Combine Low Tech and High Tech Strategies To Stop Shoplifting

 

Stop Shoplifting – 4                                                                                                                   WC Blog 699
Sensormatic Security Tags -4
Combine Low Tech and High Tech Strategies To Stop Shoplifting
     Anytime I read an article about Loss Prevention techniques I am interested to see what the author has to say about how to stop shoplifting. Unfortunately I see few new ideas but for a store owner who has little background with shortage reduction it never hurts to be informed. It may be old hat for those of us in L.P. but we have to remember that the audiences reading the articles do not necessarily share our experiences. I recently reviewed an article that caused me to remember this as I read it. The author, Jennifer Goforth Gregory, writing in entrepeneur.com on May 27, 2015 in an article, “6 Low-Tech Ways to Reduce Shoplifting”, gives the following tips to business owners:
1. Put out the welcome mat – The message is to provide customer service and remove the anonymity shoplifters want.
2. Be a neatnick – The author points out that sloppy and untidy shelves/fixtures make it easy to hide signs of theft.
3. Let there be light – She points out that lighting removes the dark areas shoplifters prefer.
4. Plastic is your friend – Plastic shelf dividers placed on the front edge of the shelf can stop shoplifting by clearing products off a shelf in a single movement.
5. Have a secret code – This would be an intercom call that would be made to alert other employees of a suspicious person without identifying who that person is.
6. Keep a clear line of sight – place fixtures so there is a clear line of sight across the store.
All are great points and I disagree with none of them. The author’s point is, “…when it comes to preventing theft in your store, low-tech solutions can also be very effective.” I say kudos to the writer for pointing these tips out and I would tell every store owner to implement these suggestions. While it is not low-tech I would tell store owners that there is a technology that they can afford and that is the installation of an electronic article surveillance (EAS) system and the use of Sensormatic security tags to protect merchandise.
     Now you might be ready to stop reading but don’t do it! I know, you feel like you can’t afford to invest in a system and you may even be thinking your store is too small to benefit from one. You are wrong on both counts and a quick visit to the Loss Prevention Systems, Inc. (LPSI) website will show you why. The CEO of the company, Bill Bregar has been involved in theft prevention and investigations since his days as a corporate level director of Loss Prevention for several national retail chains. He knows how to stop shoplifting and internal theft and has built LPSI with the purpose of helping small and medium sized retailers with theft and shortage reduction. Whether it is conducting seminars on employee theft reduction training or advising on the right Sensormatic security tags to use on different merchandise, LPSI has solutions for every size store, even your small one. Affordability? Yes, you will even be surprised at how a system will save you money and pay for itself over time (tip: try out the free ROI calculator on the LPSI website).
     Low tech methods to prevent shoplifting should apply to every retailer. The same goes for higher tech methods. Great customer service for example should be the hallmark of EVERY retailer, I don’t care how big they are. It does prevent crime but it is also the right way to treat people who want to come in and look and shop. Reducing the number of hiding places and keeping the store visible even if it means setting up mirrors in corners and hard to see areas is a fairly easy problem to address. Tagging merchandise with Sensormatic security tags is a bit more time consuming but the payoff is a proven impact on shortage for stores, often by half of a percent or more. Combine all of the steps pointed out by Ms. Gregory in conjunction with the installation of an EAS system. I would also include a couple of closed circuit television cameras near the points of sale and the entry/exit doors and you have a very effective anti-theft strategy.
     Owning a small store does not mean you cannot afford theft prevention technology. Protecting merchandise with Sensormatic security tags and an EAS system will stop shoplifting and that improves profits. Make sure you do all of those low tech things and then contact LPSI about how you can also get your own Sensormatic security system.
Need information on a Sensormatic security system? Give us a call at 1.866.914.2567 today.

Anytime I read an article about Loss Prevention techniques I am interested to see what the author has to say about how to stop shoplifting. Unfortunately I see few new ideas but for a store owner who has little background with shortage reduction it never hurts to be informed. It may be old hat for those of us in L.P. but we have to remember that the audiences reading the articles do not necessarily share our experiences. I recently reviewed an article that caused me to remember this as I read it. The author, Jennifer Goforth Gregory, writing in entrepeneur.com on May 27, 2015 in an article, “6 Low-Tech Ways to Reduce Shoplifting”, gives the following tips to business owners:

1. Put out the welcome mat – The message is to provide customer service and remove the anonymity shoplifters want.

2. Be a neatnick – The author points out that sloppy and untidy shelves/fixtures make it easy to hide signs of theft.

3. Let there be light – She points out that lighting removes the dark areas shoplifters prefer.

4. Plastic is your friend – Plastic shelf dividers placed on the front edge of the shelf can stop shoplifting by clearing products off a shelf in a single movement.

5. Have a secret code – This would be an intercom call that would be made to alert other employees of a suspicious person without identifying who that person is.

6. Keep a clear line of sight – place fixtures so there is a clear line of sight across the store.

All are great points and I disagree with none of them. The author’s point is, “…when it comes to preventing theft in your store, low-tech solutions can also be very effective.” I say kudos to the writer for pointing these tips out and I would tell every store owner to implement these suggestions. While it is not low-tech I would tell store owners that there is a technology that they can afford and that is the installation of an electronic article surveillance (EAS) system and the use of Sensormatic security tags to protect merchandise.

Now you might be ready to stop reading but don’t do it! I know, you feel like you can’t afford to invest in a system and you may even be thinking your store is too small to benefit from one. You are wrong on both counts and a quick visit to the Loss Prevention Systems, Inc. (LPSI) website will show you why. The CEO of the company, Bill Bregar has been involved in theft prevention and investigations since his days as a corporate level director of Loss Prevention for several national retail chains. He knows how to stop shoplifting and internal theft and has built LPSI with the purpose of helping small and medium sized retailers with theft and shortage reduction. Whether it is conducting seminars on employee theft reduction training or advising on the right Sensormatic security tags to use on different merchandise, LPSI has solutions for every size store, even your small one. Affordability? Yes, you will even be surprised at how a system will save you money and pay for itself over time (tip: try out the free ROI calculator on the LPSI website).

Low tech methods to prevent shoplifting should apply to every retailer. The same goes for higher tech methods. Great customer service for example should be the hallmark of EVERY retailer, I don’t care how big they are. It does prevent crime but it is also the right way to treat people who want to come in and look and shop. Reducing the number of hiding places and keeping the store visible even if it means setting up mirrors in corners and hard to see areas is a fairly easy problem to address. Tagging merchandise with Sensormatic security tags is a bit more time consuming but the payoff is a proven impact on shortage for stores, often by half of a percent or more. Combine all of the steps pointed out by Ms. Gregory in conjunction with the installation of an EAS system. I would also include a couple of closed circuit television cameras near the points of sale and the entry/exit doors and you have a very effective anti-theft strategy.

Owning a small store does not mean you cannot afford theft prevention technology. Protecting merchandise with Sensormatic security tags and an EAS system will stop shoplifting and that improves profits. Make sure you do all of those low tech things and then contact LPSI about how you can also get your own Sensormatic security system.

 

Need information on a Sensormatic security system? Give us a call at 1.866.914.2567 today.

 

 

Prevent Shoplifting As Part Of A Strategy To Fill Shelves And Attract Shoppers Part 1

Prevent shoplifting-4                                                                                                                 WC Blog 516
Alpha Security-4
Retail anti-theft devices-3


Prevent Shoplifting As Part Of A Strategy To Fill Shelves And Attract Shoppers Part 1

     Brick and mortar stores are closing up at alarming rates and part of the issue is losses incurred due to failures to prevent shoplifting and return fraud.  I heard a radio news report just the other day reporting that Sears would be closing another 100 Sears and K-Mart stores in the coming months. There are people who will say that the closing of traditional stores is due to the changing buying habits of customers. People can order something simply by tapping their smartphone or clicking a few keyboard strokes and there you go your purchase is on the way, to you or to the person you want it sent to. Some people say that retailers aren’t adjusting their business models to keep up with changing times. I have my own thoughts on the situation. I shop a bit online but not nearly to the extent others do. I may purchase dvd’s (yeah, I know why do it when you can stream it? THAT is part of my pet peeves with today’s generation. I have a hard copy, I can watch when I want to. Your choices may not always be readily available on a streaming service) I have bought cd’s and I have made a book purchase or two. HOWEVER, when it comes to clothing, furniture and even most technology I prefer to buy in a store. I hear it now, the groans and moans of some readers who just think I am so passé and old fashioned. I’m just not hip, is it because my flip phone won’t allow me the ‘convenience’ of online shopping? Brick and mortar store owners, there is some responsibility on your part too to adapt. You HAVE to get customers to want to shop in your stores and you can’t afford to have thieves shoplifting and stealing profits. Bill Bregar and Loss Prevention Systems Inc. can help you with methods to prevent shoplifting including the use Alpha Security retail anti-theft devices on merchandise.

