Jewelry Hijinks Might Have Been Prevented If Alpha Jewel Locks Had Been Around; How I Was Outwitted By A Slick Senior

 

Alpha Jewel Lok-4                                                                                                                 WC Blog 354
Retail Anti-Theft Devices-3
Jewelry Hijinks Might Have Been Prevented If Alpha Jewel Locks Had Been Around; How I Was Outwitted By A Slick Senior 
     Loss Prevention personnel see a lot of strange things get stolen. Sometimes we catch the bad guys and sometimes they get one over on us. During the course of my years in the field I encountered all kinds of strange things. I had an employee I caught who stole pairs of socks along with other clothing and I caught a golfer with $300 in his wallet stealing a couple of packages of underwear but one of the oddest shoplifting stories was one about a shoplifter who actually got away. The shoplifter was an older woman, probably in her 70’s shopping in our jewelry department. Our store didn’t lock up all of our jewelry in display cases or in counter top displays. Some merchandise was out for open sale. Our retail anti-theft devices were limited to electronic article surveillance tags (EAS) tags on the backers of some items such as rings and earrings, but not all. While it would have behooved us to have Alpha Jewel Loks available to secure the smaller pieces like bracelets and earrings, they had not been developed at that time. I will get back to the story of the sticky-fingered slickster in a moment. First I need to discuss exactly what an Alpha Jewel Lok is so I don’t leave anyone scratching their head.
     Alpha makes all types of retail anti-theft devices but the only one they have that is small enough to offer EAS protection to items as small as a bracelet or small pair of hoop earrings is the Alpha Jewel Lok. This tag has a small, steel hook that locks closed in a solid housing unit with EAS technology built into it. The hook can secure clasps together, earrings or be clipped through a watch band. While you may be thinking that something this small could be broken by a thief, it is strong enough that the jewelry will break before the lock does. Shoplifters aren’t looking for broken merchandise as that defeats their purpose. The EAS portion that interacts with the alarm towers at the doors deters potential thieves who want to avoid alarm systems.
     As I was saying, this older woman was spending a lot of time around the costume jewelry counter looking at what I call the lower end jewelry. Some of it was gold plated or silver plated and could run up to around $50 a piece but generally no more than that. I caught myself watching her because she was in a high theft area but I then moved the camera to something else. I chided myself thinking, “What is this little old lady going to do?” As the customer continued to take her time picking up earrings, removing them from the backings, trying them on and then putting them back I couldn’t shake the feeling something wasn’t right. She was taking a long time trying the merchandise on, looking in a mirror and viewing herself. Part of me excused the behavior thinking that she was just a lonely woman with nowhere else to go and nothing to do. The longer she lingered the more suspicious I became and zoomed my camera in but still I saw nothing that looked like theft. The only thing that really stood out as suspicious was that she was looking only at pierced earrings and trying them on and taking them off. She didn’t look at any other types of jewelry. 
     After more than an hour of trying on earrings the sinister seventy-something went on her merry way. I knew something just did not feel right but she was gone and I was going to figure out what she did. I went to the counter and started looking at the earrings, especially a couple pair I could be sure she had tried on. As I looked at the earrings I noticed something, every pair was some type of gold. Then I noticed it, the earring backers that keep the earrings from falling out when worn were all plastic or silver. The greedy granny had stolen the gold earring backs from a LOT of our earrings. I don’t recall how many, but it was a significant number. To this day it remains a bit of a sore spot that she got one over on me.
      There are a lot of odd things that get stolen and just when you think you’ve seen it all, some new twist or turn happens that you never expected. Using Alpha Jewel Loks and other retail anti-theft devices on as many items as possible can minimize the amount of theft your store will experience and save you money. Just don’t let anything surprise you if it isn’t secured or locked up.
Need information on Alpha Jewel Loks? Give us a call at 1.866.914.2567 now.

Loss Prevention personnel see a lot of strange things get stolen. Sometimes we catch the bad guys and sometimes they get one over on us. During the course of my years in the field I encountered all kinds of strange things. I had an employee I caught who stole pairs of socks along with other clothing and I caught a golfer with $300 in his wallet stealing a couple of packages of underwear but one of the oddest shoplifting stories was one about a shoplifter who actually got away. The shoplifter was an older woman, probably in her 70’s shopping in our jewelry department. Our store didn’t lock up all of our jewelry in display cases or in counter top displays. Some merchandise was out for open sale. Our retail anti-theft devices were limited to electronic article surveillance tags (EAS) tags on the backers of some items such as rings and earrings, but not all. While it would have behooved us to have Alpha Jewel Loks available to secure the smaller pieces like bracelets and earrings, they had not been developed at that time. I will get back to the story of the sticky-fingered slickster in a moment. First I need to discuss exactly what an Alpha Jewel Lok is so I don’t leave anyone scratching their head.

Alpha makes all types of retail anti-theft devices but the only one they have that is small enough to offer EAS protection to items as small as a bracelet or small pair of hoop earrings is the Alpha Jewel Lok. This tag has a small, steel hook that locks closed in a solid housing unit with EAS technology built into it. The hook can secure clasps together, earrings or be clipped through a watch band. While you may be thinking that something this small could be broken by a thief, it is strong enough that the jewelry will break before the lock does. Shoplifters aren’t looking for broken merchandise as that defeats their purpose. The EAS portion that interacts with the alarm towers at the doors deters potential thieves who want to avoid alarm systems.

As I was saying, this older woman was spending a lot of time around the costume jewelry counter looking at what I call the lower end jewelry. Some of it was gold plated or silver plated and could run up to around $50 a piece but generally no more than that. I caught myself watching her because she was in a high theft area but I then moved the camera to something else. I chided myself thinking, “What is this little old lady going to do?” As the customer continued to take her time picking up earrings, removing them from the backings, trying them on and then putting them back I couldn’t shake the feeling something wasn’t right. She was taking a long time trying the merchandise on, looking in a mirror and viewing herself. Part of me excused the behavior thinking that she was just a lonely woman with nowhere else to go and nothing to do. The longer she lingered the more suspicious I became and zoomed my camera in but still I saw nothing that looked like theft. The only thing that really stood out as suspicious was that she was looking only at pierced earrings and trying them on and taking them off. She didn’t look at any other types of jewelry. 

After more than an hour of trying on earrings the sinister seventy-something went on her merry way. I knew something just did not feel right but she was gone and I was going to figure out what she did. I went to the counter and started looking at the earrings, especially a couple pair I could be sure she had tried on. As I looked at the earrings I noticed something, every pair was some type of gold. Then I noticed it, the earring backers that keep the earrings from falling out when worn were all plastic or silver. The greedy granny had stolen the gold earring backs from a LOT of our earrings. I don’t recall how many, but it was a significant number. To this day it remains a bit of a sore spot that she got one over on me.

There are a lot of odd things that get stolen and just when you think you’ve seen it all, some new twist or turn happens that you never expected. Using Alpha Jewel Loks and other retail anti-theft devices on as many items as possible can minimize the amount of theft your store will experience and save you money. Just don’t let anything surprise you if it isn’t secured or locked up.

 

Need information on Alpha Jewel Loks? Give us a call at 1.866.914.2567 now.

