Lost And Stolen Keys Can Impede The Effectiveness Of Retail Anti-Theft Devices; Put Strong Key Control Procedures In Place

 

Retail Anti-Theft Devices-3                                                                                                                  WC blog 326
Alpha 2 Alarm-4
Prevent shoplifting-3
Lost And Stolen Keys Can Impede The Effectiveness Of Retail Anti-Theft Devices; Put Strong Key Control Procedures In Place
     My daughter works for a small box retail clothing store as a sales associate and cashier. Several times these past few weeks she has told be about finding duffel bags they sell in the store filled with empty packages, Alpha 2 Alarm Hard Tags and other retail anti-theft devices. She said that the tags looked intact as though someone had used a detachment key to remove them. She also told me that merchandise came from all different areas of the store so the culprit was moving around the store as he/she was stealing. I asked if anyone had reported anything suspicious and she told me that the store was busy, they were calling back-ups to the register and she thought the salesfloor coverage was frequently on the POS. She was very angry that people were getting away with the amount of items they were taking. I know the feeling. Having been a Loss Prevention Manager for many years, I am familiar with the frustration that comes with finding empty packages and evidence of theft. Truly angering is when it is apparent that a detachment tool was used to remove tags. Often these devices are stolen from retailers when careless employees fail to take care of them, especially the portable detachment keys. Stores need to treat detachment tools with the same importance they place on store keys. Failing to do so makes it difficult to prevent shoplifting not only in their stores, but in numerous other stores across the country.
     Alpha 2 Alarm tags effectively prevent shoplifting due to their visible deterrence value. Anyone thinking about stealing will readily recognize a device when it is attached to merchandise. Most devices have the words “Alpha and Alarm” printed on them, clear evidence that the product is protected with a retail anti-theft device. Some devices even have a flashing red LED indicator light which draws a customer’s attention to it. When we describe the 2 Alarms part of the devices we are referring to the loud, 95 decibel tone released when a device is tampered with. It also describes the alarm that is activated in the electronic article surveillance (EAS) towers when a tag comes within the detection field of the tower. The tags also require a special detachment tool to remove them from merchandise which is why the loss of keys and theft of them is a big deal.
     Store managers should be placing controls on their portable detachment keys. First each of the keys has a serial number on them. This number should be recorded in a control log and periodically audited to ensure it is up to date. Over time the portable keys do start to break due to wear and tear. When this happens, they should be pulled from use and sent back to the manufacturer with a request for a new key. When pulled from service there should be a column on the control log to indicate when it was removed. When the replacement key arrives, notate that serial number in the log book. A key sign out log should also be used requiring the associate to print and sign for the keys and enter the date and time the keys are being received. They also need to sign them back in when they are done.
     Are portable keys necessary? Can a store get by with only the counter mounted units? Portable keys are necessary so tags can be placed on products and sometimes there is a need to remove tags on the salesfloor or in the stockroom. For instance you may have a separate locked stockroom for electronics and you have your team apply Alpha 2 alarm spider wrap on items while they are still in a secure area of the store. Your salesfloor employees may need to remove clothing from the salesfloor to send back to a vendor. It is much easier for them to remove Alpha hard tags while working with the merchandise on the floor. You will find it can be much easier to accomplish some tasks with a portable removal device than the mounted units. 
     Retail anti-theft devices are an absolute necessity and can save you money and reduce shortage exponentially. Alpha 2 alarm devices prevent shoplifting and employee theft through deterrence and detection. Just remember it is still important to give great customer service to deter thieves and control your Alpha detachment tools in order to optimize their effectiveness.
Retail anti-theft devices are important and we can help you with them. Call 1.866.914.2567 and let’s talk.
     
      

My daughter works for a small box retail clothing store as a sales associate and cashier. Several times these past few weeks she has told be about finding duffel bags they sell in the store filled with empty packages, Alpha 2 Alarm Hard Tags and other retail anti-theft devices. She said that the tags looked intact as though someone had used a detachment key to remove them. She also told me that merchandise came from all different areas of the store so the culprit was moving around the store as he/she was stealing. I asked if anyone had reported anything suspicious and she told me that the store was busy, they were calling back-ups to the register and she thought the salesfloor coverage was frequently on the POS. She was very angry that people were getting away with the amount of items they were taking. I know the feeling. Having been a Loss Prevention Manager for many years, I am familiar with the frustration that comes with finding empty packages and evidence of theft. Truly angering is when it is apparent that a detachment tool was used to remove tags. Often these devices are stolen from retailers when careless employees fail to take care of them, especially the portable detachment keys. Stores need to treat detachment tools with the same importance they place on store keys. Failing to do so makes it difficult to prevent shoplifting not only in their stores, but in numerous other stores across the country.

Alpha 2 Alarm tags effectively prevent shoplifting due to their visible deterrence value. Anyone thinking about stealing will readily recognize a device when it is attached to merchandise. Most devices have the words “Alpha and Alarm” printed on them, clear evidence that the product is protected with a retail anti-theft device. Some devices even have a flashing red LED indicator light which draws a customer’s attention to it. When we describe the 2 Alarms part of the devices we are referring to the loud, 95 decibel tone released when a device is tampered with. It also describes the alarm that is activated in the electronic article surveillance (EAS) towers when a tag comes within the detection field of the tower. The tags also require a special detachment tool to remove them from merchandise which is why the loss of keys and theft of them is a big deal.

Store managers should be placing controls on their portable detachment keys. First each of the keys has a serial number on them. This number should be recorded in a control log and periodically audited to ensure it is up to date. Over time the portable keys do start to break due to wear and tear. When this happens, they should be pulled from use and sent back to the manufacturer with a request for a new key. When pulled from service there should be a column on the control log to indicate when it was removed. When the replacement key arrives, notate that serial number in the log book. A key sign out log should also be used requiring the associate to print and sign for the keys and enter the date and time the keys are being received. They also need to sign them back in when they are done.

Are portable keys necessary? Can a store get by with only the counter mounted units? Portable keys are necessary so tags can be placed on products and sometimes there is a need to remove tags on the salesfloor or in the stockroom. For instance you may have a separate locked stockroom for electronics and you have your team apply Alpha 2 alarm spider wrap on items while they are still in a secure area of the store. Your salesfloor employees may need to remove clothing from the salesfloor to send back to a vendor. It is much easier for them to remove Alpha hard tags while working with the merchandise on the floor. You will find it can be much easier to accomplish some tasks with a portable removal device than the mounted units. 

Retail anti-theft devices are an absolute necessity and can save you money and reduce shortage exponentially. Alpha 2 alarm devices prevent shoplifting and employee theft through deterrence and detection. Just remember it is still important to give great customer service to deter thieves and control your Alpha detachment tools in order to optimize their effectiveness.