      If you own a store and are not using retail anti-theft devices to prevent shoplifting I am going to explain what you are missing out on. Alpha Security products are designed to use electronic article surveillance technology to sound an alarm if someone tries to remove a tagged device from a store. Relying on radio waves transmitted by anti-theft devices stores set up pedestals near the building entrances and exits that can pick up these radio waves. Tagged merchandise carried close to the pedestals initiates an alarm that blares across a store. Lights also flash and attract attention to the pedestals as a security tagged item is carried too close. Alarms sounding and lights flashing are not exactly the ideal situation for shoplifters and the majority of the time merchandise is dropped at the doors or a responding employee conducts a receipt check and recovers the merchandise. When products are not stolen they are available for customers to buy and that increases sales not to mention reduces shortage. The truth of the matter is a customer comes to a store to find something to purchase and bare shelves is a sure way to drive them away. Loss Prevention Systems Inc. has the Alpha Security products you need to keep merchandise from being stolen and ready to sell.

     If you aren’t convinced that a lack of merchandise will lead to lost customers I would remind readers to look at some of the traditional big name stores that have struggled. In a Wall Street Journal article, “Retailers Rethink Inventory Strategies” by Paul Ziobro, June 27, 2016, the story discusses how many retailers are trying to reduce on hand inventory to increase profit but as the author writes, “But Destocking isn’t without risk. Bare shelves are a major annoyance to shoppers who take the time to go into stores to shop.” Quoting Rodney Sides, Vice Chairman of the retail practice at Deloitte LLP, “If I hold too much inventory out of the stores, then I look like I’m out of business.” Too little inventory can be the result of planned reductions but it can also be the result of theft and thus it is necessary to take appropriate steps to prevent shoplifting.

     Use Alpha Security retail anti-theft devices and keep shelves full for customers. While you are at it is there anything else you can do to bring in customers? Are you trying to reach out to the online shoppers as well as the walk-in customers like me? How do you keep things fresh and new? In part 2, I will discuss some things that can help in your efforts to attract more customers and increase sales while deterring shoplifters in the process.
Alpha Security is important and we can help you with it. Call 1.866.914.2567 and let’s talk.
    

Brick and mortar stores are closing up at alarming rates and part of the issue is losses incurred due to failures to prevent shoplifting and return fraud. I heard a radio news report just the other day reporting that Sears would be closing another 100 Sears and K-Mart stores in the coming months. There are people who will say that the closing of traditional stores is due to the changing buying habits of customers. People can order something simply by tapping their smartphone or clicking a few keyboard strokes and there you go your purchase is on the way, to you or to the person you want it sent to. Some people say that retailers aren’t adjusting their business models to keep up with changing times. I have my own thoughts on the situation. I shop a bit online but not nearly to the extent others do. I may purchase dvd’s (yeah, I know why do it when you can stream it? THAT is part of my pet peeves with today’s generation. I have a hard copy, I can watch when I want to. Your choices may not always be readily available on a streaming service) I have bought cd’s and I have made a book purchase or two. HOWEVER, when it comes to clothing, furniture and even most technology I prefer to buy in a store. I hear it now, the groans and moans of some readers who just think I am so passé and old fashioned. I’m just not hip, is it because my flip phone won’t allow me the ‘convenience’ of online shopping? Brick and mortar store owners, there is some responsibility on your part too to adapt. You HAVE to get customers to want to shop in your stores and you can’t afford to have thieves shoplifting and stealing profits. Bill Bregar and Loss Prevention Systems Inc. can help you with methods to prevent shoplifting including the use retail anti-theft devices on merchandise.
     

If you own a store and are not using retail anti-theft devices to prevent shoplifting I am going to explain what you are missing out on. Retail anti-theft devices are designed to use electronic article surveillance technology to sound an alarm if someone tries to remove a tagged device from a store. Relying on radio waves transmitted by anti-theft devices stores set up pedestals near the building entrances and exits that can pick up these radio waves. Tagged merchandise carried close to the pedestals initiates an alarm that blares across a store. Lights also flash and attract attention to the pedestals as a security tagged item is carried too close. Alarms sounding and lights flashing are not exactly the ideal situation for shoplifters and the majority of the time merchandise is dropped at the doors or a responding employee conducts a receipt check and recovers the merchandise. When products are not stolen they are available for customers to buy and that increases sales not to mention reduces shortage. The truth of the matter is a customer comes to a store to find something to purchase and bare shelves is a sure way to drive them away. Loss Prevention Systems Inc. has the retail anti-theft products you need to keep merchandise from being stolen and ready to sell.
     

If you aren’t convinced that a lack of merchandise will lead to lost customers I would remind readers to look at some of the traditional big name stores that have struggled. In a Wall Street Journal article, “Retailers Rethink Inventory Strategies” by Paul Ziobro, June 27, 2016, the story discusses how many retailers are trying to reduce on hand inventory to increase profit but as the author writes, “But Destocking isn’t without risk. Bare shelves are a major annoyance to shoppers who take the time to go into stores to shop.” Quoting Rodney Sides, Vice Chairman of the retail practice at Deloitte LLP, “If I hold too much inventory out of the stores, then I look like I’m out of business.” Too little inventory can be the result of planned reductions but it can also be the result of theft and thus it is necessary to take appropriate steps to prevent shoplifting.
     

Use retail anti-theft devices and keep shelves full for customers. While you are at it is there anything else you can do to bring in customers? Are you trying to reach out to the online shoppers as well as the walk-in customers like me? How do you keep things fresh and new? In part 2, I will discuss some things that can help in your efforts to attract more customers and increase sales while deterring shoplifters in the process.

 

Retail anti-theft devices are important and we can help you with it. Call 1.866.914.2567 and let’s talk.    

Stores Are Safer With EAS Systems In Place

 