 

 

Retail Anti-Theft Devices Could Have Prevented A Shoplifter From Biting Off More Than He Could Chew

Retail Anti-Theft Devices – 4                                                                                                                 WC Blog 151
Alpha Ink Tag-4
Retail Anti-Theft Devices Could Have Prevented A Shoplifter From Biting Off More Than He Could Chew
      Being a Loss Prevention Manager doesn’t mean you are always at work when the interesting shopliftings occur.  Sometimes it’s your team that has to deal with the difficult situations such as the one that took place one afternoon at the store where I worked.  Two of my team members were working this particular day when they began watching a suspect in the shoe department.  The suspect in this case began trying on men’s work boots.  We had no retail anti-theft devices on our shoes or boots such as an Alpha Ink Tag to deter theft.  The subject in this case found a pair of boots, put them on and walked to the front of the store and watched the door.  When he felt it was safe, he walked to the exit and as he started to leave, my two Loss Prevention Officers stopped him and brought him back in the store.  As they neared the security office the subject turned to run and the officers grabbed him.  The suspect then bit one of the officers and tried to throw a punch at him.  Fortunately for the suspect the officers showed a bit of restraint and while he ended up with a bump on his head he was no worse for wear, aside from a ripped t-shirt.  The officers called for local police and then notified me of the incident.  Of course my concern was for my Loss Prevention Officer who had been bitten.  I was also curious why the suspect had fought so hard over a pair of boots.  It turned out the suspect had an extensive criminal history and was also identifying himself as his brother who was a detective in a nearby state.  The point of this story is that retail anti-theft devices can and do deter theft. A store may or may not have Loss Prevention personnel but, the devices along with electronic article surveillance antennas can prevent shoplifting.
     The Alpha Ink Tag can be applied to nearly all clothing items, as well as comforters, sheet sets, even purses and totes.  The tag has one side with dye capsules built in that are designed to break if someone attempts to tamper with the tag and remove it on their own.  The only way to take it off without risking damage to the merchandise is with a detachment key controlled by the store, usually secured at the point of sale.  The tag is pinned to merchandise and makes a tight seal hindering attempts to pry them off.  I have seen the results of ink ruining clothes after a shoplifter attempted to take an Alpha Ink Tag off of a pair of jeans.  It leaves a mess that cannot be cleaned off of the garment and unless you are into tie-dye, you wouldn’t want to wear it.
     It is my firm belief that retail anti-theft devices do deter theft, especially when they are placed in a prominent location on an item.  In the situation my Loss Prevention Officers had to contend with, I believe that had our store used an Alpha Ink Tag on shoes the shoplifter would never had attempted to steal the boots in the first place. I can’t say he would not have tried to steal something else if ink tags had been used, but who knows?  In this case had the criminal been deterred by a retail anti-theft device and left the store empty handed the Loss Prevention Officer would not have been bitten.
     As a side note for those who would argue against Loss Prevention Officers because of rare instances like this, I would point out that in the vast majority of cases where we had two Loss Prevention department members available, we had few fights or injuries.  The training program we had made officer and shoplifter safety paramount.  There were other benefits the officers brought to the store such as helping find lost purses, cars and children.  They built partnerships with police and store managers.  While stores in our area and even next to ours were robbed, we never experienced one robbery in the nearly 14 years I worked there.
    Oh, and what happened to the Security Officer after the bite?  He had to go through a series of shots to ensure he did not acquire any blood borne pathogens. He did return to work and fully recovered, but it was not an experience he wanted to go through again.
Need information on retail anti-theft devices?  Give us a call at 1.866.914.2567 now.
       

Being a Loss Prevention Manager doesn’t mean you are always at work when the interesting shopliftings occur. Sometimes it’s your team that has to deal with the difficult situations such as the one that took place one afternoon at the store where I worked. Two of my team members were working this particular day when they began watching a suspect in the shoe department. The suspect in this case began trying on men’s work boots. We had no retail anti-theft devices on our shoes or boots such as an Alpha Ink Tag to deter theft. The subject in this case found a pair of boots, put them on and walked to the front of the store and watched the door. When he felt it was safe, he walked to the exit and as he started to leave, my two Loss Prevention Officers stopped him and brought him back in the store. As they neared the security office the subject turned to run and the officers grabbed him. The suspect then bit one of the officers and tried to throw a punch at him. Fortunately for the suspect the officers showed a bit of restraint and while he ended up with a bump on his head he was no worse for wear, aside from a ripped t-shirt. The officers called for local police and then notified me of the incident. Of course my concern was for my Loss Prevention Officer who had been bitten. I was also curious why the suspect had fought so hard over a pair of boots. It turned out the suspect had an extensive criminal history and was also identifying himself as his brother who was a detective in a nearby state. The point of this story is that retail anti-theft devices can and do deter theft. A store may or may not have Loss Prevention personnel but, the devices along with electronic article surveillance antennas can prevent shoplifting.
     

 

The Alpha Ink Tag can be applied to nearly all clothing items, as well as comforters, sheet sets, even purses and totes. The tag has one side with dye capsules built in that are designed to break if someone attempts to tamper with the tag and remove it on their own. The only way to take it off without risking damage to the merchandise is with a detachment key controlled by the store, usually secured at the point of sale. The tag is pinned to merchandise and makes a tight seal hindering attempts to pry them off. I have seen the results of ink ruining clothes after a shoplifter attempted to take an Alpha Ink Tag off of a pair of jeans. It leaves a mess that cannot be cleaned off of the garment and unless you are into tie-dye, you wouldn’t want to wear it.
     

It is my firm belief that retail anti-theft devices do deter theft, especially when they are placed in a prominent location on an item. In the situation my Loss Prevention Officers had to contend with, I believe that had our store used an Alpha Ink Tag on shoes the shoplifter would never had attempted to steal the boots in the first place. I can’t say he would not have tried to steal something else if ink tags had been used, but who knows?  In this case had the criminal been deterred by a retail anti-theft device and left the store empty handed the Loss Prevention Officer would not have been bitten.
     

As a side note for those who would argue against Loss Prevention Officers because of rare instances like this, I would point out that in the vast majority of cases where we had two Loss Prevention department members available, we had few fights or injuries. The training program we had made officer and shoplifter safety paramount. There were other benefits the officers brought to the store such as helping find lost purses, cars and children. They built partnerships with police and store managers. While stores in our area and even next to ours were robbed, we never experienced one robbery in the nearly 14 years I worked there.
   

Oh, and what happened to the Security Officer after the bite? He had to go through a series of shots to ensure he did not acquire any blood borne pathogens. He did return to work and fully recovered, but it was not an experience he wanted to go through again.

 

Need information on retail anti-theft devices? Give us a call at 1.866.914.2567 now.
       

 

Shoplifters Eyeing Your Sunglasses And Designer Frames? Eyewear Tags Take Away Their Temptation And Save YOU Money!