 

Retail anti-theft devices are important and we can help you with them. Call 1.866.914.2567 and let’s talk.

     

      

 

 

A Book, A Backpack And A Story Of How Retail Anti-Theft Devices Protect Merchandise And Property

 

Alpha Security-5                                                                                                                        WC Blog 324
Prevent Shoplifting-3
Retail Anti-Theft Devices-4
A Book, A Backpack And A Story Of How Retail Anti-Theft Devices Protect Merchandise And Property
     This is a true story of an incident that I dealt with just the other night in my job at a college library. I was talking with my fellow supervisor who was leaving for the night as his shift had just ended. While we were recapping the day’s events the alarm pedestal at one of the entry/exit doors activated. I approached the couple who had been exiting the building and asked if they had any materials they had forgotten to check out. The gentleman had a few things in his hand and I had him re-enter and he did not activate the alarm. The young woman with him had a backpack on and I asked her to step back inside. She did so and the alarm sounded. My Loss Prevention background kicked in (this isn’t much different than when I would prevent shoplifting in a store). I asked her again if she had anything that may have set off our towers. She was insistent she did not and began rummaging through her book bag while telling me she only had her laptop and some personal items. I watched her dig around, all the while looking over her shoulder into the bag but, calling on my LP Manager skills, not handling the bag myself. As in my prior life in L.P. when I would respond to electronic article surveillance (EAS) tower alarms set off by Alpha Security devices, I asked the patron to walk through again without the bag. No alarm sounded. I then asked her to pick up the backpack and try it again. You guessed it, the pedestal alarm came to life, beeping and LED lights flashing. I then pointed out a zipper pouch the student had not looked in during her frustrated digging. Low and behold, she pulled out a book and her friend sheepishly said he thought they had put the book down before leaving. I took the book and thanked them for their time and wished them a good night. In the old days I could have counted this for my recovery stats! Now, I have to handle alarms a little differently. However, what is the same between my current job and my L.P. job is that I find retail anti-theft devices and EAS work!
     Whether it is an EAS or RFID label or an Alpha Security hard tag, retail anti-theft devices can and do prevent shoplifting, theft or accidental losses due to unintentional walk-outs. Having had experience using Alpha Security products while I worked in Loss Prevention, I can attest to their ability to deter theft and detect it when a thief attempts to steal protected merchandise. Alpha’s products are designed to be visible to shoplifters so when criminals see the tags and their flashing red LED light, they choose not to attempt to steal. The devices all have EAS radio frequency technology built in that activates pedestals if merchandise is carried too close to the doors and someone attempts to walk out with protected items. Merchandise is also protected when a shoplifter attempts to tamper with Alpha’s devices. Most have tamper resistant protections that sound a sharp, piercing 95 decibel screech if thieves try to forcibly remove them. This leads to merchandise being abandoned and bad guys scurrying out of the store. 
     Aside from the deterrence value of Alpha’s retail anti-theft devices my LP teams and I made merchandise recoveries due to alarm activations from Alpha Security products, similar to the book recovery I mentioned at the beginning of the article. I can think of multiple situations when we recovered Spider wrapped vacuum cleaners and DVD players (when they were the hot commodity) being rolled out through EAS pedestals. We responded to the alarms and prevented thefts. On the occasion when we were not available, front end supervisors responded to alarms and conducted receipt checks and prevented shoplifting attempts.
     As someone who works in a library I won’t be silent about this, Alpha Security products along with a reliable EAS tower can keep your shelves full and shortage low. Learn more about the ABC’s of EAS and retail anti-theft devices and how you can improve profitability.
Get more information on Alpha Security, contact us or call 1.866.914.2567 today.
 

This is a true story of an incident that I dealt with just the other night in my job at a college library. I was talking with my fellow supervisor who was leaving for the night as his shift had just ended. While we were recapping the day’s events the alarm pedestal at one of the entry/exit doors activated. I approached the couple who had been exiting the building and asked if they had any materials they had forgotten to check out. The gentleman had a few things in his hand and I had him re-enter and he did not activate the alarm. The young woman with him had a backpack on and I asked her to step back inside. She did so and the alarm sounded. My Loss Prevention background kicked in (this isn’t much different than when I would prevent shoplifting in a store). I asked her again if she had anything that may have set off our towers. She was insistent she did not and began rummaging through her book bag while telling me she only had her laptop and some personal items. I watched her dig around, all the while looking over her shoulder into the bag but, calling on my LP Manager skills, not handling the bag myself. As in my prior life in L.P. when I would respond to electronic article surveillance (EAS) tower alarms set off by Alpha Security devices, I asked the patron to walk through again without the bag. No alarm sounded. I then asked her to pick up the backpack and try it again. You guessed it, the pedestal alarm came to life, beeping and LED lights flashing. I then pointed out a zipper pouch the student had not looked in during her frustrated digging. Low and behold, she pulled out a book and her friend sheepishly said he thought they had put the book down before leaving. I took the book and thanked them for their time and wished them a good night. In the old days I could have counted this for my recovery stats! Now, I have to handle alarms a little differently. However, what is the same between my current job and my L.P. job is that I find retail anti-theft devices and EAS work!

Whether it is an EAS label or an Alpha Security hard tag, retail anti-theft devices can and do prevent shoplifting, theft or accidental losses due to unintentional walk-outs. Having had experience using Alpha Security products while I worked in Loss Prevention, I can attest to their ability to deter theft and detect it when a thief attempts to steal protected merchandise. Alpha’s products are designed to be visible to shoplifters so when criminals see the tags and their flashing red LED light, they choose not to attempt to steal. The devices all have EAS radio frequency technology built in that activates pedestals if merchandise is carried too close to the doors and someone attempts to walk out with protected items. Merchandise is also protected when a shoplifter attempts to tamper with Alpha’s devices. Most have tamper resistant protections that sound a sharp, piercing 95 decibel screech if thieves try to forcibly remove them. This leads to merchandise being abandoned and bad guys scurrying out of the store. 

Aside from the deterrence value of Alpha’s retail anti-theft devices my LP teams and I made merchandise recoveries due to alarm activations from Alpha Security products, similar to the book recovery I mentioned at the beginning of the article. I can think of multiple situations when we recovered Spider wrapped vacuum cleaners and DVD players (when they were the hot commodity) being rolled out through EAS pedestals. We responded to the alarms and prevented thefts. On the occasion when we were not available, front end supervisors responded to alarms and conducted receipt checks and prevented shoplifting attempts.