Retail Theft Prevention – 3                                                                                                      WC Blog 544
Checkpoint Systems – 5
Stop shoplifting -5
Stores Are Safer With Checkpoint Systems In Place
     Retail theft prevention should be part of a larger store security and safety strategy for your business. Stores that fail to take appropriate actions to prevent criminal activity from taking place put more than the store’s property, money and merchandise at risk. Owners and managers that fail to properly manage risk factors also endanger their employees and customers. In an article in Loss Prevention Media by Garrett Seivold, “A Security Lawsuit Is a Legal Landmine”, the author makes some excellent points regarding retail safety. Mr. Seivold references a convenience store robbery which had taken place in Rochester, New York. During the robbery, a Security Guard was shot in the face and suffers severe injuries today because of the shooting. The lawsuit included several complaints that led the jury to find the parent company of the convenience store responsible. The writer mentions the following factors which contributed to the jury decision:
In the ten years before the incident six shootings and 126 robberies had taken place at this store and others in the area
Money was not regularly transferred to a bank
Store employees had access to the safe rather than the use of a drop box accessible only to armed security personnel
“The parking lot was too dark.”
The defendant responded to these points but according to the article, in the end the jury awarded approximately 1.2 million dollars to the plaintiff. The lesson to store owners is that you have to show you are taking active measures to protect your staff and your customers. One way to do this is to take steps to stop shoplifting with Checkpoint Systems. 
     I know there are some of you who are wondering how you increase safety and security in a store with the installation of Checkpoint Systems. Other readers may not even know what the systems are and so I will briefly explain it before I move on. Checkpoint Systems are retail anti-theft devices that stop shoplifting through deterrence and theft detection. Systems are comprised of towers, tags and detachment tools or deactivation pads. The towers are placed near the exits of a building and can detect security tags on merchandise. Regardless of whether tagged merchandise is in the open or concealed the towers can pick up the radio frequency waves sent out from the tags. When a security tag is within a certain distance of the tower an alarm is activated and employees respond. Trained responders check receipts and manage a situation which usually results in a would-be shoplifter returning products or purchasing the items. The detachment tools and deactivation pads are the parts of Checkpoint Systems that remove hard tags or “turn off” soft electronic article surveillance tags at the points of sale. This prevents a legitimate customer from inadvertently causing a false alarm at the towers.
     I want to get back to the part where efforts to stop shoplifting are relevant to maintaining a safe and secure retail business. In stores where shoplifting is rampant it is not unusual to find other criminal activity taking place also. For example in the 2013 National Retail Federation’s Organized Retail Crime Survey they report on page 12, “…more companies this year report that the level of violence has grown in the past three years, both on the intimidation of sales associates and those who attempt to apprehend boosters.” They go on to say, “according to the survey, approximately two in 10 (18.3%) apprehensions now lead to some sort of violence…” There also appears to be an increase in the number of shoplifting cases related to the opioid crisis. When stores incorporate retail theft prevention steps to stop shoplifting the associated criminal activity also dries up.
     As seen in the case I referenced at the beginning of the article there are numerous areas that should be reviewed in a safety and security plan. Exterior lighting of the building and parking lots should be a top priority. Cash handling procedures should be reviewed. How are cash drops handled and are bank deposits regularly made? Guidelines need to be established for the maximum amount of funds held in a store and in cash registers. Associates should be limited in how much money they have access to. These suggestions only scratch the surface and should be part of a comprehensive security plan.
     Loss Prevention Systems Inc. can help you with a retail theft prevention program starting with Checkpoint Systems to stop shoplifting. Remove that criminal element and you will take a leap in the right direction of eliminating other crime in your area. As the bad guys begin to move out your environment will begin to become safer for your customers and employees. THAT will also help to increase your sales and improve your profit line.
Retail theft prevention is important and we can help you with it. Call 1.866.914.2567 and let’s talk.

Retail theft prevention should be part of a larger store security and safety strategy for your business. Stores that fail to take appropriate actions to prevent criminal activity from taking place put more than the store’s property, money and merchandise at risk. Owners and managers that fail to properly manage risk factors also endanger their employees and customers. In an article in Loss Prevention Media by Garrett Seivold, “A Security Lawsuit Is a Legal Landmine”, the author makes some excellent points regarding retail safety. Mr. Seivold references a convenience store robbery which had taken place in Rochester, New York. During the robbery, a Security Guard was shot in the face and suffers severe injuries today because of the shooting. The lawsuit included several complaints that led the jury to find the parent company of the convenience store responsible. The writer mentions the following factors which contributed to the jury decision:

In the ten years before the incident six shootings and 126 robberies had taken place at this store and others in the area

Money was not regularly transferred to a bank

Store employees had access to the safe rather than the use of a drop box accessible only to armed security personnel

“The parking lot was too dark.

”The defendant responded to these points but according to the article, in the end the jury awarded approximately 1.2 million dollars to the plaintiff. The lesson to store owners is that you have to show you are taking active measures to protect your staff and your customers. One way to do this is to take steps to stop shoplifting with electronice article surveillance (EAS) systems. 

I know there are some of you who are wondering how you increase safety and security in a store with the installation of EAS systems. Other readers may not even know what the systems are and so I will briefly explain it before I move on. EAS systems are retail anti-theft devices that stop shoplifting through deterrence and theft detection. Systems are comprised of towers, tags and detachment tools or deactivation pads. The towers are placed near the exits of a building and can detect security tags on merchandise. Regardless of whether tagged merchandise is in the open or concealed the towers can pick up the radio frequency waves sent out from the tags. When a security tag is within a certain distance of the tower an alarm is activated and employees respond. Trained responders check receipts and manage a situation which usually results in a would-be shoplifter returning products or purchasing the items. The detachment tools and deactivation pads are the parts of EAS systems that remove hard tags or “turn off” soft electronic article surveillance tags at the points of sale. This prevents a legitimate customer from inadvertently causing a false alarm at the towers.

I want to get back to the part where efforts to stop shoplifting are relevant to maintaining a safe and secure retail business. In stores where shoplifting is rampant it is not unusual to find other criminal activity taking place also. For example in the 2013 National Retail Federation’s Organized Retail Crime Survey they report on page 12, “…more companies this year report that the level of violence has grown in the past three years, both on the intimidation of sales associates and those who attempt to apprehend boosters.” They go on to say, “according to the survey, approximately two in 10 (18.3%) apprehensions now lead to some sort of violence…” There also appears to be an increase in the number of shoplifting cases related to the opioid crisis. When stores incorporate retail theft prevention steps to stop shoplifting the associated criminal activity also dries up.

As seen in the case I referenced at the beginning of the article there are numerous areas that should be reviewed in a safety and security plan. Exterior lighting of the building and parking lots should be a top priority. Cash handling procedures should be reviewed. How are cash drops handled and are bank deposits regularly made? Guidelines need to be established for the maximum amount of funds held in a store and in cash registers. Associates should be limited in how much money they have access to. These suggestions only scratch the surface and should be part of a comprehensive security plan.

Loss Prevention Systems Inc. can help you with a retail theft prevention program starting with EAS systems to stop shoplifting. Remove that criminal element and you will take a leap in the right direction of eliminating other crime in your area. As the bad guys begin to move out your environment will begin to become safer for your customers and employees. THAT will also help to increase your sales and improve your profit line.

 

Retail theft prevention is important and we can help you with it. Call 1.866.914.2567 and let’s talk.

 

 

DON’T LET THIEVES FLY AWAY WITH YOUR DRONES

 

DON’T LET THIEVES FLY AWAY WITH YOUR DRONES – USE AN ALPHA SPIDER WRAP
The drone business is set to be a multi-billion dollar a year industry and this shopping season should see sales take-off like never before. As with any hot new and exciting product, you have to Prevent Shoplifting if you want to keep yourself profitable. Whether you plan to stock the very best high-end camera platforms, or some inexpensive toys, these products are guaranteed to be a hit this year and can really add a significant amount to your bottom line. So, let’s talk strategy, shall we?
Last year around the holidays, my store purchased tons of drones. Small ones, big ones, cheap ones and expensive ones. They were an absolute hit and we sold them hand over fist. We also lost quite a bit to both internal and external theft. This was our first year really buying into the category, and we really dropped the ball in securing them. This year, we bought a few hundred Alpha Spider Wraps to get us through the season. Here’s why we made that decision this year and why you should consider it as well. 
With the drone category, you really have to give your customer’s access to the product. The open-sell concept is what really drives the business in this category. You can’t have the product behind a case, or a have just a display box on the shelf. You have to let the customer see the product, hold it in their hands, and yes, even let them play with it. (I set up a little indoor area for customers to play with some of the more popular ones. Great way to blow out of them). What I didn’t do was use an Alpha Spider Wrap in order to Prevent Shoplifting. 
Within the first week that we set our displays out, we had lost two. In another week, I had lost 10. By the time Black Friday rolled around, I was down nearly 25 units. I stationed an employee at the display center, but you know how it is during those busy days. There’s just no way that you can keep up with everyone. All told, I lost about 100 units last year. You can bet that my stores are not going to lose that much again this year. I’ve got my retail utility belt on and I’m primed and ready to Prevent Shoplifting. 
If you’re thinking about adding some cool new drones to your store’s holiday assortment this year, you’d be remiss if you didn’t at least consider the Alpha Spider Wrap. While I never expect any singular product to completely Prevent Shoplifting, I fully expect to see between 50-60% less theft than last year. Go ahead, give them a try. 
 
For more information about Alpha Tech contact us or call 1.866.914.2567.

The drone business is set to be a multi-billion dollar a year industry. As with any hot and exciting product, you have to Prevent Shoplifting if you want to keep yourself profitable. Whether you plan to stock the very best high-end camera platforms, or some inexpensive toys, these products are guaranteed to be a hit this year and can really add a significant amount to your bottom line. So, let’s talk strategy, shall we?