Eyewear Tag-5                                                                                                                               WC Blog 334
Alpha Security-4
Retail Anti-Theft Devices-4
Shoplifters Eyeing Your Sunglasses And Designer Frames? Eyewear Tags Take Away Their Temptation And Save YOU Money!
     I have a bad habit of going through sunglasses far too quickly. I misplace them, I lose them, and I sit on them when I put them on the seat of my car. I have bought a pair for each of my cars just to avoid moving them between vehicles and guess what…I still lose them. For this reason I have stopped purchasing expensive sunglasses and I have made stores that specialize in dollar merchandise my go to sunglass provider. For most people sunglasses are an important part of their style and they spend money to make sure they get a pair that expresses who they are while protecting their eyes from the brightness and glare of the sun, especially when driving. Some buy them for the outdoor sports they love or for the job they do. Whatever the reason, people will spend a lot of money on a quality pair of glasses, just not me because I can’t take care of them. For the stores that carry a better quality of sunglasses, theft is always a concern and trying to prevent shoplifting is a challenge. In spite of this challenge there are retail anti-theft devices from Alpha Security that can deter criminals who would clean out your inventory if given half a chance.
     The Alpha Security Eyewear Tag gives store owners the advantage of electronic article surveillance protection (EAS) while allowing shoppers the ability to try on glasses without affecting the way they fit. The tags are reusable so there is no need for constant replenishment of these retail anti-theft devices. When the customer is ready to make a purchase the glasses are taken to the point of sale where a special Alpha Security detachment tool is used by the cashier to remove the tag. Tags are then stored in a bin until ready for application on new products received by the store. Stores that invest in EAS pedestals, like those sold by Checkpoint Systems, have the advantage of alarm protection should a thief attempt to walk out with a protected pair of glasses. The pedestals sound a loud, beeping alert and flash colorful LED lights to alert employees that a tagged item is carried too close to the doors. Often this is enough to deter a theft since shoplifters don’t want to chance being caught. For store owners that have chosen not to invest in EAS pedestals the Eyewear Tag still provides ample deterrence value. In order to try to remove a tag a thief would have to try to force a tag off of the arm of the sunglasses and we all know how fragile those arms can be (especially me)! 
     How effective is this retail anti-theft device in protecting product? On the Alpha Security website they have a “Hard Tag Infographic” and in it they have posted, “A leading sunglasses chain began using the Eyewear Tag. Shrink went from more than 20% to ZERO! Even with no EAS!” Having worked in Retail Loss Prevention for nearly 20 years, being a L.P. Manager for 13 of those years, I can tell you I have NEVER seen any other shortage reduction strategy that has been THAT effective! Think about that if you own a small eyewear store(s) and have annual sales of $100,000 a year, 20% shrink is $20,000! What could you do with a windfall of $20,000 added back to your profit line?  Could you use that money to add another part-time employee to your staff thereby increasing customer service and increasing sales even more? Could you use it for pay raises and thereby increase employee morale and their desire to improve their own sales performance? You may choose to expand your business or simply enjoy the fruits of your labor and investment. 
     Retail anti-theft devices are proven to be effective at shortage reduction through deterrence and tag detection adding to store profitability. For sunglass and eyeglass stores, Eyewear Tags may be the ultimate solution for eliminating theft in your business and driving theft-related shortage to zero.
Eyewear Tags are important and we can help you with them. Call 1.866.914.2567 and let’s talk.
     
     

I have a bad habit of going through sunglasses far too quickly. I misplace them, I lose them, and I sit on them when I put them on the seat of my car. I have bought a pair for each of my cars just to avoid moving them between vehicles and guess what…I still lose them. For this reason I have stopped purchasing expensive sunglasses and I have made stores that specialize in dollar merchandise my go to sunglass provider. For most people sunglasses are an important part of their style and they spend money to make sure they get a pair that expresses who they are while protecting their eyes from the brightness and glare of the sun, especially when driving. Some buy them for the outdoor sports they love or for the job they do. Whatever the reason, people will spend a lot of money on a quality pair of glasses, just not me because I can’t take care of them. For the stores that carry a better quality of sunglasses, theft is always a concern and trying to prevent shoplifting is a challenge. In spite of this challenge there are retail anti-theft devices from Alpha Security that can deter criminals who would clean out your inventory if given half a chance.
     

The Alpha Security Eyewear Tag gives store owners the advantage of electronic article surveillance protection (EAS) while allowing shoppers the ability to try on glasses without affecting the way they fit. The tags are reusable so there is no need for constant replenishment of these retail anti-theft devices. When the customer is ready to make a purchase the glasses are taken to the point of sale where a special Alpha Security detachment tool is used by the cashier to remove the tag. Tags are then stored in a bin until ready for application on new products received by the store. Stores that invest in EAS pedestals, like those sold by Checkpoint Systems, have the advantage of alarm protection should a thief attempt to walk out with a protected pair of glasses. The pedestals sound a loud, beeping alert and flash colorful LED lights to alert employees that a tagged item is carried too close to the doors. Often this is enough to deter a theft since shoplifters don’t want to chance being caught. For store owners that have chosen not to invest in EAS pedestals the Eyewear Tag still provides ample deterrence value. In order to try to remove a tag a thief would have to try to force a tag off of the arm of the sunglasses and we all know how fragile those arms can be (especially me)! 
     

How effective is this retail anti-theft device in protecting product? On the Alpha Security website they have a “Hard Tag Infographic” and in it they have posted, “A leading sunglasses chain began using the Eyewear Tag. Shrink went from more than 20% to ZERO! Even with no EAS!” Having worked in Retail Loss Prevention for nearly 20 years, being a L.P. Manager for 13 of those years, I can tell you I have NEVER seen any other shortage reduction strategy that has been THAT effective! Think about that if you own a small eyewear store(s) and have annual sales of $100,000 a year, 20% shrink is $20,000! What could you do with a windfall of $20,000 added back to your profit line?  Could you use that money to add another part-time employee to your staff thereby increasing customer service and increasing sales even more? Could you use it for pay raises and thereby increase employee morale and their desire to improve their own sales performance? You may choose to expand your business or simply enjoy the fruits of your labor and investment. 
     

Retail anti-theft devices are proven to be effective at shortage reduction through deterrence and tag detection adding to store profitability. For sunglass and eyeglass stores, Eyewear Tags may be the ultimate solution for eliminating theft in your business and driving theft-related shortage to zero.

 

Eyewear Tags are important and we can help you with them. Call 1.866.914.2567 and let’s talk.
     
     

 

Lost And Stolen Keys Can Impede The Effectiveness Of Retail Anti-Theft Devices; Put Strong Key Control Procedures In Place

 

Retail Anti-Theft Devices-3                                                                                                                  WC blog 326
Alpha 2 Alarm-4
Prevent shoplifting-3
Lost And Stolen Keys Can Impede The Effectiveness Of Retail Anti-Theft Devices; Put Strong Key Control Procedures In Place
     My daughter works for a small box retail clothing store as a sales associate and cashier. Several times these past few weeks she has told be about finding duffel bags they sell in the store filled with empty packages, Alpha 2 Alarm Hard Tags and other retail anti-theft devices. She said that the tags looked intact as though someone had used a detachment key to remove them. She also told me that merchandise came from all different areas of the store so the culprit was moving around the store as he/she was stealing. I asked if anyone had reported anything suspicious and she told me that the store was busy, they were calling back-ups to the register and she thought the salesfloor coverage was frequently on the POS. She was very angry that people were getting away with the amount of items they were taking. I know the feeling. Having been a Loss Prevention Manager for many years, I am familiar with the frustration that comes with finding empty packages and evidence of theft. Truly angering is when it is apparent that a detachment tool was used to remove tags. Often these devices are stolen from retailers when careless employees fail to take care of them, especially the portable detachment keys. Stores need to treat detachment tools with the same importance they place on store keys. Failing to do so makes it difficult to prevent shoplifting not only in their stores, but in numerous other stores across the country.
     Alpha 2 Alarm tags effectively prevent shoplifting due to their visible deterrence value. Anyone thinking about stealing will readily recognize a device when it is attached to merchandise. Most devices have the words “Alpha and Alarm” printed on them, clear evidence that the product is protected with a retail anti-theft device. Some devices even have a flashing red LED indicator light which draws a customer’s attention to it. When we describe the 2 Alarms part of the devices we are referring to the loud, 95 decibel tone released when a device is tampered with. It also describes the alarm that is activated in the electronic article surveillance (EAS) towers when a tag comes within the detection field of the tower. The tags also require a special detachment tool to remove them from merchandise which is why the loss of keys and theft of them is a big deal.
     Store managers should be placing controls on their portable detachment keys. First each of the keys has a serial number on them. This number should be recorded in a control log and periodically audited to ensure it is up to date. Over time the portable keys do start to break due to wear and tear. When this happens, they should be pulled from use and sent back to the manufacturer with a request for a new key. When pulled from service there should be a column on the control log to indicate when it was removed. When the replacement key arrives, notate that serial number in the log book. A key sign out log should also be used requiring the associate to print and sign for the keys and enter the date and time the keys are being received. They also need to sign them back in when they are done.
     Are portable keys necessary? Can a store get by with only the counter mounted units? Portable keys are necessary so tags can be placed on products and sometimes there is a need to remove tags on the salesfloor or in the stockroom. For instance you may have a separate locked stockroom for electronics and you have your team apply Alpha 2 alarm spider wrap on items while they are still in a secure area of the store. Your salesfloor employees may need to remove clothing from the salesfloor to send back to a vendor. It is much easier for them to remove Alpha hard tags while working with the merchandise on the floor. You will find it can be much easier to accomplish some tasks with a portable removal device than the mounted units. 
     Retail anti-theft devices are an absolute necessity and can save you money and reduce shortage exponentially. Alpha 2 alarm devices prevent shoplifting and employee theft through deterrence and detection. Just remember it is still important to give great customer service to deter thieves and control your Alpha detachment tools in order to optimize their effectiveness.
Retail anti-theft devices are important and we can help you with them. Call 1.866.914.2567 and let’s talk.
     
