review the benefits of S3i from an operations and inventory control perspective.
     It used to be that the primary purpose of retail anti-theft devices like Alpha hard tags and electronic article surveillance systems was to prevent shoplifting. EAS tagging or placing alarmed hard tags was going to deter theft or it was going to sound an alarm when someone attempted to sneak out of the store with product.  Alpha S3i uses the advancements in mobile and cloud based technologies to now make it possible to track merchandise as it is removed from a shelf and moved through a store.  Working with Alpha Technology, monitoring zones will be created for areas that are designated as high risk.  For example, perhaps your store has an aisle or two dedicated to just high risk electronics such as computer routers and hard drives.  That area can be set up as a zone and if merchandise tagged with Alpha S3i alarm devices is moved out of that zone, a real time alert can be sent to store radios, smart phones, tablets, or computers.  These alerts can prompt personnel to offer customer service to the patron who has selected the merchandise and walked out of the area.  Perhaps your business is not large enough to justify a Loss Prevention officer, so alerting store personnel or managers may be your only immediate responder.  Getting that customer service to the individual walking away with the merchandise may be your best means of preventing a loss.
     For Loss Prevention personnel, the benefits are even more pronounced.  In-Store Loss Prevention teams can receive an alert and immediately respond to a signal on their radio or smart device.  Monitoring cameras has always been a hit or miss proposition.  Even with multiple digital cameras hooked up to a closed circuit television system, one person can only see so much at one time.  Alpha Security S3i technology can make security teams smarter in how they focus their efforts.  For smaller stores that may not have the benefit of in-store Loss Prevention, but may be monitored from a district or regional level, S3i still provides alerts and time stamps provide the ability to narrow CCTV review time down to a specific event.  This data may provide information needed to track an organized theft ring or even dishonest employee activity.  I recall my own experiences of video review for missing merchandise.  Sometimes I did not have any more information than what sales tracking reports could provide on merchandise, such as when an item was last received in the store.  Video review could be time consuming and did not always provide the results I was looking for in an investigation.  With Alpha Technology S3i, investigation time for missing merchandise can be reduced to minutes versus hours.
     Make your security system work smarter not harder.  Leverage the advantages of Alpha security S3i technology to keep your merchandise where you want it, in the store or at a point of sale. Checkout what the next generation of retail anti- theft devices such as S3i Alpha hard tags and spider wrap can do to protect your assets. 
For more information on Alpha Security, contact us or call 1.866.914.2567

When we discuss merchandise protection the first thought is always towards preventing theft and fraud. The same thing can be said in discussing Alpha Technology; our initial thought turns to security devices such as bottle locks, Alpha hard tags and Alpha Keepers. There is nothing wrong with this, the purpose of retail anti-theft devices is to prevent shoplifting, but, what if it is combined with smart intelligence? What benefits could your store(s) see by incorporating tools that not only enhance theft prevention but also provides inventory management data? Alpha Security S3i technology takes merchandise protection to a new level, bringing Loss Prevention and store operations together to optimize store profitability. In part one of this article, I want to cover the impact Alpha S3i can have on Loss Prevention tactics to save you money.  In part 2 we will review the benefits of S3i from an operations and inventory control perspective.

 

It used to be that the primary purpose of retail anti-theft devices like Alpha hard tags and electronic article surveillance systems was to prevent shoplifting. EAS tagging or placing alarmed hard tags was going to deter theft or it was going to sound an alarm when someone attempted to sneak out of the store with product. Alpha S3i uses the advancements in mobile and cloud based technologies to now make it possible to track merchandise as it is removed from a shelf and moved through a store. Working with Alpha Technology, monitoring zones will be created for areas that are designated as high risk. For example, perhaps your store has an aisle or two dedicated to just high risk electronics such as computer routers and hard drives. That area can be set up as a zone and if merchandise tagged with Alpha S3i alarm devices is moved out of that zone, a real time alert can be sent to store radios, smart phones, tablets, or computers. These alerts can prompt personnel to offer customer service to the patron who has selected the merchandise and walked out of the area. Perhaps your business is not large enough to justify a Loss Prevention officer, so alerting store personnel or managers may be your only immediate responder. Getting that customer service to the individual walking away with the merchandise may be your best means of preventing a loss.

 

For Loss Prevention personnel, the benefits are even more pronounced. In-Store Loss Prevention teams can receive an alert and immediately respond to a signal on their radio or smart device. Monitoring cameras has always been a hit or miss proposition. Even with multiple digital cameras hooked up to a closed circuit television system, one person can only see so much at one time. Alpha Security S3i technology can make security teams smarter in how they focus their efforts. For smaller stores that may not have the benefit of in-store Loss Prevention, but may be monitored from a district or regional level, S3i still provides alerts and time stamps provide the ability to narrow CCTV review time down to a specific event. This data may provide information needed to track an organized theft ring or even dishonest employee activity. I recall my own experiences of video review for missing merchandise. Sometimes I did not have any more information than what sales tracking reports could provide on merchandise, such as when an item was last received in the store. Video review could be time consuming and did not always provide the results I was looking for in an investigation. With Alpha Technology S3i, investigation time for missing merchandise can be reduced to minutes versus hours.