As someone who works in a library I won’t be silent about this, Alpha Security products along with a reliable EAS tower can keep your shelves full and shortage low. Learn more about the ABC’s of EAS and retail anti-theft devices and how you can improve profitability.

 

Get more information on Alpha Security, contact us or call 1.866.914.2567 today.

 

 

 

Don’t Get Wrapped Up In Trying To Tie Everything Down; Allow Alpha Spider Wrap To Work For You And Your Customers Too

 

Alpha Spider Wrap-4                                                                                                                 WC Blog 293
Retail Anti-Theft Devices-3
Prevent Shoplifting-4
Alpha Security-3
Don’t Get Wrapped Up In Trying To Tie Everything Down; Allow Alpha Spider Wrap To Work For You And Your Customers Too 
     I was strolling through a store today doing some shopping with my wife. We went through clothing, electronics and the food departments. We continued in the main aisle of this store walking past the household appliances and an endcap with two popular, single cup coffee maker boxes on it. No, it wasn’t the coffee makers that caught my eye; rather it was the retail anti-theft devices being used to prevent shoplifting. Each of the boxes was protected with an Alpha Spider Wrap securely tightened around the merchandise ensuring a would-be thief would be hard pressed to steal the items. Then something else about the display caught my attention, a cable locking the spider wraps together and the other end attached to the base deck of the endcap. I stopped my wife and asked her what was wrong with the display. After an audible sigh (she doesn’t always share my enthusiasm about security) she looked at the endcap and confessed she didn’t know. I explained to her the silliness of what had been done with the devices and how they were defeating the purpose of Alpha Spider Wrap.
     Alpha Spider Wrap is an anti-theft device designed of aircraft grade steel cable in a sturdy housing unit. The housing unit contains the cable and loosens and tightens the cable so it can be cinched tightly around merchandise and loosened and removed at the point of sale. The housing also holds an electronic article surveillance (EAS) coil. For stores that have EAS antennas located at doors and entryways, the wraps will activate antenna alarms when carried with the detection range of the antennas. The audible and visual alerts of the antennas can prevent shoplifting by warning employees that a theft attempt may be taking place. Wraps also have tamper alarms that sound when a thief attempts to cut a length of the cable in order to remove it from merchandise.  The use of these retail anti-theft devices acts as both a visual deterrent and a physical deterrent to theft through alarm activations. 
     Alpha Security retail anti-theft devices are created with the purpose of securing merchandise to prevent shoplifting while at the same time keeping goods accessible to customers. Tools such as Alpha Spider Wrap have given retailers the ability to take products from behind locking display cases or minimizing the amount of merchandise on shelves. Customers can pick up merchandise, view it, read label information, carry product around the store as they continue to shop and check out at their leisure. Some stores keep only one item on a shelf to prevent theft. When the one item sells shoppers have to wait for an employee to “check the back” for more product. Using Spider Wrap means more units can be maintained on a shelf for more customers.  Alpha Security products drive up sales because customers were leaving stores rather than wait for service. They also improve a store’s productivity because an employee is not tied to an area waiting to open a showcase for a customer to simply browse merchandise.
     This brings me back to my endcap escapade. The idea of securing the Spider Wrapped merchandise to the endcap was absurd. I am sure someone was well intentioned however they missed the point of using the wrap in the first place. IF I had wanted the coffee maker someone would have had to come by with a portable detachment tool (there was no call button), unlocked the unit and carried it to the checkout lane for me. Worse, in this situation I would have had to look for an employee since no one was in the area. That is a recipe for a disgruntled customer and can have a negative effect on future sales, even the potential loss of a patron. 
     Use Alpha Security products as they were designed and let them work in your favor. You will improve your staffing model, payroll and drive sales all at the same time. You will also prevent shoplifting and improve stock shortage, adding profit to your bottom line, and who doesn’t want to run a profitable business?
Get more information on Alpha Spider Wrap, contact us or call 1.866.914.2567 today.

I was strolling through a store today doing some shopping with my wife. We went through clothing, electronics and the food departments. We continued in the main aisle of this store walking past the household appliances and an endcap with two popular, single cup coffee maker boxes on it. No, it wasn’t the coffee makers that caught my eye; rather it was the retail anti-theft devices being used to prevent shoplifting. Each of the boxes was protected with an Alpha Spider Wrap securely tightened around the merchandise ensuring a would-be thief would be hard pressed to steal the items. Then something else about the display caught my attention, a cable locking the spider wraps together and the other end attached to the base deck of the endcap. I stopped my wife and asked her what was wrong with the display. After an audible sigh (she doesn’t always share my enthusiasm about security) she looked at the endcap and confessed she didn’t know. I explained to her the silliness of what had been done with the devices and how they were defeating the purpose of Alpha Spider Wrap.

Alpha Spider Wrap is an anti-theft device designed of aircraft grade steel cable in a sturdy housing unit. The housing unit contains the cable and loosens and tightens the cable so it can be cinched tightly around merchandise and loosened and removed at the point of sale. The housing also holds an electronic article surveillance (EAS) coil. For stores that have EAS antennas located at doors and entryways, the wraps will activate antenna alarms when carried with the detection range of the antennas. The audible and visual alerts of the antennas can prevent shoplifting by warning employees that a theft attempt may be taking place. Wraps also have tamper alarms that sound when a thief attempts to cut a length of the cable in order to remove it from merchandise. The use of these retail anti-theft devices acts as both a visual deterrent and a physical deterrent to theft through alarm activations. 

 

Alpha Security retail anti-theft devices are created with the purpose of securing merchandise to prevent shoplifting while at the same time keeping goods accessible to customers. Tools such as the Alpha Spider Wrap have given retailers the ability to take products from behind locking display cases or minimizing the amount of merchandise on shelves. Customers can pick up merchandise, view it, read label information, carry product around the store as they continue to shop and check out at their leisure. Some stores keep only one item on a shelf to prevent theft. When the one item sells, shoppers have to wait for an employee to “check the back” for more product. Using Spider Wrap means more units can be maintained on a shelf for more customers.  Alpha Security products drive up sales because customers were leaving stores rather than wait for service. They also improve a store’s productivity because an employee is not tied to an area waiting to open a showcase for a customer to simply browse merchandise.

This brings me back to my endcap escapade. The idea of securing the Spider Wrapped merchandise to the endcap was absurd. I am sure someone was well intentioned however they missed the point of using the wrap in the first place. IF I had wanted the coffee maker someone would have had to come by with a portable detachment tool (there was no call button), unlocked the unit and carried it to the checkout lane for me. Worse, in this situation I would have had to look for an employee since no one was in the area. That is a recipe for a disgruntled customer and can have a negative effect on future sales, even the potential loss of a patron. 