      

My daughter works for a small box retail clothing store as a sales associate and cashier. Several times these past few weeks she has told be about finding duffel bags they sell in the store filled with empty packages, Alpha 2 Alarm Hard Tags and other retail anti-theft devices. She said that the tags looked intact as though someone had used a detachment key to remove them. She also told me that merchandise came from all different areas of the store so the culprit was moving around the store as he/she was stealing. I asked if anyone had reported anything suspicious and she told me that the store was busy, they were calling back-ups to the register and she thought the salesfloor coverage was frequently on the POS. She was very angry that people were getting away with the amount of items they were taking. I know the feeling. Having been a Loss Prevention Manager for many years, I am familiar with the frustration that comes with finding empty packages and evidence of theft. Truly angering is when it is apparent that a detachment tool was used to remove tags. Often these devices are stolen from retailers when careless employees fail to take care of them, especially the portable detachment keys. Stores need to treat detachment tools with the same importance they place on store keys. Failing to do so makes it difficult to prevent shoplifting not only in their stores, but in numerous other stores across the country.

Alpha 2 Alarm tags effectively prevent shoplifting due to their visible deterrence value. Anyone thinking about stealing will readily recognize a device when it is attached to merchandise. Most devices have the words “Alpha and Alarm” printed on them, clear evidence that the product is protected with a retail anti-theft device. Some devices even have a flashing red LED indicator light which draws a customer’s attention to it. When we describe the 2 Alarms part of the devices we are referring to the loud, 95 decibel tone released when a device is tampered with. It also describes the alarm that is activated in the electronic article surveillance (EAS) towers when a tag comes within the detection field of the tower. The tags also require a special detachment tool to remove them from merchandise which is why the loss of keys and theft of them is a big deal.

Store managers should be placing controls on their portable detachment keys. First each of the keys has a serial number on them. This number should be recorded in a control log and periodically audited to ensure it is up to date. Over time the portable keys do start to break due to wear and tear. When this happens, they should be pulled from use and sent back to the manufacturer with a request for a new key. When pulled from service there should be a column on the control log to indicate when it was removed. When the replacement key arrives, notate that serial number in the log book. A key sign out log should also be used requiring the associate to print and sign for the keys and enter the date and time the keys are being received. They also need to sign them back in when they are done.

Are portable keys necessary? Can a store get by with only the counter mounted units? Portable keys are necessary so tags can be placed on products and sometimes there is a need to remove tags on the salesfloor or in the stockroom. For instance you may have a separate locked stockroom for electronics and you have your team apply Alpha 2 alarm spider wrap on items while they are still in a secure area of the store. Your salesfloor employees may need to remove clothing from the salesfloor to send back to a vendor. It is much easier for them to remove Alpha hard tags while working with the merchandise on the floor. You will find it can be much easier to accomplish some tasks with a portable removal device than the mounted units. 

Retail anti-theft devices are an absolute necessity and can save you money and reduce shortage exponentially. Alpha 2 alarm devices prevent shoplifting and employee theft through deterrence and detection. Just remember it is still important to give great customer service to deter thieves and control your Alpha detachment tools in order to optimize their effectiveness.

 

Retail anti-theft devices are important and we can help you with them. Call 1.866.914.2567 and let’s talk.

     

      

 

 

A Book, A Backpack And A Story Of How Retail Anti-Theft Devices Protect Merchandise And Property

 

Alpha Security-5                                                                                                                        WC Blog 324
Prevent Shoplifting-3
Retail Anti-Theft Devices-4
A Book, A Backpack And A Story Of How Retail Anti-Theft Devices Protect Merchandise And Property
     This is a true story of an incident that I dealt with just the other night in my job at a college library. I was talking with my fellow supervisor who was leaving for the night as his shift had just ended. While we were recapping the day’s events the alarm pedestal at one of the entry/exit doors activated. I approached the couple who had been exiting the building and asked if they had any materials they had forgotten to check out. The gentleman had a few things in his hand and I had him re-enter and he did not activate the alarm. The young woman with him had a backpack on and I asked her to step back inside. She did so and the alarm sounded. My Loss Prevention background kicked in (this isn’t much different than when I would prevent shoplifting in a store). I asked her again if she had anything that may have set off our towers. She was insistent she did not and began rummaging through her book bag while telling me she only had her laptop and some personal items. I watched her dig around, all the while looking over her shoulder into the bag but, calling on my LP Manager skills, not handling the bag myself. As in my prior life in L.P. when I would respond to electronic article surveillance (EAS) tower alarms set off by Alpha Security devices, I asked the patron to walk through again without the bag. No alarm sounded. I then asked her to pick up the backpack and try it again. You guessed it, the pedestal alarm came to life, beeping and LED lights flashing. I then pointed out a zipper pouch the student had not looked in during her frustrated digging. Low and behold, she pulled out a book and her friend sheepishly said he thought they had put the book down before leaving. I took the book and thanked them for their time and wished them a good night. In the old days I could have counted this for my recovery stats! Now, I have to handle alarms a little differently. However, what is the same between my current job and my L.P. job is that I find retail anti-theft devices and EAS work!
     Whether it is an EAS or RFID label or an Alpha Security hard tag, retail anti-theft devices can and do prevent shoplifting, theft or accidental losses due to unintentional walk-outs. Having had experience using Alpha Security products while I worked in Loss Prevention, I can attest to their ability to deter theft and detect it when a thief attempts to steal protected merchandise. Alpha’s products are designed to be visible to shoplifters so when criminals see the tags and their flashing red LED light, they choose not to attempt to steal. The devices all have EAS radio frequency technology built in that activates pedestals if merchandise is carried too close to the doors and someone attempts to walk out with protected items. Merchandise is also protected when a shoplifter attempts to tamper with Alpha’s devices. Most have tamper resistant protections that sound a sharp, piercing 95 decibel screech if thieves try to forcibly remove them. This leads to merchandise being abandoned and bad guys scurrying out of the store. 
     Aside from the deterrence value of Alpha’s retail anti-theft devices my LP teams and I made merchandise recoveries due to alarm activations from Alpha Security products, similar to the book recovery I mentioned at the beginning of the article. I can think of multiple situations when we recovered Spider wrapped vacuum cleaners and DVD players (when they were the hot commodity) being rolled out through EAS pedestals. We responded to the alarms and prevented thefts. On the occasion when we were not available, front end supervisors responded to alarms and conducted receipt checks and prevented shoplifting attempts.
     As someone who works in a library I won’t be silent about this, Alpha Security products along with a reliable EAS tower can keep your shelves full and shortage low. Learn more about the ABC’s of EAS and retail anti-theft devices and how you can improve profitability.
Get more information on Alpha Security, contact us or call 1.866.914.2567 today.
 