 

Make your security system work smarter not harder. Leverage the advantages of Alpha security S3i technology to keep your merchandise where you want it, in the store or at a point of sale. Checkout what the next generation of retail anti- theft devices such as S3i Alpha hard tags and spider wrap can do to protect your assets. 

 

For more information on Alpha Security, contact us or call 1.866.914.2567

 

 

Sharing Alpha Tools and Ideas

Alpha Technology is very versatile for protecting a retailer’s inventory.  I remember when our company first took the leap and bought Alpha Keepers for our razor cartridge refills.  We used to merchandise them all in these big bulky display units.  They were terribly heavy and difficult to correctly install.  The customers had trouble figuring out how they actually dispensed the razors; they had to press a button and then open the coinciding door for their desired choice.  If the door did not close properly it sounded an alarm over the PA system.  Oh, and the doors would break so easily, then we had to disable the alarm or the constant sounding would drive us mad!
So there was this magic day when we got Alpha Keepers for them instead, so all we had to do was install some pegs, and just hang up the keepers.  It made our work so much easier, and the customers were very pleased with the simplicity of the system.  
I believe the next size Alpha Keepers we got was for our high retail stomach remedies.  Every time one would announce it was going to become an OTC item, rather than prescription only, it was only a matter of time before they were targeted by thieves.  Again, rather than some complicated system, or keeping them locked behind the counter, we had  the option to just lock them in the clear boxes and put them right on the shelves.  
We sell a little of many different categories.  Once, we had a special purchase of small HD televisions.  Our stores became famous on the local news for a sudden rash of thefts because people were grabbing the boxes, which conveniently had handles right on top, and running out the door with up to four at a time.  Thankfully, our company’s next investment was the Alpha Spider Wraps.  They stretch to fit the item you need to protect, and will alarm if there is an attempt to leave with them still attached, and can also self-alarm if someone tries to tamper with or cut the cables.  I use these things on boxes of name brand hair regrowth, high retail electric toothbrushes, and even some other small electronics.  (Thankfully we are no longer in the television business.)
Another store manager came to my store just the other day and was lamenting of the woman that keeps coming to her store and running out with large bottles of laundry detergent.  I just happened to have a box of Alpha Cable Locks on hand.  These are very easy to utilize on bottles like this; they just loop right around the handle and lock tight.  The Alpha Cable Lock is very sturdy and offers alarm capability as well as the other tools.  They are also a great visual deterrent.  Luckily I do not have any issues with theft of my laundry items, and this box is just sitting in my office.  So I gave it to this other store manager to use at her store instead.  
I am super thankful for my company owners purchasing these items for our stores, and they have made a major improvement in stopping the losses we were incurring.  All of these tools are easy to attach, easy to remove, and allow our customers the most easy experience shopping in our stores which is one reason they choose us in the first place.
For more information contact us: 1.866.914.2567 or Preventshopliftingloss.net

Alpha Technology is very versatile for protecting a retailer’s inventory.  I remember when our company first took the leap and bought Alpha Keepers for our razor cartridge refills.  We used to merchandise them all in these big bulky display units.  They were terribly heavy and difficult to correctly install.  The customers had trouble figuring out how they actually dispensed the razors; they had to press a button and then open the coinciding door for their desired choice.  If the door did not close properly it sounded an alarm over the PA system.  Oh, and the doors would break so easily, then we had to disable the alarm or the constant sounding would drive us mad!

So there was this magic day when we got Alpha Keepers for them instead, so all we had to do was install some pegs, and just hang up the keepers.  It made our work so much easier, and the customers were very pleased with the simplicity of the system.  

I believe the next size Alpha Keepers we got was for our high retail stomach remedies.  Every time one would announce it was going to become an OTC item, rather than prescription only, it was only a matter of time before they were targeted by thieves.  Again, rather than some complicated system, or keeping them locked behind the counter, we had  the option to just lock them in the clear boxes and put them right on the shelves.  

We sell a little of many different categories.  Once, we had a special purchase of small HD televisions.  Our stores became famous on the local news for a sudden rash of thefts because people were grabbing the boxes, which conveniently had handles right on top, and running out the door with up to four at a time.  Thankfully, our company’s next investment was the Alpha Spider Wraps.  They stretch to fit the item you need to protect, and will alarm if there is an attempt to leave with them still attached, and can also self-alarm if someone tries to tamper with or cut the cables.  I use these things on boxes of name brand hair regrowth, high retail electric toothbrushes, and even some other small electronics.  (Thankfully we are no longer in the television business.)