Use Alpha Security products as they were designed and let them work in your favor. You will improve your staffing model, payroll and drive sales all at the same time. You will also prevent shoplifting and improve stock shortage, adding profit to your bottom line, and who doesn’t want to run a profitable business?

 

Get more information on Alpha Spider Wrap, contact us or call 1.866.914.2567 today.

 

 

Alpha Security Devices Prevent Most Shoplifting But Be Careful Of Thieves Who Are Not Deterred By Them

 

Alpha Spider Wrap-4                                                                                                                      WC blog 285
Alpha Security-4
Prevent Shoplifting-4
Retail Anti-Theft Devices-5
Alpha Security Devices Prevent Most Shoplifting But Be Careful Of Thieves Who Are Not Deterred By Them
     My daughter recently told me about trying to prevent shoplifting during an incident at the store she works at. She was at the customer service counter located near the front door. She noticed a man wearing a ball cap with the tag hanging down and several items in his hand. She told me she sees customers wearing their hats a lot but usually they take them off when they get to the register and pay for it along with the other merchandise they may have. This customer was making no attempt to walk towards the register and as he got closer to the front door my daughter said she saw he was carrying a piece of merchandise with an Alpha Spider Wrap on it. The suspect got closer to the door, the retail anti-theft devices activated the electronic article surveillance (EAS) alarm and my daughter went to the door to conduct a receipt check and called to the suspect but he ignored her and ran to his car. My daughter called the Manager On Duty to report the theft but told me she was mad the shoplifter had stolen from them and wanted to chase after him (though she did not and followed company policy). 
     If you are a retail business owner and do not use retail anti-theft devices from Alpha Security products like the Alpha Spider Wrap, you are probably experiencing more theft than you know. Alpha Spider Wrap is a protective device that has a radio frequency (rf) tag built into it that causes an EAS antenna radio frequency receiver to sound an alarm when it is carried too close to the antenna. Alpha 3 Alarm retail anti-theft devices also have a built in alarm that sounds IF someone gets out the door with protected merchandise. Spider wraps have four strand of wire connected to a main housing unit. The wires are wrapped around a boxed piece of merchandise and then tightened with a ratchet like handle. When properly applied, the wraps cannot be removed without an Alpha Security detachment key, normally kept secured at the cash register. By the way, Spider Wrap is also tamper proof and will self- alarm if a shoplifter attempts to cut one of the wires. 
      You are probably thinking that in my daughter’s situation protective devices didn’t prevent shoplifting so why use them? First, it has been proven that retail anti-theft devices DO deter thieves and prevent shoplifting. If you look at the 2014-2015 Global Retail Theft Barometer report, you can see in the Regional Report for North America (pgs. 50-60) that for most retailers that reduced their spending on Loss Prevention their merchandise shrinkage increased from the prior year. Second, by using the Alpha Security devices an alarm did activate and my daughter was able to attempt to approach the customer and she did see what he looked like, and customers who were nearby reported what type of vehicle the suspect got away in. This is someone who will be recognized if he returns. If your store isn’t protecting merchandise you have no way to know when something is stolen let alone who may be taking it. You also have no deterrence to keep shoplifters from trying to steal from you. As someone who has been involved in Retail Loss Prevention for nearly 20 years, I have first-hand experience in watching would-be criminals try to remove Alpha Security devices and then stop out of frustration. I have also seen them drop merchandise when EAS antenna alarms sounded and I have recovered merchandise during a receipt check due to alarm activations. 
     I also want to touch on the topic of employee safety and dealing with shoplifters. I mentioned that my daughter said she was mad that someone would steal and she wished she could have chased after the suspect. Drawing from my years of Loss Prevention experience, I reminded her that she did the right thing by staying in the store and I am sharing this advice with you. Too often shoplifters who disregard alarms and run out the door are armed, on some type of illegal drugs or have criminal records that would put them in jail if they are caught. I have seen shoplifters speed out of a parking lot nearly hitting other cars and pedestrians in an effort to escape. I have been injured and had LP co-workers injured trying to apprehend shoplifters. Responding to an alarm caused by a retail anti-theft device is appropriate but chasing someone who has shoplifted is dangerous. Report suspected thefts to your local police department. Merchandise can be replaced, people can’t be. In the meantime do what you can to prevent shoplifting by using Alpha Spider Wrap and watch your shortage results shrink.
Need information on Alpha Security? Give us a call at 1.866.914.2567 now.

My daughter recently told me about trying to prevent shoplifting during an incident at the store she works at. She was at the customer service counter located near the front door. She noticed a man wearing a ball cap with the tag hanging down and several items in his hand. She told me she sees customers wearing their hats a lot but usually they take them off when they get to the register and pay for it along with the other merchandise they may have. This customer was making no attempt to walk towards the register and as he got closer to the front door my daughter said she saw he was carrying a piece of merchandise with an Alpha Spider Wrap on it. The suspect got closer to the door, the retail anti-theft devices activated the electronic article surveillance (EAS) alarm and my daughter went to the door to conduct a receipt check and called to the suspect but he ignored her and ran to his car. My daughter called the Manager On Duty to report the theft but told me she was mad the shoplifter had stolen from them and wanted to chase after him (though she did not and followed company policy). 

If you are a retail business owner and do not use retail anti-theft devices from Alpha Security products like the Alpha Spider Wrap, you are probably experiencing more theft than you know. Alpha Spider Wrap is a protective device that causes an EAS antenna to sound an alarm when it is carried too close. Alpha 3 Alarm retail anti-theft devices also have a built in alarm that sounds IF someone gets out the door with protected merchandise. Spider wraps have four strand of wire connected to a main housing unit. The wires are wrapped around a boxed piece of merchandise and then tightened with a ratchet like handle. When properly applied, the wraps cannot be removed without an Alpha Security detachment key, normally kept secured at the cash register. By the way, Spider Wrap is also tamper proof and will self- alarm if a shoplifter attempts to cut one of the wires. 

You are probably thinking that in my daughter’s situation protective devices didn’t prevent shoplifting so why use them? First, it has been proven that retail anti-theft devices DO deter thieves and prevent shoplifting. If you look at the 2014-2015 Global Retail Theft Barometer report, you can see in the Regional Report for North America (pgs. 50-60) that for most retailers that reduced their spending on Loss Prevention their merchandise shrinkage increased from the prior year. Second, by using the Alpha Security devices an alarm did activate and my daughter was able to attempt to approach the customer and she did see what he looked like, and customers who were nearby reported what type of vehicle the suspect got away in. This is someone who will be recognized if he returns. If your store isn’t protecting merchandise you have no way to know when something is stolen let alone who may be taking it. You also have no deterrence to keep shoplifters from trying to steal from you. As someone who has been involved in Retail Loss Prevention for nearly 20 years, I have first-hand experience in watching would-be criminals try to remove Alpha Security devices and then stop out of frustration. I have also seen them drop merchandise when EAS antenna alarms sounded and I have recovered merchandise during a receipt check due to alarm activations. 