This is a true story of an incident that I dealt with just the other night in my job at a college library. I was talking with my fellow supervisor who was leaving for the night as his shift had just ended. While we were recapping the day’s events the alarm pedestal at one of the entry/exit doors activated. I approached the couple who had been exiting the building and asked if they had any materials they had forgotten to check out. The gentleman had a few things in his hand and I had him re-enter and he did not activate the alarm. The young woman with him had a backpack on and I asked her to step back inside. She did so and the alarm sounded. My Loss Prevention background kicked in (this isn’t much different than when I would prevent shoplifting in a store). I asked her again if she had anything that may have set off our towers. She was insistent she did not and began rummaging through her book bag while telling me she only had her laptop and some personal items. I watched her dig around, all the while looking over her shoulder into the bag but, calling on my LP Manager skills, not handling the bag myself. As in my prior life in L.P. when I would respond to electronic article surveillance (EAS) tower alarms set off by Alpha Security devices, I asked the patron to walk through again without the bag. No alarm sounded. I then asked her to pick up the backpack and try it again. You guessed it, the pedestal alarm came to life, beeping and LED lights flashing. I then pointed out a zipper pouch the student had not looked in during her frustrated digging. Low and behold, she pulled out a book and her friend sheepishly said he thought they had put the book down before leaving. I took the book and thanked them for their time and wished them a good night. In the old days I could have counted this for my recovery stats! Now, I have to handle alarms a little differently. However, what is the same between my current job and my L.P. job is that I find retail anti-theft devices and EAS work!

Whether it is an EAS label or an Alpha Security hard tag, retail anti-theft devices can and do prevent shoplifting, theft or accidental losses due to unintentional walk-outs. Having had experience using Alpha Security products while I worked in Loss Prevention, I can attest to their ability to deter theft and detect it when a thief attempts to steal protected merchandise. Alpha’s products are designed to be visible to shoplifters so when criminals see the tags and their flashing red LED light, they choose not to attempt to steal. The devices all have EAS radio frequency technology built in that activates pedestals if merchandise is carried too close to the doors and someone attempts to walk out with protected items. Merchandise is also protected when a shoplifter attempts to tamper with Alpha’s devices. Most have tamper resistant protections that sound a sharp, piercing 95 decibel screech if thieves try to forcibly remove them. This leads to merchandise being abandoned and bad guys scurrying out of the store. 

Aside from the deterrence value of Alpha’s retail anti-theft devices my LP teams and I made merchandise recoveries due to alarm activations from Alpha Security products, similar to the book recovery I mentioned at the beginning of the article. I can think of multiple situations when we recovered Spider wrapped vacuum cleaners and DVD players (when they were the hot commodity) being rolled out through EAS pedestals. We responded to the alarms and prevented thefts. On the occasion when we were not available, front end supervisors responded to alarms and conducted receipt checks and prevented shoplifting attempts.

As someone who works in a library I won’t be silent about this, Alpha Security products along with a reliable EAS tower can keep your shelves full and shortage low. Learn more about the ABC’s of EAS and retail anti-theft devices and how you can improve profitability.

 

Get more information on Alpha Security, contact us or call 1.866.914.2567 today.

 

 

 

Don’t Get Wrapped Up In Trying To Tie Everything Down; Allow Alpha Spider Wrap To Work For You And Your Customers Too

 

Alpha Spider Wrap-4                                                                                                                 WC Blog 293
Retail Anti-Theft Devices-3
Prevent Shoplifting-4
Alpha Security-3
Don’t Get Wrapped Up In Trying To Tie Everything Down; Allow Alpha Spider Wrap To Work For You And Your Customers Too 
     I was strolling through a store today doing some shopping with my wife. We went through clothing, electronics and the food departments. We continued in the main aisle of this store walking past the household appliances and an endcap with two popular, single cup coffee maker boxes on it. No, it wasn’t the coffee makers that caught my eye; rather it was the retail anti-theft devices being used to prevent shoplifting. Each of the boxes was protected with an Alpha Spider Wrap securely tightened around the merchandise ensuring a would-be thief would be hard pressed to steal the items. Then something else about the display caught my attention, a cable locking the spider wraps together and the other end attached to the base deck of the endcap. I stopped my wife and asked her what was wrong with the display. After an audible sigh (she doesn’t always share my enthusiasm about security) she looked at the endcap and confessed she didn’t know. I explained to her the silliness of what had been done with the devices and how they were defeating the purpose of Alpha Spider Wrap.
     Alpha Spider Wrap is an anti-theft device designed of aircraft grade steel cable in a sturdy housing unit. The housing unit contains the cable and loosens and tightens the cable so it can be cinched tightly around merchandise and loosened and removed at the point of sale. The housing also holds an electronic article surveillance (EAS) coil. For stores that have EAS antennas located at doors and entryways, the wraps will activate antenna alarms when carried with the detection range of the antennas. The audible and visual alerts of the antennas can prevent shoplifting by warning employees that a theft attempt may be taking place. Wraps also have tamper alarms that sound when a thief attempts to cut a length of the cable in order to remove it from merchandise.  The use of these retail anti-theft devices acts as both a visual deterrent and a physical deterrent to theft through alarm activations. 
     Alpha Security retail anti-theft devices are created with the purpose of securing merchandise to prevent shoplifting while at the same time keeping goods accessible to customers. Tools such as Alpha Spider Wrap have given retailers the ability to take products from behind locking display cases or minimizing the amount of merchandise on shelves. Customers can pick up merchandise, view it, read label information, carry product around the store as they continue to shop and check out at their leisure. Some stores keep only one item on a shelf to prevent theft. When the one item sells shoppers have to wait for an employee to “check the back” for more product. Using Spider Wrap means more units can be maintained on a shelf for more customers.  Alpha Security products drive up sales because customers were leaving stores rather than wait for service. They also improve a store’s productivity because an employee is not tied to an area waiting to open a showcase for a customer to simply browse merchandise.
     This brings me back to my endcap escapade. The idea of securing the Spider Wrapped merchandise to the endcap was absurd. I am sure someone was well intentioned however they missed the point of using the wrap in the first place. IF I had wanted the coffee maker someone would have had to come by with a portable detachment tool (there was no call button), unlocked the unit and carried it to the checkout lane for me. Worse, in this situation I would have had to look for an employee since no one was in the area. That is a recipe for a disgruntled customer and can have a negative effect on future sales, even the potential loss of a patron. 
     Use Alpha Security products as they were designed and let them work in your favor. You will improve your staffing model, payroll and drive sales all at the same time. You will also prevent shoplifting and improve stock shortage, adding profit to your bottom line, and who doesn’t want to run a profitable business?
Get more information on Alpha Spider Wrap, contact us or call 1.866.914.2567 today.

I was strolling through a store today doing some shopping with my wife. We went through clothing, electronics and the food departments. We continued in the main aisle of this store walking past the household appliances and an endcap with two popular, single cup coffee maker boxes on it. No, it wasn’t the coffee makers that caught my eye; rather it was the retail anti-theft devices being used to prevent shoplifting. Each of the boxes was protected with an Alpha Spider Wrap securely tightened around the merchandise ensuring a would-be thief would be hard pressed to steal the items. Then something else about the display caught my attention, a cable locking the spider wraps together and the other end attached to the base deck of the endcap. I stopped my wife and asked her what was wrong with the display. After an audible sigh (she doesn’t always share my enthusiasm about security) she looked at the endcap and confessed she didn’t know. I explained to her the silliness of what had been done with the devices and how they were defeating the purpose of Alpha Spider Wrap.