Another store manager came to my store just the other day and was lamenting of the woman that keeps coming to her store and running out with large bottles of laundry detergent.  I just happened to have a box of Alpha Cable Locks on hand.  These are very easy to utilize on bottles like this; they just loop right around the handle and lock tight.  The Alpha Cable Lock is very sturdy and offers alarm capability as well as the other tools.  They are also a great visual deterrent.  Luckily I do not have any issues with theft of my laundry items, and this box is just sitting in my office.  So I gave it to this other store manager to use at her store instead.

I am super thankful for my company owners purchasing these items for our stores, and they have made a major improvement in stopping the losses we were incurring.  All of these tools are easy to attach, easy to remove, and allow our customers the most easy experience shopping in our stores which is one reason they choose us in the first place.

For more information contact us at Prevent Shoplifting Loss or call 1.866.914.2567.

 

It Takes A Well Rounded Manager To Prevent Shoplifting

We all work with difficult personalities, right? If you’re out there reading this and you don’t, well you should consider yourself very lucky. There hasn’t been a job, office, or store that I’ve worked in where I didn’t have at least one difficult personality to work with. One that stands out involved a store manager who was tired of shoplifting in his store. He would call me every week it seemed to complain about the theft problem and tell me that my department (LP) wasn’t doing enough to prevent shoplifting in his store. Being is that preventing losses was literally, all I did, I took it just a little personal. To make matters worse, this same store manager would resist every LP initiate that came down. 
This particular store was having a huge issue with electronics being stolen at the store. As a way to prevent shoplifting of these items, I had our offices send him a few cases of Alpha Spider Wraps. A few weeks later, I was conducting some visits in stores and found that the cases were still sitting in the warehouse. The store manager told me that he didn’t have the payroll budget to spend in order for his employees to put those devices on the products that he, himself, was complaining about being commonly shoplifted. Would’ve taken 10 minutes and he could’ve saved thousands of dollars in shrink. 
There are in fact some of you, right now, sitting at home, or in your office reading this, saying to yourself, “Wow… I’m kind of like that manager.” Even though you’ll never say it to anyone but yourself, you know it. It’s not because you want to battle, but it’s because you’re thinking too much like a manager. I used to think that a good LP professional had a background in law enforcement, or degrees in criminal justice. What I’ve learned is the opposite. Some of the best people that work for me now have MBA’s, degrees in marketing and even Human Resource management. I bring this up for one reason. In order to prevent shoplifting, you have see if from not only an LP perspective, but also from a business view as well. 
You own your business. Someone comes to you and says, “Here’s this tool. If you implement this tool today, you will increase your profits.” Chances are, you’re going to use that tool. That exactly what EAS devices are to retailers. Tools to reduce losses, thus increasing your profits. Don’t be that manager anymore. Accept the tools available to you and prevent shoplifting losses before they ever happen. 
For more information, contact us: Prevent Shoplifting, or call 1.866.914.2567

We all work with difficult personalities, right? If you’re out there reading this and you don’t, well you should consider yourself very lucky. There hasn’t been a job, office, or store that I’ve worked in where I didn’t have at least one difficult personality to work with. One that stands out involved a store manager who was tired of shoplifting in his store. He would call me every week it seemed to complain about the theft problem and tell me that my department (LP) wasn’t doing enough to prevent shoplifting in his store. Being is that preventing loss was literally, all I did, I took it just a little personal. To make matters worse, this same store manager would resist every LP initiate that came down. 

 This particular store was having a huge issue with electronics being stolen at the store. As a way to prevent shoplifting of these items, I had our offices send him a few cases of Alpha Spider Wraps. A few weeks later, I was conducting some visits in stores and found that the cases were still sitting in the warehouse. The store manager told me that he didn’t have the payroll budget to spend in order for his employees to put those devices on the products that he, himself, was complaining about being commonly shoplifted. Would’ve taken 10 minutes and he could’ve saved thousands of dollars in shrink. 

 There are in fact some of you, right now, sitting at home, or in your office reading this, saying to yourself, “Wow… I’m kind of like that manager.” Even though you’ll never say it to anyone but yourself, you know it. It’s not because you want to battle, but it’s because you’re thinking too much like a manager. I used to think that a good LP professional had a background in law enforcement, or degrees in criminal justice. What I’ve learned is the opposite. Some of the best people that work for me now have MBA’s, degrees in marketing and even Human Resource management. I bring this up for one reason. In order to prevent shoplifting, you have to see it from not only an LP perspective, but also from a business view as well. 

 You own your business. Someone comes to you and says, “Here’s this tool. If you implement this tool today, you will increase your profits.” Chances are, you’re going to use that tool. That exactly what EAS devices are to retailers. Tools to reduce losses, thus increasing your profits. Don’t be that manager anymore. Accept the tools available to you and prevent shoplifting losses before they ever happen.

For more information, contact us: Prevent Shoplifting, or call 1.866.914.2567