I also want to touch on the topic of employee safety and dealing with shoplifters. I mentioned that my daughter said she was mad that someone would steal and she wished she could have chased after the suspect. Drawing from my years of Loss Prevention experience, I reminded her that she did the right thing by staying in the store and I am sharing this advice with you. Too often shoplifters who disregard alarms and run out the door are armed, on some type of illegal drugs or have criminal records that would put them in jail if they are caught. I have seen shoplifters speed out of a parking lot nearly hitting other cars and pedestrians in an effort to escape. I have been injured and had LP co-workers injured trying to apprehend shoplifters. Responding to an alarm caused by a retail anti-theft device is appropriate. Chasing someone who has shoplifted is dangerous. Report suspected thefts to your local police department. Merchandise can be replaced, people can’t be. In the meantime do what you can to prevent shoplifting by using Alpha Spider Wrap and watch your shortage results shrink.

 

Need information on Alpha Security? Give us a call at 1.866.914.2567 now.

 

 

Making A Case For Using Alpha Spider Wraps On Cell Phone Cases

I have been working in retail for a LONG time now, the majority of those years being in Retail Loss Prevention. Even today as I work in the sales and customer service side of retail, I still draw on my Loss Prevention experience to prevent shoplifting. Just the other day I had an opportunity to stop someone from stealing a cell phone case. This wasn’t just an ordinary case, this has a built in charger that plugs into the mini-port on a phone so it can charge while still in the case. I began watching the suspect when he knelt down in the phone accessory aisle and began picking up phone cases. He reminded me of someone I had stopped from stealing phone cases a few weeks prior to this. As I watched the suspect for a few minutes I noticed that the guy was avoiding the cell phone cases wrapped in Alpha Spider Wrap.

 

The Alpha Spider Wrap is a retail anti-theft device that secures around a piece of merchandise. The device has wires that extend from a housing unit and are wrapped around an item and secured together with a clip. The units have tamper alarms that are set off if someone cuts one of the wires. the noise from the alarm is loud enough to be heard across a store, alerting employees to a possible theft in progress. The Alpha Spider Wrap also activate electonic article surveillance antennas if a piece of merchandise that is protected by a wrap is carried out of a store. The antenna alarms activate and employees are made aware a theft is taking place. Staff respond to the alarm and recover merchandise, OR in many cases, the alarm scares the thief and they drop the merchandise.

 

The “shopper” in my situation was looking at cell phone cases and examing them and then he started to take them out of the packages. While doing this he also looked around and appeared to be trying to make sure no one was watching him.  He did finally seem to settle on a case and he removed it from the package.  He put the package down then palmed the case in his hand and stood with his hand at his side next to the front pocket of his shorts. Based on experience I knew what he was going to do as he took one last glance around the store. I walked towards him and asked if the cell phone case in his hand was the one he wanted to purchase. The “shopper” was clearly startled and fumbled over his words as he tried to tell me he was making a decision about the case and if it was what his daughter needed for her phone. I engaged him in conversation as I would anyone else and at the same time picked up the empty package for the phone.  He asked about the price of it and I scanned it and found it was almost $70.00. My friend was shocked, why he thought it was on clearance for about $6.00. After several minutes of conversation my customer said he might be back and met up with a woman he was with and they walked around for several minutes and left together. Because of our conversation, I believe this was the same person I stopped from shoplifting previously.

 

As I put the case back in the package I was surprised it was not protected with an Alpha Spider Wrap like other phone cases that were a few dollars more in price. As it turned out, the case my customer had his eye on did not fall into the price range of those that our company protects with retail anti-theft devices. Because of a few dollars difference, we almost experienced a loss due to a merchandise theft strategy that is not very flexible. It is my contention that retail anti-theft devices work, they just have to be used in order to do the job. In my opinion, setting a “price point” as a basis for protecting an item is not necessarily the best way to prevent shoplifting. Protect ALL of your products and you will see your merchandise shortage decrease significantly because of their ability to deter theft.

 

Invest in retail anti-theft devices such an Alpha Spider Wrap and you will prevent shoplifting. As you stop theft you will see your profit margin grow and your store in-stocks improve, allowing merchandise to be available to paying customers.

 

The Alpha Spider Wrap are important and we can help you with it. Call 1.866.914.2567 and let’s talk.  

 

TV For Free Thanks To Me? What Alpha Spider Wrap Would Have Saved Me From?

In my professional life I take pride in being a detailed investigator, brilliant interviewer and all around excellent LP teacher.  I love telling good stories, using real world experiences to instruct others. That is unless the story involves me and my being human. Those stories, where an oversight while applying an Alpha Spider Wrap turned into a hard lesson, I wish I didn’t have to tell.

 

As those of us in the loss prevention community know we do far more than just prevent shoplifting. Many of us also serve as compliance officers, enforcing policy. We work as safety captains, checking fire doors and clearing hazards and we work as process auditors, making sure company programs for using devices like an Alpha Cable lock are in place and 100% correct. Retail is a tough world and it is much easier to protect the sale you have already made then it is to find a sale to replace it.

 

Yearly inventory is a gauge of our success in LP. Inventory results can accelerate or derail an LP’s path forward. Preventing inventory shrink is why we prevent shoplifting, why we use Alpha Cable Lock devices to secure display TV’s and laptops. It’s why we use an Alpha Spider Wrap to protect Vacuums, Printers and TVs from theft. Or at least why we are supposed to use them.

 

Inventory is a crazy time for everyone, LP included and no one is immune to being overwhelmed and losing focus. I was clearing out cancelled layaway merchandise and it was a nightmare. Besides the storage area being heat wise just shy of the surface of the sun and slightly warmer than Death Valley in July, I was running about a million miles an hour.

 

I hadn’t done anything to prevent shoplifting in about two weeks and I was flat out worn down. Imagine my delight when I found a dozen TV sets just sitting in a stockroom completely forgotten. The fact that I had prevented a miscount was little consolation as I dragged the pallet of TVs across the store to put them out on display. I remember talking with associates who were busy securing electronics to the counter with Alpha Cable lock devices and asking if they had any Alpha Spider Wraps with them. They had some but not enough and I secured what I could before heading to the back.

 

I never made it.  One associate question, led to another which led to issue after issue. With all the fires around I finally understood why the store was so hot.  It wasn’t long before I had forgotten that we even sold electronics much less that I was stocking them. Overloaded and with my stomach on empty I decided that lunch was a matter of life or death and with everything else forgotten I left for lunch.