Alpha Spider Wrap is an anti-theft device designed of aircraft grade steel cable in a sturdy housing unit. The housing unit contains the cable and loosens and tightens the cable so it can be cinched tightly around merchandise and loosened and removed at the point of sale. The housing also holds an electronic article surveillance (EAS) coil. For stores that have EAS antennas located at doors and entryways, the wraps will activate antenna alarms when carried with the detection range of the antennas. The audible and visual alerts of the antennas can prevent shoplifting by warning employees that a theft attempt may be taking place. Wraps also have tamper alarms that sound when a thief attempts to cut a length of the cable in order to remove it from merchandise. The use of these retail anti-theft devices acts as both a visual deterrent and a physical deterrent to theft through alarm activations. 

 

Alpha Security retail anti-theft devices are created with the purpose of securing merchandise to prevent shoplifting while at the same time keeping goods accessible to customers. Tools such as the Alpha Spider Wrap have given retailers the ability to take products from behind locking display cases or minimizing the amount of merchandise on shelves. Customers can pick up merchandise, view it, read label information, carry product around the store as they continue to shop and check out at their leisure. Some stores keep only one item on a shelf to prevent theft. When the one item sells, shoppers have to wait for an employee to “check the back” for more product. Using Spider Wrap means more units can be maintained on a shelf for more customers.  Alpha Security products drive up sales because customers were leaving stores rather than wait for service. They also improve a store’s productivity because an employee is not tied to an area waiting to open a showcase for a customer to simply browse merchandise.

This brings me back to my endcap escapade. The idea of securing the Spider Wrapped merchandise to the endcap was absurd. I am sure someone was well intentioned however they missed the point of using the wrap in the first place. IF I had wanted the coffee maker someone would have had to come by with a portable detachment tool (there was no call button), unlocked the unit and carried it to the checkout lane for me. Worse, in this situation I would have had to look for an employee since no one was in the area. That is a recipe for a disgruntled customer and can have a negative effect on future sales, even the potential loss of a patron. 

Use Alpha Security products as they were designed and let them work in your favor. You will improve your staffing model, payroll and drive sales all at the same time. You will also prevent shoplifting and improve stock shortage, adding profit to your bottom line, and who doesn’t want to run a profitable business?

 

Get more information on Alpha Spider Wrap, contact us or call 1.866.914.2567 today.

 

 

AYE, YOU! YOU GOTTA STOP SHOPLIFTING OVA HERE!

 

AYE, YOU! YOU GOTTA STOP SHOPLIFTING OVA HERE!
I’m not a big city fan by any means, but recently my girlfriend and I decided to spend our anniversary in the Big Apple. I thoroughly enjoyed the time in the city and eating. I mostly enjoyed eating. It was crazy to see the big box retailers, the corner stores and the mom and pop shops all crammed together in the sprawling metropolis, lining each city block with more stuff than anyone could ever buy… or eat. Me, being the LP guy, couldn’t help but wonder, how much of this stuff gets stolen? How do these small business stop shoplifting?
The short answer is they probably don’t and that’s pretty sad. It’s sad that retailers today, with all the advancements in EAS tech, still don’t protect their profits from sticky-fingered little brats. Some of these little places were so wonderful; the people so amazing and they are just trusting that the constant flow of visitors won’t rip them off. They are living in a fantasy. These shops, especially around Time Square and the more densely populated areas probably see thousands of customers pass through the doors each day. If only 2% of the crowd swipes something at an average of $10/ item, that’s a daily loss of about $800, or almost $300,000 a year. Think you can’t afford a retail anti-theft device?
Let’s just take a few of the more popular “tourist” items I came across pretty regularly, just for the sake of this paragraph. Head over to Battery Park and for blocks and blocks around, you have shops displaying, in a myriad of sizes, scale replicas of Lady Liberty. Oh, how easy it is to steal one of these, especially when there are dozens and dozens and dozens of tourists and only one or two shop-keepers. Guess what though? There’s a retail anti-theft device for that. 
Catch a subway down to the Empire State Building and you’ll see the same thing. Street vendors, stores and gift shops for blocks around all want to send you home with a building replica, a t-shirt, keychain or hat. They all have the same thing in common… other than being gimmicky touristy junk. I know they get stolen and these shop owners are doing nothing to prevent shoplifting. 
Perhaps you own a store like this. Perhaps you don’t reside in the city that never sleeps, but maybe Atlanta, New Orleans, Chicago, Seattle, or somewhere in between. Maybe you’ve seen your profits disappear over time and can’t quite figure out what to do? Well, first you have to admit you have a problem and resolve to prevent shoplifting in your business. Second, go out and research and buy some retail anti-theft devices. There can be no excuse for any retail store to be without this type of protection. Don’t think that you’re dealing with a “good” crowd, since they’re all tourists. Remember, thieves take a vacation every now and then too. 
Alpha Tech is important and we can help you with it. Call 1.866.914.2567 and let’s talk. 

I’m not a big city fan by any means, but recently my girlfriend and I decided to spend our anniversary in the Big Apple. I thoroughly enjoyed the time in the city and eating. I mostly enjoyed eating. It was crazy to see the big box retailers, the corner stores and the mom and pop shops all crammed together in the sprawling metropolis, lining each city block with more stuff than anyone could ever buy… or eat. Me, being the LP guy, couldn’t help but wonder, how much of this stuff gets stolen? How do these small business prevent shoplifting?

 

The short answer is they probably don’t and that’s pretty sad. It’s sad that retailers today, with all the advancements in EAS tech, still don’t protect their profits from sticky-fingered little brats. Some of these little places were so wonderful; the people so amazing and they are just trusting that the constant flow of visitors won’t rip them off. They are living in a fantasy. These shops, especially around Time Square and the more densely populated areas probably see thousands of customers pass through the doors each day. If only 2% of the crowd swipes something at an average of $10/ item, that’s a daily loss of about $800, or almost $300,000 a year. Think you can’t afford a retail anti-theft device?

 

Let’s just take a few of the more popular “tourist” items I came across pretty regularly, just for the sake of this paragraph. Head over to Battery Park and for blocks and blocks around, you have shops displaying, in a myriad of sizes, scale replicas of Lady Liberty. Oh, how easy it is to steal one of these, especially when there are dozens and dozens and dozens of tourists and only one or two shop-keepers. Guess what though? There’s a retail anti-theft device for that. 

 

Catch a subway down to the Empire State Building and you’ll see the same thing. Street vendors, stores and gift shops for blocks around all want to send you home with a building replica, a t-shirt, keychain or hat. They all have the same thing in common… other than being gimmicky touristy junk. I know they get stolen and these shop owners are doing nothing to prevent shoplifting

 

Perhaps you own a store like this. Perhaps you don’t reside in the city that never sleeps, but maybe Atlanta, New Orleans, Chicago, Seattle, or somewhere in between. Maybe you’ve seen your profits disappear over time and can’t quite figure out what to do? Well, first you have to admit you have a problem and resolve to prevent shoplifting in your business. Second, go out and research and buy some retail anti-theft devices. There can be no excuse for any retail store to be without this type of protection. Don’t think that you’re dealing with a “good” crowd, since they’re all tourists. Remember, thieves take a vacation every now and then too. 

 

Alpha Tech is important and we can help you with it. Call 1.866.914.2567 and let’s talk. 