 Last year around the holidays, my store purchased tons of drones. Small ones, big ones, cheap ones and expensive ones. They were an absolute hit and we sold them hand over fist. We also lost quite a bit to both internal and external theft. This was our first year really buying into the category, and we really dropped the ball in securing them. This year, we bought a few hundred wrap tags  to get us through the season. Here’s why we made that decision this year and why you should consider it as well. 

 With the drone category, you really have to give your customer’s access to the product. The open-sell concept is what really drives the business in this category. You can’t have the product behind a case, or a have just a display box on the shelf. You have to let the customer see the product, hold it in their hands, and yes, even let them play with it. (I set up a little indoor area for customers to play with some of the more popular ones. Great way to blow out of them). What I didn’t do was use an wrap tag in order to Prevent Shoplifting

 Within the first week that we set our displays out, we had lost two. In another week, I had lost 10. By the time Black Friday rolled around, I was down nearly 25 units. I stationed an employee at the display center, but you know how it is during those busy days. There’s just no way that you can keep up with everyone. All told, I lost about 100 units last year. You can bet that my stores are not going to lose that much again this year. I’ve got my retail utility belt on and I’m primed and ready to Prevent Shoplifting. 

 If you’re thinking about adding some cool new drones to your store’s holiday assortment this year, you’d be remiss if you didn’t at least consider the retail anti-theft devices. While I never expect any singular product to completely Prevent Shoplifting, I fully expect to see between 50-60% less theft than last year. Go ahead, give them a try. 

 
For more information about retail anti-theft devices, contact us or call 1.866.914.2567.

 

Alpha spider wraps

An Alpha Bug Tag Deters Display Theft

Prevent Shoplifting-3                                                                                                 WC Blog 492
Alpha Bug Tag-5
Retail Anti-Theft Devices-4


An Alpha Bug Tag Deters Display Theft

     How do you prevent shoplifting of your computer tablet, computer or laptop displays? I work in a store that sells all of the above and other merchandise as well. Our displays are secured with retail anti-theft devices but despite the security we are using we have had at least one theft of a high priced computer tablet that I am aware of. The display was attached to an alarmed wire that is connected to the tablets and computers but in the situation I am addressing the thief was not concerned with the system we are using. I wondered what other steps the company could take to prevent another such incident. The first thing that came to me was that the company could invest in an Alpha Bug Tag for each unit. 

     The Alpha Bug Tag is a retail anti-theft device that uses electronic article surveillance to deter and prevent shoplifting (and the theft of mobile devices used in retail and the medical field too). The tag attaches directly to the unit to be protected and should someone walk towards a doorway that has EAS towers while holding a protected item alarms sound and warning lights flash. The tag also has a tamper alarm that sounds when a criminal tries to pry a device off of a display or mobile device. The 3 Alarm version of the tag also has a self-alarm that is activated if a shoplifter exits the store with a device and chooses to ignore the EAS tower alarm. The third alarm capability means that the shoplifter can no longer melt into a crowd of people and become anonymous; everyone around them will know they have stolen items. While you shouldn’t chase a thief you can act on information provided by bystanders who will give you get away vehicle and license plate information.

     At our store the bad guy who stole our tablet display came into the building, looked around and knelt down by the tablet displays. When no one was in the area he grabbed the display, jerked it from the alarm wire and mounts and ran out the door. The only alarm that was heard was at the display and our suspect was gone. Had a 3 Alarm Alpha Bug Tag been used to supplement the anti-theft unit the tablet was mounted on the tag would have set off the EAS towers AND the Tag would have sounded an alarm while the suspect was running in the parking lot. The combination might have been enough to prevent shoplifting since the suspect may have dropped the merchandise when he realized the alarm was going with him. While a police report was filed and the District Loss Prevention Manager was notified of the incident to the best of my knowledge the suspect has never been captured.

      Looking for an alternative to using dual retail anti-theft devices to protect your displays? There is now an Alpha Bug Tag 2 Snare that can be used in with the Bug Tag 2 units. The snare allows the tag to be secured to a shelf and provides the same capability of traditional retail anti-theft fixtures permitting patrons to pick up and handle display products. The Tag retains the anti-tampering features and if one of the cables is cut an alarm is activated and employees are alerted to a theft taking place at the display.

     Displays in your store require as much attention of not more attention than the brand new merchandise. Shoplifters get an active display unit in their grasp and may be more inclined to try to get away with it because they are holding it. It’s sort of like a new car. It’s one thing to look at it shiny and new on the salesfloor but once you get in it and hold the wheel in your hand it becomes more difficult to resist. Give criminals a reason to resist the temptation to steal your displays. Use an Alpha Bug Tag on all of the items you display whether it is on a traditional display or using the tag and Snare combination.
Need information on Alpha Bug Tag? Contact us or call 1.866.914.2567 now.
     

How do you prevent shoplifting of your computer tablet, computer or laptop displays? I work in a store that sells all of the above and other merchandise as well. Our displays are secured with retail anti-theft devices but despite the security we are using we have had at least one theft of a high priced computer tablet that I am aware of. The display was attached to an alarmed wire that is connected to the tablets and computers but in the situation I am addressing the thief was not concerned with the system we are using. I wondered what other steps the company could take to prevent another such incident. The first thing that came to me was that the company could invest in an Alpha Bug Tag for each unit. 
     

The Alpha Bug Tag is a retail anti-theft device that uses electronic article surveillance to deter and prevent shoplifting (and the theft of mobile devices used in retail and the medical field too). The tag attaches directly to the unit to be protected and should someone walk towards a doorway that has EAS towers while holding a protected item alarms sound and warning lights flash. The tag also has a tamper alarm that sounds when a criminal tries to pry a device off of a display or mobile device. The 3 Alarm version of the tag also has a self-alarm that is activated if a shoplifter exits the store with a device and chooses to ignore the EAS tower alarm. The third alarm capability means that the shoplifter can no longer melt into a crowd of people and become anonymous; everyone around them will know they have stolen items. While you shouldn’t chase a thief you can act on information provided by bystanders who will give you get away vehicle and license plate information.
     

At our store the bad guy who stole our tablet display came into the building, looked around and knelt down by the tablet displays. When no one was in the area he grabbed the display, jerked it from the alarm wire and mounts and ran out the door. The only alarm that was heard was at the display and our suspect was gone. Had a 3 Alarm Alpha Bug Tag been used to supplement the anti-theft unit the tablet was mounted on the tag would have set off the EAS towers AND the Tag would have sounded an alarm while the suspect was running in the parking lot. The combination might have been enough to prevent shoplifting since the suspect may have dropped the merchandise when he realized the alarm was going with him. While a police report was filed and the District Loss Prevention Manager was notified of the incident to the best of my knowledge the suspect has never been captured.
     

Looking for an alternative to using dual retail anti-theft devices to protect your displays? There is now an Alpha Bug Tag 2 Snare that can be used in with the Bug Tag 2 units. The snare allows the tag to be secured to a shelf and provides the same capability of traditional retail anti-theft fixtures permitting patrons to pick up and handle display products. The Tag retains the anti-tampering features and if one of the cables is cut an alarm is activated and employees are alerted to a theft taking place at the display.
     

Displays in your store require as much attention of not more attention than the brand new merchandise. Shoplifters get an active display unit in their grasp and may be more inclined to try to get away with it because they are holding it. It’s sort of like a new car. It’s one thing to look at it shiny and new on the salesfloor but once you get in it and hold the wheel in your hand it becomes more difficult to resist. Give criminals a reason to resist the temptation to steal your displays. Use an Alpha Bug Tag on all of the items you display whether it is on a traditional display or using the tag and Snare combination.

 

Need information on Alpha Bug Tag? Contact us or call 1.866.914.2567 now.     