 

And there sat a trio of lovely TVs that I failed to use the Alpha Spider Wrap on. You can guess where the story ends. I walk back into frantic manager who informs me that we had a pushout of three TVs a few minutes after I left. Just perfect. My mistake didn’t prevent shoplifting it had enabled it!

 

It was a costly lesson. The subject was in my store under three minutes and the only thing they had taken was the three TVs I left unprotected. Had I maintained focus and applied the last three Alpha Spider wrap to the TVs I’m sure this story would have had a different ending. In the end we have to accept that we cannot see everything, cannot prevent every loss but what we can do is to ensure that what needs to be protected is, even when we aren’t there. 

 

Need information on Alpha Spider Wrap? Give us a call at 1.866.914.2567 now

 

5 MORE ITEMS YOU SHOULD BE USING ALPHA SPIDER WRAPS ON

I recently gave some advice on the top 5 items (in my opinion) that should be protected with an Alpha Spider Wrap. After writing my thoughts, I went to power down my laptop for the night, but I couldn’t. While those 5 items were at the top of my priority list, I couldn’t help but think of 5 more. I’d be remised if I didn’t share them with you.

 

6. Electronic Razors

I recently replaced my aging shaver, and quickly realized that costs have gone up over the past 2 years. I guess I could’ve waited until Christmas, but I’m not going for the Duck Dynasty look. I noticed that all these clippers were well above the $50 price-point, but the store was not taking any measures to prevent shoplifting. A simple Alpha Spider Wrap would be the perfect solution if thieves are clipping you daily.

 

7. Printers/Printer Ink

These are targets for organized crime rings. They are expensive, hard to secure and easy to resell. Most retailers opt to keep the ink behind glass cases and the printers behind cages. Great idea to prevent shoplifting, but customers are probably leaving empty handed if they can’t track down an employee to open those cases.

 

8. Headphones

Little square boxes that sell for $200+. The better the sound quality, the higher the price. The higher that price, the more likely it is to be stolen. If you aim to keep your product accessible to customers, the Alpha Spider Wrap is the sure fire bet to keep you from hearing about all that loss from shoplifters.

 

9. High-end Cookware

Ever go out and purchase a good pot, or pan? It’s likely to set you back a few dollars. Additionally, most individual units aren’t packaged in any type of box, but are mostly open so the customer can marvel at high quality metal. So how are you supposed to secure a $100+ single item that no traditional tag can? The Alpha Spider Wrap can be a great solution to this problem, as they are perfect for those awkwardly shaped items!

 

10. Televisions

People steal TV sets more often than you would ever imagine. One thing that seems to deter this activity is a physical security measure in place. The most effective method I’ve seen to prevent shoplifting is the Alpha Spider Wrap. I’ve seen criminals completely bypass TVs that were secured and steal the smaller ones that were not. Needless to say, we use them on all boxed TV sets that we display on the sales floor!

 

Get more information on Alpha Spider Wraps, contact us or call 1.866.914.2567 today.

Alpha Spider Wraps Make Shoplifters Think Twice

CA Blog 01
Alpha Spider Wraps- 5
Prevent Shoplifting- 3
Alpha Spider Wraps Make Shoplifters Think Twice
In the past decade or so, Organized Retail Crime (ORC) has seen a dramatic rise, affecting retailers of all sizes. ORC consists of “professional” groups of shoplifters who target specific items that are carried by retailers, to then re-sell online, at flea markets or on the Black Market. Many retailers are left scratching their heads on how to mitigate their risk of becoming victim to this seemingly never-ending cycle of theft. Retailers understand that they must keep good merchandising standards in place to improve sales, but also know they need to protect their merchandise to prevent shoplifting. This is where Alpha Spider Wraps come into play. Alpha Spider Wraps are a top of the line merchandise protection product, while leaving the items to have excellent shelf placement for consumers.
The product comes in various sizes, has a very loud audible alarm and secures around a product. The device cannot be removed without the alarm sounding unless a store employee removes it with a special Alpha Key, designed specifically for the device. One might now ask, “Won’t the shoplifter just walk out with the device on the product,” or “How does this prevent shoplifting?” After spending numerous years in Retail Loss Prevention, I can attest that this is a very uncommon practice as the device also works in conjunction with EAS towers, setting off their audible alarm upon as exit as well. What if the shoplifter cuts the device to remove it? This would be a very bold move on the part of the shoplifter. By doing so, the device starts its audible alarm, causing the subject in question to immediately discard the merchandise and exit the store embarrassed, and most likely knowing they should think twice about coming back. 
Whether a merchant wants to protect large, high value power tools or a smaller high value fragrance set, Alpha Spider Wraps will get the job done. Employees are easily able to attach the devices to the product without doing any harm to the packaging, along with the aesthetics of the merchandise. As stated above, the product comes in numerous sizes, and it is adjustable making it suitable for most applications.  When it comes time to remove the device from the merchandise, this is easily done in a matter of seconds by the cashier with the Alpha Key. If retailers are looking at cost, it is noteworthy that the Alpha Spider Wraps can be used countless times over, reducing the expenditures that come with constantly having to order other merchandise protection equipment. 
While at work, it’s a huge relief when I see a would-be shoplifter select an item that has an Alpha Spider Wrap placed on it. Gone are the days where I would run out to the floor to prepare for an apprehension. Now, all I essentially have to do is let the device prevent shoplifting! On the off chance that the shoplifter actually exits with the merchandise and the device, the EAS towers sound, and store associates are there to greet the suspected shoplifter- thus deterring the theft once again. Sometimes it can get quite comical watching shoplifters attempting to remove the devices, most of the time being unsuccessful. The device fits securely on the items so that it cannot be simply pulled off and discarded- but boy do people try their hardest! These devices certainly give store owners and employees less anxiety when it comes to protecting their merchandise, preventing shoplifting and losing profit, all while lowering costs of the merchandise protection plans. 
For more information about Alpha Spider Wraps contact us or call 1.866.914.2567


In the past decade or so, Organized Retail Crime (ORC) has seen a dramatic rise, affecting retailers of all sizes. ORC consists of “professional” groups of shoplifters who target specific items that are carried by retailers, to then re-sell online, at flea markets or on the Black Market. Many retailers are left scratching their heads on how to mitigate their risk of becoming victim to this seemingly never-ending cycle of theft. Retailers understand that they must keep good merchandising standards in place to improve sales, but also know they need to protect their merchandise to prevent shoplifting. This is where the Alpha Spider Wrap comes into play. Alpha Spider Wraps are a top of the line merchandise protection product, while leaving the items to have excellent shelf placement for consumers.