 

 

Alpha Security Devices Prevent Most Shoplifting But Be Careful Of Thieves Who Are Not Deterred By Them

 

Alpha Spider Wrap-4                                                                                                                      WC blog 285
Alpha Security-4
Prevent Shoplifting-4
Retail Anti-Theft Devices-5
Alpha Security Devices Prevent Most Shoplifting But Be Careful Of Thieves Who Are Not Deterred By Them
     My daughter recently told me about trying to prevent shoplifting during an incident at the store she works at. She was at the customer service counter located near the front door. She noticed a man wearing a ball cap with the tag hanging down and several items in his hand. She told me she sees customers wearing their hats a lot but usually they take them off when they get to the register and pay for it along with the other merchandise they may have. This customer was making no attempt to walk towards the register and as he got closer to the front door my daughter said she saw he was carrying a piece of merchandise with an Alpha Spider Wrap on it. The suspect got closer to the door, the retail anti-theft devices activated the electronic article surveillance (EAS) alarm and my daughter went to the door to conduct a receipt check and called to the suspect but he ignored her and ran to his car. My daughter called the Manager On Duty to report the theft but told me she was mad the shoplifter had stolen from them and wanted to chase after him (though she did not and followed company policy). 
     If you are a retail business owner and do not use retail anti-theft devices from Alpha Security products like the Alpha Spider Wrap, you are probably experiencing more theft than you know. Alpha Spider Wrap is a protective device that has a radio frequency (rf) tag built into it that causes an EAS antenna radio frequency receiver to sound an alarm when it is carried too close to the antenna. Alpha 3 Alarm retail anti-theft devices also have a built in alarm that sounds IF someone gets out the door with protected merchandise. Spider wraps have four strand of wire connected to a main housing unit. The wires are wrapped around a boxed piece of merchandise and then tightened with a ratchet like handle. When properly applied, the wraps cannot be removed without an Alpha Security detachment key, normally kept secured at the cash register. By the way, Spider Wrap is also tamper proof and will self- alarm if a shoplifter attempts to cut one of the wires. 
      You are probably thinking that in my daughter’s situation protective devices didn’t prevent shoplifting so why use them? First, it has been proven that retail anti-theft devices DO deter thieves and prevent shoplifting. If you look at the 2014-2015 Global Retail Theft Barometer report, you can see in the Regional Report for North America (pgs. 50-60) that for most retailers that reduced their spending on Loss Prevention their merchandise shrinkage increased from the prior year. Second, by using the Alpha Security devices an alarm did activate and my daughter was able to attempt to approach the customer and she did see what he looked like, and customers who were nearby reported what type of vehicle the suspect got away in. This is someone who will be recognized if he returns. If your store isn’t protecting merchandise you have no way to know when something is stolen let alone who may be taking it. You also have no deterrence to keep shoplifters from trying to steal from you. As someone who has been involved in Retail Loss Prevention for nearly 20 years, I have first-hand experience in watching would-be criminals try to remove Alpha Security devices and then stop out of frustration. I have also seen them drop merchandise when EAS antenna alarms sounded and I have recovered merchandise during a receipt check due to alarm activations. 
     I also want to touch on the topic of employee safety and dealing with shoplifters. I mentioned that my daughter said she was mad that someone would steal and she wished she could have chased after the suspect. Drawing from my years of Loss Prevention experience, I reminded her that she did the right thing by staying in the store and I am sharing this advice with you. Too often shoplifters who disregard alarms and run out the door are armed, on some type of illegal drugs or have criminal records that would put them in jail if they are caught. I have seen shoplifters speed out of a parking lot nearly hitting other cars and pedestrians in an effort to escape. I have been injured and had LP co-workers injured trying to apprehend shoplifters. Responding to an alarm caused by a retail anti-theft device is appropriate but chasing someone who has shoplifted is dangerous. Report suspected thefts to your local police department. Merchandise can be replaced, people can’t be. In the meantime do what you can to prevent shoplifting by using Alpha Spider Wrap and watch your shortage results shrink.
Need information on Alpha Security? Give us a call at 1.866.914.2567 now.

My daughter recently told me about trying to prevent shoplifting during an incident at the store she works at. She was at the customer service counter located near the front door. She noticed a man wearing a ball cap with the tag hanging down and several items in his hand. She told me she sees customers wearing their hats a lot but usually they take them off when they get to the register and pay for it along with the other merchandise they may have. This customer was making no attempt to walk towards the register and as he got closer to the front door my daughter said she saw he was carrying a piece of merchandise with an Alpha Spider Wrap on it. The suspect got closer to the door, the retail anti-theft devices activated the electronic article surveillance (EAS) alarm and my daughter went to the door to conduct a receipt check and called to the suspect but he ignored her and ran to his car. My daughter called the Manager On Duty to report the theft but told me she was mad the shoplifter had stolen from them and wanted to chase after him (though she did not and followed company policy). 

If you are a retail business owner and do not use retail anti-theft devices from Alpha Security products like the Alpha Spider Wrap, you are probably experiencing more theft than you know. Alpha Spider Wrap is a protective device that causes an EAS antenna to sound an alarm when it is carried too close. Alpha 3 Alarm retail anti-theft devices also have a built in alarm that sounds IF someone gets out the door with protected merchandise. Spider wraps have four strand of wire connected to a main housing unit. The wires are wrapped around a boxed piece of merchandise and then tightened with a ratchet like handle. When properly applied, the wraps cannot be removed without an Alpha Security detachment key, normally kept secured at the cash register. By the way, Spider Wrap is also tamper proof and will self- alarm if a shoplifter attempts to cut one of the wires. 

You are probably thinking that in my daughter’s situation protective devices didn’t prevent shoplifting so why use them? First, it has been proven that retail anti-theft devices DO deter thieves and prevent shoplifting. If you look at the 2014-2015 Global Retail Theft Barometer report, you can see in the Regional Report for North America (pgs. 50-60) that for most retailers that reduced their spending on Loss Prevention their merchandise shrinkage increased from the prior year. Second, by using the Alpha Security devices an alarm did activate and my daughter was able to attempt to approach the customer and she did see what he looked like, and customers who were nearby reported what type of vehicle the suspect got away in. This is someone who will be recognized if he returns. If your store isn’t protecting merchandise you have no way to know when something is stolen let alone who may be taking it. You also have no deterrence to keep shoplifters from trying to steal from you. As someone who has been involved in Retail Loss Prevention for nearly 20 years, I have first-hand experience in watching would-be criminals try to remove Alpha Security devices and then stop out of frustration. I have also seen them drop merchandise when EAS antenna alarms sounded and I have recovered merchandise during a receipt check due to alarm activations. 

I also want to touch on the topic of employee safety and dealing with shoplifters. I mentioned that my daughter said she was mad that someone would steal and she wished she could have chased after the suspect. Drawing from my years of Loss Prevention experience, I reminded her that she did the right thing by staying in the store and I am sharing this advice with you. Too often shoplifters who disregard alarms and run out the door are armed, on some type of illegal drugs or have criminal records that would put them in jail if they are caught. I have seen shoplifters speed out of a parking lot nearly hitting other cars and pedestrians in an effort to escape. I have been injured and had LP co-workers injured trying to apprehend shoplifters. Responding to an alarm caused by a retail anti-theft device is appropriate. Chasing someone who has shoplifted is dangerous. Report suspected thefts to your local police department. Merchandise can be replaced, people can’t be. In the meantime do what you can to prevent shoplifting by using Alpha Spider Wrap and watch your shortage results shrink.

 

Need information on Alpha Security? Give us a call at 1.866.914.2567 now.