 

A Leather Coat Looks Good When It’s Protected With An Alpha Cable Lock

Retail Anti-Theft Devices-3                                                                                        WC Blog 449
Alpha Cable Lock-4
Prevent Shoplifting-3


A Leather Coat Looks Good When It’s Protected With An Alpha Cable Lock

     When I was a Loss Prevention Officer many years ago for a department store we carried a lot of high ticket merchandise, clothing, china, shoes, even candy. We were using retail anti-theft devices sparingly and only on some of our clothing. Those were mainly hard tags designed to prevent shoplifting through deterrence and alarm activations when would-be thieves would try to sneak tagged items out of the store. There was hesitation to use the tags on items made of silk or leather out of concern for the material. This made it difficult for my Loss Prevention Manager and me to protect special shipments of leather coats we would get from time to time. The store manager wanted them displayed but did not want to risk “damaging” leather with a hole from the pin that clipped the tag to the jacket. At the same time he also wanted people to try on coats to see if they liked them and to encourage sales. Talk about a task! That didn’t leave many options so my boss had a special fixture ordered that consisted of wire strands that looped into an alarm box on the fixture. If someone pulled a coat off and tried to run with it the idea was that the fixture alarm would sound. That was great as long as we regularly checked the 9 volt batteries to be sure they weren’t dying on us. It also required a sales associate to unlock the fixture, turn off the alarm and get a jacket off for a customer to try on. It was a barrel of laughs when two or more people wanted to try on coats. Try monitoring that! Oh, and the alarm was off while the coats were being tried on. Granted we did not have many alternatives back then but today the Alpha Cable Lock would be a super choice to use on leather coats.

      An Alpha Cable Lock comes in several sizes a retailer can choose from to prevent shoplifting. There are small sizes that are outstanding to use on purses, wallets, shoes, backpacks, etc. Larger sizes are available to be used on bicycles, infant strollers, and yes, leather coats. The locks have a built in LED light that flashes and let’s bad guys know the merchandise is protected and that deters theft. The locks also have a tamper alarm that sounds if the retail anti-theft device is tampered with in the store and workers can respond and find out what the commotion is about. You can believe me when I tell you it is a commotion when that alarm sounds! These locks also have electronic article surveillance (EAS) technology in them that sets off EAS towers set up at a store entrance and exit. Should a criminal decide they want to attempt to walk out with any merchandise protected with a lock the tower alarm would be set off. As with the tamper alarm employees will be alerted by the sound and respond to the door to stop a theft.

     You may be wondering in our situation why wasn’t an associate required to allow just one customer at a time to try on a leather coat and then re-arm the fixture? Couldn’t the other customers wait until it was their turn? We did want the fixtures to be re-armed but the reality was and is in any store, when there is more than just the one customer and you are trying to do your best to help you don’t always think things through. Could more employees have helped? Anyone who has worked in retail knows there are moments when there aren’t enough people to cover every place they are needed. Sometimes we feel like we are putting out one fire and the next one pops up. The beauty of the Alpha Cable Lock is that is removes the requirement for an employee to stand by while a customer tries on an item. The cable allows enough room for freedom of movement to try on a coat or jacket while providing optimal security should someone attempt to sneak out of the store with  merchandise that has one of these retail anti-theft devices on.

     Did we lose any leather coats? Yes unfortunately even with the “alarm” fixture we didn’t have 100% procedure compliance by all of our associates. Of course that never looks good at inventory time. Make sure you give your customers access to merchandise while you prevent shoplifting and guard your goods with EAS security. Use Alpha Cable Locks and Let your employees focus their attention on the customers that truly need assistance. See what Alpha Security can do for your bottom line.
Get more information on Alpha Cable Lock, contact us or call 1.866.914.2567 today.

When I was a Loss Prevention Officer many years ago for a department store we carried a lot of high ticket merchandise, clothing, china, shoes, even candy. We were using retail anti-theft devices sparingly and only on some of our clothing. Those were mainly hard tags designed to prevent shoplifting through deterrence and alarm activations when would-be thieves would try to sneak tagged items out of the store. There was hesitation to use the tags on items made of silk or leather out of concern for the material. This made it difficult for my Loss Prevention Manager and me to protect special shipments of leather coats we would get from time to time. The store manager wanted them displayed but did not want to risk “damaging” leather with a hole from the pin that clipped the tag to the jacket. At the same time he also wanted people to try on coats to see if they liked them and to encourage sales. Talk about a task! That didn’t leave many options so my boss had a special fixture ordered that consisted of wire strands that looped into an alarm box on the fixture. If someone pulled a coat off and tried to run with it the idea was that the fixture alarm would sound. That was great as long as we regularly checked the 9 volt batteries to be sure they weren’t dying on us. It also required a sales associate to unlock the fixture, turn off the alarm and get a jacket off for a customer to try on. It was a barrel of laughs when two or more people wanted to try on coats. Try monitoring that! Oh, and the alarm was off while the coats were being tried on. Granted we did not have many alternatives back then but today the Alpha Cable Lock would be a super choice to use on leather coats.
     

An Alpha Cable Lock comes in several sizes a retailer can choose from to prevent shoplifting. There are small sizes that are outstanding to use on purses, wallets, shoes, backpacks, etc. Larger sizes are available to be used on bicycles, infant strollers, and yes, leather coats. The locks have a built in LED light that flashes and let’s bad guys know the merchandise is protected and that deters theft. The locks also have a tamper alarm that sounds if the retail anti-theft device is tampered with in the store and workers can respond and find out what the commotion is about. You can believe me when I tell you it is a commotion when that alarm sounds! These locks also have electronic article surveillance (EAS) technology in them that sets off EAS towers set up at a store entrance and exit. Should a criminal decide they want to attempt to walk out with any merchandise protected with a lock the tower alarm would be set off. As with the tamper alarm employees will be alerted by the sound and respond to the door to stop a theft.
     

You may be wondering in our situation why wasn’t an associate required to allow just one customer at a time to try on a leather coat and then re-arm the fixture? Couldn’t the other customers wait until it was their turn? We did want the fixtures to be re-armed but the reality was and is in any store, when there is more than just the one customer and you are trying to do your best to help you don’t always think things through. Could more employees have helped? Anyone who has worked in retail knows there are moments when there aren’t enough people to cover every place they are needed. Sometimes we feel like we are putting out one fire and the next one pops up. The beauty of the Alpha Cable Lock is that is removes the requirement for an employee to stand by while a customer tries on an item. The cable allows enough room for freedom of movement to try on a coat or jacket while providing optimal security should someone attempt to sneak out of the store with  merchandise that has one of these retail anti-theft devices on.
     

Did we lose any leather coats? Yes unfortunately even with the “alarm” fixture we didn’t have 100% procedure compliance by all of our associates. Of course that never looks good at inventory time. Make sure you give your customers access to merchandise while you prevent shoplifting and guard your goods with EAS security. Use Alpha Cable Locks and Let your employees focus their attention on the customers that truly need assistance. See what Alpha Security can do for your bottom line.

 

Get more information on Alpha Cable Lock, contact us or call 1.866.914.2567 today.

 

Knowledge Of Anti-Theft Devices Can Help Others Prevent Shoplifting; Your Management Knowledge Can Help Others Improve Their Future Part 2

 