 

The product comes in various sizes, has a very loud audible alarm and secures around a product. The device cannot be removed without the alarm sounding unless a store employee removes it with a special Alpha Key, designed specifically for the device. One might now ask, “Won’t the shoplifter just walk out with the device on the product,” or “How does this prevent shoplifting?” After spending numerous years in Retail Loss Prevention, I can attest that this is a very uncommon practice as the device also works in conjunction with EAS towers, setting off their audible alarm upon as exit as well. What if the shoplifter cuts the device to remove it? This would be a very bold move on the part of the shoplifter. By doing so, the device starts its audible alarm, causing the subject in question to immediately discard the merchandise and exit the store embarrassed, and most likely knowing they should think twice about coming back. 

 

Whether a merchant wants to protect large, high value power tools or a smaller high value fragrance set, Alpha Spider Wraps will get the job done. Employees are easily able to attach the devices to the product without doing any harm to the packaging, along with the aesthetics of the merchandise. As stated above, the product comes in numerous sizes, and it is adjustable making it suitable for most applications. When it comes time to remove the device from the merchandise, this is easily done in a matter of seconds by the cashier with the Alpha Key. If retailers are looking at cost, it is noteworthy that the Alpha Spider Wraps can be used countless times over, reducing the expenditures that come with constantly having to order other merchandise protection equipment. 

 

While at work, it’s a huge relief when I see a would-be shoplifter select an item that has an Alpha Spider Wrap placed on it. Gone are the days where I would run out to the floor to prepare for an apprehension. Now, all I essentially have to do is let the device prevent shoplifting! On the off chance that the shoplifter actually exits with the merchandise and the device, the EAS towers sound, and store associates are there to greet the suspected shoplifter- thus deterring the theft once again. Sometimes it can get quite comical watching shoplifters attempting to remove the devices, most of the time being unsuccessful. The device fits securely on the items so that it cannot be simply pulled off and discarded- but boy do people try their hardest! These devices certainly give store owners and employees less anxiety when it comes to protecting their merchandise, preventing shoplifting and losing profit, all while lowering costs of the merchandise protection plans. 

 

For more information about Alpha Spider Wraps contact us or call 1.866.914.2567

 

Improved Inventory Results With Alpha Spider Wrap

 

Alpha Spider Wrap-5                                                                                                                              WC blog 131
Retail Anti-Theft Devices-4
Prevent Shoplifting-3
Improved Inventory Results With Alpha Spider Wrap 
     As a former store Loss Prevention Manager I found inventory time could be a little nerve wracking because I never knew what surprises the inventory results would hold.  I usually felt fairly confident we would have good shrink results but my concern was seeing what our top shortage departments would be. Were the major items that we were losing due to theft or operational issues? What would those items be?  Sometimes there would be items that were almost guaranteed to be on the Top 10 shortage department lists, such as cosmetics and DVDs.  Occasionally something would show up that made me scratch my head trying to figure out what in the world I was going to do to prevent shoplifting of the item and prevent a recurrence the next year.  One such item that made the list one year was vacuum cleaners.  The fix for us came when we started using Alpha Spider Wrap to protect our high end vacuums.
     Alpha Spider Wrap uses aircraft grade steel cable housed in a cinching device to protect merchandise.  The wires can be loosened to fit around a boxed item and then tightened to create a snug fit and keep it from being slipped off.   These retail anti-theft devices come in different sizes so even though we used the larger wraps for our vacuums, we had smaller wraps available for other merchandise in the store.  Alpha Spider Wraps are available in several models with different features.  They are all radio frequency sensitive to work with store electronic article surveillance systems.  Some are tamper proof so they will sound an alarm if someone attempts to cut a wire to remove the device.  There are also wraps available in a 3 alarm design that will self-alarm if someone were to get a protected item out the doors, past electronic article surveillance antennas.
     In the case of our vacuum cleaner issue, we knew there had been some attempts to roll out vacuums past the cash registers, but we did not know how many thefts had taken place over the year.  To prevent shoplifting we had placed our closed circuit television cameras on the aisle where the vacuums were merchandised.  We had also attempted to use retail anti-theft devices such as EAS tags and tamper-proof security tape on the boxes. Finally, I tried to staff my front end security team members at times we suspected shoplifters were trying to conduct roll-outs.  Obviously the results spoke for themselves and it was apparent we had not done enough to curb the thieves.  They were cleaning house (pun intended) and I needed a new tactic, especially when I learned from Loss Prevention Managers in other stores that they were experiencing the same problem.  
     Our company had recently started purchasing Alpha Spider Wrap and sending them to stores.  I had our merchandise protection specialist and our security team members start securing the vacuums with these new retail anti-theft devices.  At this point we were also tracking sales and on-hand counts of our high end vacuums and as we wrapped merchandise we started to notice that the in-stocks were improving.  Major improvements were seen in the decrease of empty shelf spaces and much to the chagrin of my Loss Prevention peers; I was hearing they were still experiencing significant losses.  It seemed the steps we were taking were shifting shoplifter activity to other stores and away from us.  By the next inventory we saw a drastic decline in the shortage dollars for this department, due in large part to the use of these wraps.
     Retail anti-theft devices such as Alpha Spider Wrap can prevent shoplifting in your store, lik it did on ours.  Why wait for inventory results before protecting your products?  Be proactive now and watch your profits grow.
Need information on Alpha Spider Wrap? Give us a call at 1.866.914.2567 now.
     

As a former store Loss Prevention Manager I found inventory time could be a little nerve wracking because I never knew what surprises the inventory results would hold. I usually felt fairly confident we would have good shrink results but my concern was seeing what our top shortage departments would be. Were the major items that we were losing due to theft or operational issues? What would those items be? Sometimes there would be items that were almost guaranteed to be on the Top 10 shortage department lists, such as cosmetics and DVDs. Occasionally something would show up that made me scratch my head trying to figure out what in the world I was going to do to prevent shoplifting of the item and prevent a recurrence the next year. One such item that made the list one year was vacuum cleaners. The fix for us came when we started using Alpha Spider Wrap to protect our high end vacuums.

Alpha Spider Wrap uses aircraft grade steel cable housed in a cinching device to protect merchandise. The wires can be loosened to fit around a boxed item and then tightened to create a snug fit and keep it from being slipped off. These retail anti-theft devices come in different sizes so even though we used the larger wraps for our vacuums, we had smaller wraps available for other merchandise in the store. Alpha Spider Wraps are available in several models with different features. They are all radio frequency sensitive to work with store electronic article surveillance systems.  Some are tamper proof so they will sound an alarm if someone attempts to cut a wire to remove the device. There are also wraps available in a 3 alarm design that will self-alarm if someone were to get a protected item out the doors, past electronic article surveillance antennas.