 

 

A Loss Prevention Professional’s Perspective On The Benefits Of Alpha Security Products

Alpha Security-5                                                                                                                           WC Blog 254
Alpha Cable Lock-4
Prevent Shoplifting-3
Retail Anti –Theft Devices-5
A Loss Prevention Professional’s Perspective On The Benefits Of Alpha Security Products
    I have found over the years with my Loss Prevention Experiences I have developed a knack for irritating my family when we go shopping.  While they may look at merchandise, I look at merchandise protection.  I don’t mean to irritate them, but my wife may be looking at comforters and I am looking at how easy it would be to stuff it with merchandise.  My boys may be looking at video games and I do too, then I look at what the store is doing to prevent shoplifting of them.  I even listen to my daughter tell me about her day at her retail job and suspected shoplifters they had in the store and I ask about the retail anti-theft devices they use. I look for missed opportunities stores have to reduce their shrinkage if they would only invest in Alpha Security products. 
     Alpha Security specializes in Retail Anti-Theft Devices that can and do prevent shoplifting.  I mentioned that I look at comforter protection rather than the comforter when I am shopping with my wife.  I am looking for strategies that keep the comforter from being used to hide merchandise in between the folds and can also prevent shoplifting of the comforter itself. One of my favorite retail anti-theft devices that can do this is the Alpha Cable Lock.  The Alpha Cable Lock comes in several sizes making it extremely versatile for use on different products.  Long cables can be strung through coat sleeves or around bicycle wheels and frames, while mini cables can be used for securing the zippers of comforter cases together.  Alpha Security also suggests using an Alpha Cable Lock on purses, shoes and detergent bottles.  Not only are the Locks made from aircraft grade cable, they are designed with electronic article surveillance (EAS) capability.  This means that if merchandise protected with an Alpha Cable Lock is carried to a doorway with an EAS antenna, the antenna alarm will activate and warn employees of an attempted theft.   A thorough receipt check can result in recovered merchandise.  Added to these protections is the fact that these retail anti-theft devices are tamper proof and will sound an alarm if someone were to attempt to cut the cable.
     Why am I so convinced that Alpha Security products work?  Because I have first-hand experience using them and see how effective they are in deterring and preventing shoplifting.  I have watched shoplifters try to remove a retail anti-theft device from an item and get frustrated enough to put the merchandise down and go on to something else.  I have also heard the sound of an alarm from an Alpha product when someone cut a cable.  While the device was damaged, the merchandise was abandoned on the salesfloor because the alarm noise was so loud.  I have recovered merchandise from receipt checks when an unpaid item started to be taken out the doors of the store and the antennas sounded.  Believe it or not, these are not always from attempted thefts, but merchandise a customer forgot on the bottom of a shopping cart.  Even inadvertently Alpha Security can stop shortage from taking place.  
Get more information on Alpha Security.  Contact us or call 1.866.914.2567 today.            

I have found over the years with my Loss Prevention Experiences I have developed a knack for irritating my family when we go shopping. While they may look at merchandise, I look at merchandise protection. I don’t mean to irritate them, but my wife may be looking at comforters and I am looking at how easy it would be to stuff it with merchandise. My boys may be looking at video games and I do too, then I look at what the store is doing to prevent shoplifting of them. I even listen to my daughter tell me about her day at her retail job and suspected shoplifters they had in the store and I ask about the retail anti-theft devices they use. I look for missed opportunities stores have to reduce their shrinkage if they would only invest in Alpha Security products. 
     

Alpha Security specializes in Retail Anti-Theft Devices that can and do prevent shoplifting. I mentioned that I look at comforter protection rather than the comforter when I am shopping with my wife. I am looking for strategies that keep the comforter from being used to hide merchandise in between the folds and can also prevent shoplifting of the comforter itself. One of my favorite retail anti-theft devices that can do this is the Alpha Cable Lock. The Alpha Cable Lock comes in several sizes making it extremely versatile for use on different products. Long cables can be strung through coat sleeves or around bicycle wheels and frames, while mini cables can be used for securing the zippers of comforter cases together. Alpha Security also suggests using an Alpha Cable Lock on purses, shoes and detergent bottles. Not only are the Locks made from aircraft grade cable, they are designed with electronic article surveillance (EAS) capability. This means that if merchandise protected with an Alpha Cable Lock is carried to a doorway with an EAS antenna, the antenna alarm will activate and warn employees of an attempted theft.  A thorough receipt check can result in recovered merchandise. Added to these protections is the fact that these retail anti-theft devices are tamper proof and will sound an alarm if someone were to attempt to cut the cable.
     

Why am I so convinced that Alpha Security products work? Because I have first-hand experience using them and see how effective they are in deterring and preventing shoplifting. I have watched shoplifters try to remove a retail anti-theft device from an item and get frustrated enough to put the merchandise down and go on to something else. I have also heard the sound of an alarm from an Alpha product when someone cut a cable. While the device was damaged, the merchandise was abandoned on the salesfloor because the alarm noise was so loud. I have recovered merchandise from receipt checks when an unpaid item started to be taken out the doors of the store and the antennas sounded. Believe it or not, these are not always from attempted thefts, but merchandise a customer forgot on the bottom of a shopping cart. Even inadvertently Alpha Security can stop shortage from taking place.  

Get more information on Alpha Security. Contact us or call 1.866.914.2567 today.            

 

Security Is A Fundamental Part Of Any Company; The Alpha 3 Alarm Can Provide The Protection You Need

I have worked in law enforcement for over 15 years and have responded to shoplifting calls on a regular basis. Unfortunately some are more difficult to resolve due to the lack of evidence, mostly due to the lack of security and witnesses. I have noticed throughout my career that store policies fluctuate substantially when it comes to how employees are allowed to respond to shoplifting events. Some stores don’t allow employees to make accusations, even if they see the violation, or to pursue someone who has stolen items from the store. Some of these stores don’t have security or loss prevention personnel and rely on management level employees to handle these types of situations. This can pose a problem when the managers are not working or are not available. This becomes very frustrating for hard working employees who feel as though their hard work and dedication is irrelevant. I had an incident I responded to in which the employee was very frustrated with the lack of security and protocol at her store. I got called to a shoplifter at the mall. When I arrived I was contacted by a shopper who stated she had watched two females exit the store with several items of clothing. She said the two females were running with non-bagged items, which seemed suspicious, yet no one was chasing them. She got the vehicle description and license plate number and provided that to me. After my investigation I learned that the two ladies had been shopping in one of the stores and were trying on multiple items.  A store associate was assisting with size changes when the ladies bolted from the store taking several items with them. The employee indicated that it was against their policy to pursue shoplifters, even if they witnessed the act. The only reason the shoplifters were brought to justice was because of a concerned citizen who acted on instinct. This store had no security in place, no loss prevention and a policy that prevented employee response to these types of incidents, which left them completely vulnerable to theft.  These women had shoplifted from this store on multiple occasions because they knew they could get away with it. Security may not seem important or cost-efficient but I can tell you it is worth the investment. The best way to protect your property and prevent shoplifting is by using Alpha 3 Alarm technology.

 

Various types of security products can be equipped with an Alpha 3 Alarm to support all of your merchandising needs. This technology alerts store personnel in the event of a theft by emitting an audible alarm upon exit. The Alpha 3 Alarm will also sound if someone attempts to remove the device from the merchandise in the store or damages it in some way.  There are various types and sizes of hard tags available to secure your property and prevent shoplifting. They are re-useable and won’t damage the item or garment. They work great as a visual deterrent for those who have the intent to steal from your store. This can provide an alert to the managers or loss prevention personnel, on sight, so they can take action to stop the shoplifter. 

I know many people think that having a loss prevention program is burdensome and expensive. Therefore, having a no pursuit, no contact, no action policy seems easier, but you are not only hurting your bottom line and encouraging shoplifting in your store, but you are also hurting your employees and your customers. Higher shoplifting rates result in higher consumer costs and lower wages, causing dissatisfaction; resulting in employee and consumer loss. The Alpha 3 Alarm is a cost-efficient way to prevent shoplifting, improve profit and customer satisfaction, while maintaining a pleasant shopping experience. 

 

Alpha 3 Alarms are important and we can help you with it. Call 1.866.914.2567 and let’s talk.