Prevent Shoplifting -4                                                                                                              WC Blog 426
Retail anti-theft devices-3
Knowledge Of Anti-Theft Devices Can Help Others Prevent Shoplifting; Your Management Knowledge Can Help Others Improve Their Future Part 2
     In part 1 I discussed the fact that most of us think of how we will benefit when opportunity knocks and we take advantage of it. We weigh the pros and cons of that opportunity and choose whether to accept it or not. How will it affect us? Will it open a new job for us, perhaps a promotion or could it lead to a new leadership role? There are so many things that happen when opportunity presents itself. I gave an example of how an application I put in for a Loss Prevention Associate job turned into an offer to be the Loss Prevention Manager for the same store. Sometimes we are presented with an opportunity but when we consider all factors we decide not to accept it. A number of years ago I was looking for employment and based on my knowledge of how to prevent shoplifting, how to use retail anti-theft devices and investigate internal theft a part-time job was offered as a Loss Prevention Associate. The possibility it could lead to a full-time position was tempting but there were other circumstances that caused me to turn it down. Retail managers can help young people learn the skills and recognize opportunities that may help them be successful as they grow older.
     Since I have already mentioned it I do want to briefly discuss what it means to prevent shoplifting so it will make more sense in how I was presented my opportunity in career advancement. To prevent shoplifting in a retail store it takes at least a minimum of using retail anti-theft devices and customer service. The customer service gives potential thieves more attention than they want. Greeting people as they walk into the store, making eye contact and offering superior service takes away the opportunity for a shoplifter to steal. It also requires a strong customer service culture to respond to electronic article surveillance systems when security tagged merchandise activates alarm towers at the front doors of a store. A timely response to an alarm going off gives stores a chance to conduct receipt checks and recover merchandise a thief is trying to steal. While it is desirable to have some type of security or Loss Prevention Staff in place it isn’t necessarily required, especially for stores that may not have a budget to afford it. A trained store team can deter a significant amount of theft. Having experience and demonstrated understanding of the role of Loss Prevention in a store’s profitability helped me when opportunity knocked.
     You managers have the ability to help others more than you may think. How you lead your employees influences how they will lead others one day. The old saying, “Actions speak louder than words” comes to mind. Have you told people you have an open door policy but you keep it closed all of the time? When you give a corrective action, especially to a younger worker do you take time to explain the “whys” for that action? You do a disservice to someone if you write them up for being tardy too often and don’t follow it up with a conversation about how those actions impact their fellow employees. Perhaps you have a policy that prohibits cell phones on the salesfloor yet you find one of your younger employees texting while working, do they understand how that phone interferes with customer service? I recall when I was a new Loss Prevention Manager and blew up at two members of my team. Though I had told them only one could be in the security office at a time, I caught both in there watching cameras. I chewed them out and told them why they couldn’t be in there at the same time but I may not have been clear enough when I first covered the policy with each of them. I thought about the incident later and tried to change my style but it is hard to undo what has already been done.
     On the flip side of the negatives, I also made a point of encouraging my L.P. staff to interview for other L.P. jobs even if they had no intention of leaving. I conducted mock interviews with them and taught them how to incorporate their knowledge of retail anti-theft devices and how to prevent shoplifting. I explained that each interview was an opportunity to get more experience at it and be better prepared for the future. Are you giving your employees opportunities? Are you stretching them to do more? Whether it is store operations or Loss Prevention you can make opportunities happen for others the question is, “Will you?”
For more information about retail anti-theft devices contact us or call 1.866.914.2567.
   

In part 1 I discussed the fact that most of us think of how we will benefit when opportunity knocks and we take advantage of it. We weigh the pros and cons of that opportunity and choose whether to accept it or not. How will it affect us? Will it open a new job for us, perhaps a promotion or could it lead to a new leadership role? There are so many things that happen when opportunity presents itself. I gave an example of how an application I put in for a Loss Prevention Associate job turned into an offer to be the Loss Prevention Manager for the same store. Sometimes we are presented with an opportunity but when we consider all factors we decide not to accept it. A number of years ago I was looking for employment and based on my knowledge of how to prevent shoplifting, how to use retail anti-theft devices and investigate internal theft a part-time job was offered as a Loss Prevention Associate. The possibility it could lead to a full-time position was tempting but there were other circumstances that caused me to turn it down. Retail managers can help young people learn the skills and recognize opportunities that may help them be successful as they grow older.

Since I have already mentioned it I do want to briefly discuss what it means to prevent shoplifting so it will make more sense in how I was presented my opportunity in career advancement. To prevent shoplifting in a retail store it takes at least a minimum of using retail anti-theft devices and customer service. The customer service gives potential thieves more attention than they want. Greeting people as they walk into the store, making eye contact and offering superior service takes away the opportunity for a shoplifter to steal. It also requires a strong customer service culture to respond to electronic article surveillance systems when security tagged merchandise activates alarm towers at the front doors of a store. A timely response to an alarm going off gives stores a chance to conduct receipt checks and recover merchandise a thief is trying to steal. While it is desirable to have some type of security or Loss Prevention Staff in place it isn’t necessarily required, especially for stores that may not have a budget to afford it. A trained store team can deter a significant amount of theft. Having experience and demonstrated understanding of the role of Loss Prevention in a store’s profitability helped me when opportunity knocked.

You managers have the ability to help others more than you may think. How you lead your employees influences how they will lead others one day. The old saying, “Actions speak louder than words” comes to mind. Have you told people you have an open door policy but you keep it closed all of the time? When you give a corrective action, especially to a younger worker do you take time to explain the “whys” for that action? You do a disservice to someone if you write them up for being tardy too often and don’t follow it up with a conversation about how those actions impact their fellow employees. Perhaps you have a policy that prohibits cell phones on the salesfloor yet you find one of your younger employees texting while working, do they understand how that phone interferes with customer service? I recall when I was a new Loss Prevention Manager and blew up at two members of my team. Though I had told them only one could be in the security office at a time, I caught both in there watching cameras. I chewed them out and told them why they couldn’t be in there at the same time but I may not have been clear enough when I first covered the policy with each of them. I thought about the incident later and tried to change my style but it is hard to undo what has already been done.

On the flip side of the negatives, I also made a point of encouraging my L.P. staff to interview for other L.P. jobs even if they had no intention of leaving. I conducted mock interviews with them and taught them how to incorporate their knowledge of retail anti-theft devices and how to prevent shoplifting. I explained that each interview was an opportunity to get more experience at it and be better prepared for the future. Are you giving your employees opportunities? Are you stretching them to do more? Whether it is store operations or Loss Prevention you can make opportunities happen for others the question is, “Will you?”

 

For more information about retail anti-theft devices, contact us or call 1.866.914.2567.
   

 

 

Knowledge Of Anti-Theft Devices Can Help Others Prevent Shoplifting; Your Management Knowledge Can Help Others Improve Their Future Part 1

     Opportunity knocks so they say and we want to think we are ready to answer that door and invite it in. When we hear the saying, “Opportunity Knocks” I wonder just how many of us think of it in terms of something that can benefit US if we accept it? I think back to my early years in Retail Loss Prevention. I was a Loss Prevention Associate for a department store and doing well in that role catching a lot of shoplifters and assisting in a few internal investigations. Opportunity for me knocked when a new big box retail store was coming to our area and was looking for Loss Prevention Associates. I applied only for the opportunity for a little better pay. I figured I had an advantage with my knowledge of retail anti-theft devices such as an Alpha ink tag and how to prevent shoplifting. I also had my U.S. Air Force Law Enforcement experience as a key part of my resume. Well, I was interviewed for the position and due to some unforeseen circumstances the person who was going to transfer for the L.P. Manager position changed his mind. Based on my interview, Loss Prevention experience and college degree I was offered the Loss Prevention Manager position. I say I was blessed with the opportunity and when it was presented I accepted.  While I use this example of an opportunity that was presented to me, I also like to look for opportunities when I can give to others. It may be my knowledge of retail anti-theft devices or my years of experience as a manager. I want to help other retail managers understand that there are times when they can be the agent of presenting opportunities to others.
     Before I do that I do want to be sure to clarify what I mean by retail anti-theft devices like the Alpha ink tag. As the name implies retail anti-theft devices are tools used by retailers to deter and prevent shoplifters from stealing merchandise. The types of devices I am specifically referring to utilize radio frequency technology that passes a radio wave between a tag and an electronic article surveillance tower. If a tagged item is carried too close to a tower alarms are set off and employees are alerted that someone is approached the doors with unpaid product. Some devices use an additional security feature to deter theft. The Alpha ink tag is one such device incorporating the radio frequency technology AND ink. If a shoplifter attempts to force an ink tag off of an item it will spread the ink and stain the merchandise rendering it useless to the criminal. This will prevent shoplifting since bad guys tend to leave protected merchandise alone not wanting to chance being noticed or caught when attempting to steal.
     As I was saying I would like to suggest that instead of looking for opportunities that will benefit ourselves what if we as managers made opportunities knock for others? Let me give an example from my own experiences. I work part-time as a sales associate for an office supply store. I use my knowledge of Loss Prevention and shortage prevention to make suggestions to the store manager that I think would enhance security or drive profitable sales. .  I have made suggestions that could help prevent shoplifting such as adding additional security measures to some items.  I have made suggestions to change forms that would make researching out of stocks more efficient. The suggestions might not be very beneficial to me but for my manager they could be extremely beneficial in terms of efficiency.
     I also had a conversation with a young co-worker recently. He was hired in a temporary seasonal position and started to tell me about how he was not sure he would be hired back when the opportunity arose. I asked if he had been given any feedback regarding his performance and he said he had. I used this time to give him some unsolicited suggestions for future jobs he might hold. I let him know that the suggestions were based on my experiences as a manager. Whether he chooses to use the feedback or not is his prerogative but he has been provided an opportunity that can aid him in future success if he is open to it.
     In part 2 of this article I will give some additional suggestions for how you as a manager or store owner can be the instigator of opportunity for someone else. It may be as simple as suggesting the use of an Alpha ink tag to a clothing store owner to improve shortage or giving feedback to a young employee.
Get more information on retail anti-theft devices, contact us or call 1.866.914.2567 today