In the case of our vacuum cleaner issue, we knew there had been some attempts to roll out vacuums past the cash registers, but we did not know how many thefts had taken place over the year. To prevent shoplifting we had placed our closed circuit television cameras on the aisle where the vacuums were merchandised. We had also attempted to use retail anti-theft devices such as EAS tags and tamper-proof security tape on the boxes. Finally, I tried to staff my front end security team members at times we suspected shoplifters were trying to conduct roll-outs. Obviously the results spoke for themselves and it was apparent we had not done enough to curb the thieves. They were cleaning house (pun intended) and I needed a new tactic, especially when I learned from Loss Prevention Managers in other stores that they were experiencing the same problem.  

Our company had recently started purchasing Alpha Spider Wrap and sending them to stores. I had our merchandise protection specialist and our security team members start securing the vacuums with these new retail anti-theft devices. At this point we were also tracking sales and on-hand counts of our high end vacuums and as we wrapped merchandise we started to notice that the in-stocks were improving. Major improvements were seen in the decrease of empty shelf spaces and much to the chagrin of my Loss Prevention peers; I was hearing they were still experiencing significant losses. It seemed the steps we were taking were shifting shoplifter activity to other stores and away from us. By the next inventory we saw a drastic decline in the shortage dollars for this department, due in large part to the use of these wraps.

Retail anti-theft devices such as Alpha Spider Wrap can prevent shoplifting in your store, lik it did on ours. Why wait for inventory results before protecting your products?  Be proactive now and watch your profits grow.

 

Need information on Alpha Spider Wrap? Give us a call at 1.866.914.2567 now.

     

 

 

ALPHA SPIDER WRAPS ARE SHOCKINGLY EFFECTIVE AGAINST THEFT

 

ALPHA SPIDER WRAPS ARE SHOCKINGLY EFFECTIVE AGAINST THEFT
Early last year, my company began carrying a line of electric dog training collars. Being a pet specialty store, it was important for us to have a very open merchandising concept for our customers. We needed our customers to be able to have as much access to the products as possible, in order to maximize sales all while maintaining very tight payroll budgets. The problem? No one listened when I screamed about a product protection plan. Now, we’re playing loss reaction as we scramble to get Alpha Spider Wraps out to all of our stores. 
When our buyers first set out to purchase the new line, which included price points from $99 as the lowest, up to $699 for the top of the line model, no one (but LP) thought there would be a theft problem, so all conversations discussing how to prevent shoplifting were met with an all too common phrase by company management that went something like, “we don’t foresee this being a shrink producer.” Then why on Earth did you invite me to this meeting and ask for my opinion?! 
I tried over and over again to make my case; scouring data from any place I could pull it. I even had a spreadsheet that listed all stores that our vendor was supplying and then a cross reference with online retail sites that somehow were getting their hands on the product. Still, I got very little buy in on methods to deploy in order to prevent shoplifting in this category. So, I did what I’ve done more times that I care to say with the corporate guys. I sat back and I waited; waited for them to see what a disastrous idea it would be by failing to protect these items. 
It obviously didn’t take long for my stores to start reporting issues with theft. By mid-year, the buyers and merchants were in a literally tizzy. They weren’t profitable. They were (imagine that) losing more of these items than they were selling. Guess who they came running to? Oh, it wasn’t a cordial, “can you please help us”, it was more like, “Why is LP allowing so much theft to happen? Aren’t you guys supposed to prevent shoplifting?” It was about this time that I compiled every email, every note and every meeting agenda I could find from the past 6 months and showed where I had tried (valiantly I may add) to offer suggestions for protection before these units ever had hit the floor. Of course there was the inevitable meeting to “discuss shrink”. I showed up with nothing more than an Alpha Spider Wrap. 
Moral of the story; listen to the people that you employ to protect your store’s inventory. We all understand the importance of open concept merchandising and the ability for the customer to touch and feel an item. YOU have to understand that for us, it’s just as important to keep that same product in the store and available only for our paying customers. So when your LP team tells you to use an Alpha Spider Wrap, go ahead and listen to them, they usually know what they’re talking about. 
 
For more information about Alpha Technology, contact us or call 1.866.914.2567 today.

Early last year, my company began carrying a line of electric dog training collars. Being a pet specialty store, it was important for us to have a very open merchandising concept for our customers. We needed our customers to be able to have as much access to the products as possible, in order to maximize sales all while maintaining very tight payroll budgets. The problem? No one listened when I screamed about a product protection plan. Now, we’re playing loss reaction as we scramble to get Alpha Spider Wraps out to all of our stores. 

 When our buyers first set out to purchase the new line, which included price points from $99 as the lowest, up to $699 for the top of the line model, no one (but LP) thought there would be a theft problem, so all conversations discussing how to prevent shoplifting were met with an all too common phrase by company management that went something like, “we don’t foresee this being a shrink producer.” Then why on Earth did you invite me to this meeting and ask for my opinion?! 

 I tried over and over again to make my case; scouring data from any place I could pull it. I even had a spreadsheet that listed all stores that our vendor was supplying and then a cross reference with online retail sites that somehow were getting their hands on the product. Still, I got very little buy in on methods to deploy in order to prevent shoplifting in this category. So, I did what I’ve done more times that I care to say with the corporate guys. I sat back and I waited; waited for them to see what a disastrous idea it would be by failing to protect these items. 

 It obviously didn’t take long for my stores to start reporting issues with theft. By mid-year, the buyers and merchants were in a literally tizzy. They weren’t profitable. They were (imagine that) losing more of these items than they were selling. Guess who they came running to? Oh, it wasn’t a cordial, “can you please help us”, it was more like, “Why is LP allowing so much theft to happen? Aren’t you guys supposed to prevent shoplifting?” It was about this time that I compiled every email, every note and every meeting agenda I could find from the past 6 months and showed where I had tried (valiantly I may add) to offer suggestions for protection before these units ever had hit the floor. Of course there was the inevitable meeting to “discuss shrink”. I showed up with nothing more than an Alpha Spider Wrap. 

 Moral of the story; listen to the people that you employ to protect your store’s inventory. We all understand the importance of open concept merchandising and the ability for the customer to touch and feel an item. YOU have to understand that for us, it’s just as important to keep that same product in the store and available only for our paying customers. So when your LP team tells you to use an Alpha Spider Wrap, go ahead and listen to them, they usually know what they’re talking about. 
 

For more information about Alpha Technology, contact us or call 1.866.914.2567 today.