Opportunity knocks so they say and we want to think we are ready to answer that door and invite it in. When we hear the saying, “Opportunity Knocks” I wonder just how many of us think of it in terms of something that can benefit US if we accept it? I think back to my early years in Retail Loss Prevention. I was a Loss Prevention Associate for a department store and doing well in that role catching a lot of shoplifters and assisting in a few internal investigations. Opportunity for me knocked when a new big box retail store was coming to our area and was looking for Loss Prevention Associates. I applied only for the opportunity for a little better pay. I figured I had an advantage with my knowledge of retail anti-theft devices such as an Alpha ink tag and how to prevent shoplifting. I also had my U.S. Air Force Law Enforcement experience as a key part of my resume. Well, I was interviewed for the position and due to some unforeseen circumstances the person who was going to transfer for the L.P. Manager position changed his mind. Based on my interview, Loss Prevention experience and college degree I was offered the Loss Prevention Manager position. I say I was blessed with the opportunity and when it was presented I accepted.  While I use this example of an opportunity that was presented to me, I also like to look for opportunities when I can give to others. It may be my knowledge of retail anti-theft devices or my years of experience as a manager. I want to help other retail managers understand that there are times when they can be the agent of presenting opportunities to others.

Before I do that I do want to be sure to clarify what I mean by retail anti-theft devices like the Alpha ink tag. As the name implies retail anti-theft devices are tools used by retailers to deter and prevent shoplifters from stealing merchandise. The types of devices I am specifically referring to utilize radio frequency technology that passes a radio wave between a tag and an electronic article surveillance tower. If a tagged item is carried too close to a tower, alarms are set off and employees are alerted that someone approached the doors with unpaid product. Some devices use an additional security feature to deter theft. The Alpha ink tag is one such device incorporating the radio frequency technology AND ink. If a shoplifter attempts to force an ink tag off of an item it will spread the ink and stain the merchandise rendering it useless to the criminal. This will prevent shoplifting since bad guys tend to leave protected merchandise alone not wanting to chance being noticed or caught when attempting to steal.

As I was saying I would like to suggest that instead of looking for opportunities that will benefit ourselves what if we as managers made opportunities knock for others? Let me give an example from my own experiences. I work part-time as a sales associate for an office supply store. I use my knowledge of Loss Prevention and shortage prevention to make suggestions to the store manager that I think would enhance security or drive profitable sales. I have made suggestions that could help prevent shoplifting such as adding additional security measures to some items.  I have made suggestions to change forms that would make researching out of stocks more efficient. The suggestions might not be very beneficial to me but for my manager they could be extremely beneficial in terms of efficiency.

I also had a conversation with a young co-worker recently. He was hired in a temporary seasonal position and started to tell me about how he was not sure he would be hired back when the opportunity arose. I asked if he had been given any feedback regarding his performance and he said he had. I used this time to give him some unsolicited suggestions for future jobs he might hold. I let him know that the suggestions were based on my experiences as a manager. Whether he chooses to use the feedback or not is his prerogative but he has been provided an opportunity that can aid him in future success if he is open to it.

In part 2 of this article I will give some additional suggestions for how you as a manager or store owner can be the instigator of opportunity for someone else. It may be as simple as suggesting the use of an Alpha ink tag to a clothing store owner to improve shortage or giving feedback to a young employee.

 

Get more information on retail anti-theft devices, contact us or call 1.866.914.2567 today

 

 

 

ALPHA BUG TAG PUTS ALL EYES ON SHOPLIFTERS AFTER BOOSTING ELECTRONICS IN THEIR PANTS!

ALPHA BUG TAG PUTS ALL EYES ON SHOPLIFTERS AFTER BOOSTING ELECTRONICS IN THEIR PANTS!
Alpha Bug Tag- 3                                                                     ML Blog 18
Prevent Shoplifting-3
      
       In Loss Prevention, you watch hours upon hours of CCTV, waiting for that one shoplifter to boost your products. You truly never know what situations will arise: You never know exactly who is going to steal or under what circumstances. Even with theft being a serious crime, you run across shoplifters that do some downright humorous things. Some tactics will never make sense, but you just have to laugh it off and keep being a dedicated professional. But even the most dedicated loss prevention people can’t be in the store at all times. For the moments you can’t be there to watch people, you can use the best shoplifter proof protection devices to prevent shoplifting from these situations that may arise! We often use hard tags or ink tags for clothing items, but what can be done for other products we sell? A very common misconception is there is no protection devices to fit properly, so management throws their hands up to the problem. Retailers often neglect these products due to it being a boxed product versus clothing item.  The Alpha Bug Tag is the best option for these difficult merchandise protection situations!
       I was watching one of our high theft departments and noticed 2 subjects walk right into my camera range. I knew right away according to their behavior that they were going to steal. They started looking around suspiciously, while keeping their eye on the prize. They saw 15 boxes of high dollar electronics speaker that are priced at $79.99 a piece. The size of box is small, with a high price ready for them to resell! They feel like it’s a win, win… while not realizing I am watching every move they make on CCTV. They grab the electronic speaker’s and quickly go to a corner in the store. It seems they did not see that the merchandise is tagged with an Alpha Bug Tag to prevent shoplifting. Or for some reason they don’t feel it will alarm at the door. They looked around, and started stuffing all 15 boxes into their pants. Not in any pockets though, but straight into their pants! The speakers are pretty heavy so I figured most of them would fall out as they were walking… but it didn’t. They started wobbling around the store, oddly enough making sure no one saw them. The wobbling by itself should have made them worried about getting attention from the sales staff, but again it didn’t! After they finally felt comfortable (well as comfortable as you can be with 15 boxes in your pants), they went for the exit. The alarm went off right as the subjects exited thanks to the Alpha Bug Tag. All eyes now on them from everyone in the store. Since they did exit the store, I ran out there and apprehended both subjects and brought them back to my Loss Prevention office to process them. I asked for all of the speakers back, and they started pulling them out one by one. Come to find out, they had their underwear duct taped to their legs in order to hold the speakers!! First time ever seeing this! This was definitely a strange situation, but I managed to prevent a lot of money from going out the door. My store team was so excited for the big bust, but laughed when I had to explain where the speakers were and what happened! 
       Shoplifters never cease to amaze me. In the end, my store was thankful for utilizing the Alpha Bug Tag. What if I was not watching these subjects? These subjects could have got away with a lot of merchandise. The associates need an alarm to go off, incase no one noticed the subjects stealing. It is important to utilize them to prevent shoplifting at all times!
Alpha Bug Tag is important and we can help you with it. Call 1.866.914.2567 and let’s talk.

In Loss Prevention, you watch hours upon hours of CCTV, waiting for that one shoplifter to boost your products. You truly never know what situations will arise: You never know exactly who is going to steal or under what circumstances. Even with theft being a serious crime, you run across shoplifters that do some downright humorous things. Some tactics will never make sense, but you just have to laugh it off and keep being a dedicated professional. But even the most dedicated loss prevention people can’t be in the store at all times. For the moments you can’t be there to watch people, you can use the best shoplifter proof protection devices to prevent shoplifting from these situations that may arise! We often use hard tags or ink tags for clothing items, but what can be done for other products we sell? A very common misconception is there is no protection devices to fit properly, so management throws their hands up to the problem. Retailers often neglect these products due to it being a boxed product versus clothing item.  The Alpha Bug Tag is the best option for these difficult merchandise protection situations!
       

I was watching one of our high theft departments and noticed 2 subjects walk right into my camera range. I knew right away according to their behavior that they were going to steal. They started looking around suspiciously, while keeping their eye on the prize. They saw 15 boxes of high dollar electronics speaker that are priced at $79.99 a piece. The size of box is small, with a high price ready for them to resell! They feel like it’s a win, win… while not realizing I am watching every move they make on CCTV. They grab the electronic speaker’s and quickly go to a corner in the store. It seems they did not see that the merchandise is tagged with an Alpha Bug Tag to prevent shoplifting. Or for some reason they don’t feel it will alarm at the door. They looked around, and started stuffing all 15 boxes into their pants. Not in any pockets though, but straight into their pants! The speakers are pretty heavy so I figured most of them would fall out as they were walking… but it didn’t. They started wobbling around the store, oddly enough making sure no one saw them. The wobbling by itself should have made them worried about getting attention from the sales staff, but again it didn’t! After they finally felt comfortable (well as comfortable as you can be with 15 boxes in your pants), they went for the exit. The alarm went off right as the subjects exited thanks to the Alpha Bug Tag. All eyes now on them from everyone in the store. Since they did exit the store, I ran out there and apprehended both subjects and brought them back to my Loss Prevention office to process them. I asked for all of the speakers back, and they started pulling them out one by one. Come to find out, they had their underwear duct taped to their legs in order to hold the speakers!! First time ever seeing this! This was definitely a strange situation, but I managed to prevent a lot of money from going out the door. My store team was so excited for the big bust, but laughed when I had to explain where the speakers were and what happened! 
       

Shoplifters never cease to amaze me. In the end, my store was thankful for utilizing the Alpha Bug Tag. What if I was not watching these subjects? These subjects could have got away with a lot of merchandise. The associates need an alarm to go off, incase no one noticed the subjects stealing. It is important to utilize them to prevent shoplifting at all times!

 

Alpha Bug Tag is important and we can help you with it. Call 1.866.914.2567 and let’s talk.

 

Hit One Out Of The Park; Prevent Shoplifting Of Baseball Bats By Protecting Them With An O Tag

 

Retail Anti-Theft Device -3                                                                                                     WC Blog 399
Prevent Shoplifting – 4
O Tag – 5
Hit One Out Of The Park; Prevent Shoplifting Of Baseball Bats By Protecting Them With An O Tag 
     As per my usual routine I was browsing the internet today to see what criminals are up to these days. My goal was to see if there was something new and hot for thieves. From my own experience as a Loss Prevention Manager I already know that sporting goods are always a popular item for criminals. They are hard to trace, can be easily traded for drugs or sold on the internet. I have had problems with shoplifters swapping out golf clubs in boxed sets, ticket switching baseball gloves, stealing bikes and I knew that baseball bats could be a potential problem but I dealt with one case of it. A shoplifter put one down the front of his pants and tried to walk out of the store (hobble out was more like it). At the time I did not have many options to prevent shoplifting of baseball bats other than lock them up which was not an option at all. Electronic article surveillance soft tags were the only retail anti-theft devices we had to use.  Well apparently there is a lot more bat theft that goes on than I knew after my search of the internet. Here are a few examples:
From abc30  Feb. 7, 2015 – Clovis police were looking for two grand theft suspects who had stolen about $1400 worth of baseball bats from a sporting goods store.
From NJ .com, Apr., 6, 2015 – A couple was charged with stealing nearly $3,000 worth of high-end baseball bats from a sporting goods store in Mount Laurel, N.J.
My Coast Now reported on May 5, 2017 that thieves broke into a Nanaimo, British Columbia store and stole at least 6 rare bats and 3 Louisville Slugger bats in addition to 12 pair of football receiver gloves. http://www.mycoastnow.com/30809/unique-baseball-bats-stolen/ 
AlbuquerqueJournal reported on April 24, 2015, that a man stole 2 baseball bats worth $300 each from a sporting goods and batting cage store.
While there is more theft than I thought there is also another device to prevent shoplifting and that is the O Tag from Alpha Security.
     The O Tag is a superior choice for protecting baseball bats because they are designed specifically to fit around the handle end of the bat shaft. Since it is designed and built by Alpha High Theft Solutions it has built in electronic article surveillance technology that works in conjunction with EAS towers from Checkpoint. The O Tag sends out radio frequency waves that can be detected by the towers when the tagged merchandise is carried to close to the doors where the towers are located. When the detection takes place a 95 decibel alarm sounds and warning lights in the towers flash. This alerts store associates to go to the doors, conduct a receipt check and recover merchandise that has not been paid for yet.
     While retail anti-theft devices on the baseball bats does prevent a theft, it is also effective in deterring one since the shoplifters often choose to avoid the risk of walking out with tagged products. Preventing a theft is great but deterring the would-be thief from even considering stealing from your store is better. The knowledge that a store tags ALL of their merchandise sends the shoplifters to other locations. No, we don’t want them to steal, ever, but if other store owners choose not to protect their goods with retail anti-theft devices that becomes their issue. If you are investing in it you will reap ALL of the benefits that result from your foresight.
     Use an O Tag on all of your baseball bats and you will improve your instock percentages and that in turn will result in increased sales and profits. Shrinkage, empty fixtures from theft and decreased profits all fit together. The converse is true also, use the O Tag, prevent shoplifting and watch profits rise.
The O Tag is important and we can help you with it. Call 1.866.914.2567 and let’s talk.
     
 

As per my usual routine I was browsing the internet today to see what criminals are up to these days. My goal was to see if there was something new and hot for thieves. From my own experience as a Loss Prevention Manager I already know that sporting goods are always a popular item for criminals. They are hard to trace, can be easily traded for drugs or sold on the internet. I have had problems with shoplifters swapping out golf clubs in boxed sets, ticket switching baseball gloves, stealing bikes and I knew that baseball bats could be a potential problem but I dealt with one case of it. A shoplifter put one down the front of his pants and tried to walk out of the store (hobble out was more like it). At the time I did not have many options to prevent shoplifting of baseball bats other than lock them up which was not an option at all. Electronic article surveillance soft tags were the only retail anti-theft devices we had to use.  Well apparently there is a lot more bat theft that goes on than I knew after my search of the internet. Here are a few examples:

From abc30  Feb. 7, 2015 – Clovis police were looking for two grand theft suspects who had stolen about $1400 worth of baseball bats from a sporting goods store.

From NJ .com, Apr., 6, 2015 – A couple was charged with stealing nearly $3,000 worth of high-end baseball bats from a sporting goods store in Mount Laurel, N.J.

My Coast Now reported on May 5, 2017 that thieves broke into a Nanaimo, British Columbia store and stole at least 6 rare bats and 3 Louisville Slugger bats in addition to 12 pair of football receiver gloves. http://www.mycoastnow.com/30809/unique-baseball-bats-stolen/ 

AlbuquerqueJournal reported on April 24, 2015, that a man stole 2 baseball bats worth $300 each from a sporting goods and batting cage store.

While there is more theft than I thought there is also another device to prevent shoplifting and that is the O Tag from Alpha Security.

 

The O Tag is a superior choice for protecting baseball bats because they are designed specifically to fit around the handle end of the bat shaft. Since it is designed and built by Alpha High Theft Solutions it has built in electronic article surveillance technology that works in conjunction with EAS towers from Checkpoint. The O Tag sends out radio frequency waves that can be detected by the towers when the tagged merchandise is carried to close to the doors where the towers are located. When the detection takes place a 95 decibel alarm sounds and warning lights in the towers flash. This alerts store associates to go to the doors, conduct a receipt check and recover merchandise that has not been paid for yet.

 

While retail anti-theft devices on the baseball bats does prevent a theft, it is also effective in deterring one since the shoplifters often choose to avoid the risk of walking out with tagged products. Preventing a theft is great but deterring the would-be thief from even considering stealing from your store is better. The knowledge that a store tags ALL of their merchandise sends the shoplifters to other locations. No, we don’t want them to steal, ever, but if other store owners choose not to protect their goods with retail anti-theft devices that becomes their issue. If you are investing in it you will reap ALL of the benefits that result from your foresight.

 

Use an O Tag on all of your baseball bats and you will improve your instock percentages and that in turn will result in increased sales and profits. Shrinkage, empty fixtures from theft and decreased profits all fit together. The converse is true also, use the O Tag, prevent shoplifting and watch profits rise.

 

The O Tag is important and we can help you with it. Call 1.866.914.2567 and let’s talk.