A Book, A Backpack And A Story Of How Retail Anti-Theft Devices Protect Merchandise And Property

 

Alpha Security-5                                                                                                                        WC Blog 324
Prevent Shoplifting-3
Retail Anti-Theft Devices-4
A Book, A Backpack And A Story Of How Retail Anti-Theft Devices Protect Merchandise And Property
     This is a true story of an incident that I dealt with just the other night in my job at a college library. I was talking with my fellow supervisor who was leaving for the night as his shift had just ended. While we were recapping the day’s events the alarm pedestal at one of the entry/exit doors activated. I approached the couple who had been exiting the building and asked if they had any materials they had forgotten to check out. The gentleman had a few things in his hand and I had him re-enter and he did not activate the alarm. The young woman with him had a backpack on and I asked her to step back inside. She did so and the alarm sounded. My Loss Prevention background kicked in (this isn’t much different than when I would prevent shoplifting in a store). I asked her again if she had anything that may have set off our towers. She was insistent she did not and began rummaging through her book bag while telling me she only had her laptop and some personal items. I watched her dig around, all the while looking over her shoulder into the bag but, calling on my LP Manager skills, not handling the bag myself. As in my prior life in L.P. when I would respond to electronic article surveillance (EAS) tower alarms set off by Alpha Security devices, I asked the patron to walk through again without the bag. No alarm sounded. I then asked her to pick up the backpack and try it again. You guessed it, the pedestal alarm came to life, beeping and LED lights flashing. I then pointed out a zipper pouch the student had not looked in during her frustrated digging. Low and behold, she pulled out a book and her friend sheepishly said he thought they had put the book down before leaving. I took the book and thanked them for their time and wished them a good night. In the old days I could have counted this for my recovery stats! Now, I have to handle alarms a little differently. However, what is the same between my current job and my L.P. job is that I find retail anti-theft devices and EAS work!
     Whether it is an EAS or RFID label or an Alpha Security hard tag, retail anti-theft devices can and do prevent shoplifting, theft or accidental losses due to unintentional walk-outs. Having had experience using Alpha Security products while I worked in Loss Prevention, I can attest to their ability to deter theft and detect it when a thief attempts to steal protected merchandise. Alpha’s products are designed to be visible to shoplifters so when criminals see the tags and their flashing red LED light, they choose not to attempt to steal. The devices all have EAS radio frequency technology built in that activates pedestals if merchandise is carried too close to the doors and someone attempts to walk out with protected items. Merchandise is also protected when a shoplifter attempts to tamper with Alpha’s devices. Most have tamper resistant protections that sound a sharp, piercing 95 decibel screech if thieves try to forcibly remove them. This leads to merchandise being abandoned and bad guys scurrying out of the store. 
     Aside from the deterrence value of Alpha’s retail anti-theft devices my LP teams and I made merchandise recoveries due to alarm activations from Alpha Security products, similar to the book recovery I mentioned at the beginning of the article. I can think of multiple situations when we recovered Spider wrapped vacuum cleaners and DVD players (when they were the hot commodity) being rolled out through EAS pedestals. We responded to the alarms and prevented thefts. On the occasion when we were not available, front end supervisors responded to alarms and conducted receipt checks and prevented shoplifting attempts.
     As someone who works in a library I won’t be silent about this, Alpha Security products along with a reliable EAS tower can keep your shelves full and shortage low. Learn more about the ABC’s of EAS and retail anti-theft devices and how you can improve profitability.
Get more information on Alpha Security, contact us or call 1.866.914.2567 today.
 

This is a true story of an incident that I dealt with just the other night in my job at a college library. I was talking with my fellow supervisor who was leaving for the night as his shift had just ended. While we were recapping the day’s events the alarm pedestal at one of the entry/exit doors activated. I approached the couple who had been exiting the building and asked if they had any materials they had forgotten to check out. The gentleman had a few things in his hand and I had him re-enter and he did not activate the alarm. The young woman with him had a backpack on and I asked her to step back inside. She did so and the alarm sounded. My Loss Prevention background kicked in (this isn’t much different than when I would prevent shoplifting in a store). I asked her again if she had anything that may have set off our towers. She was insistent she did not and began rummaging through her book bag while telling me she only had her laptop and some personal items. I watched her dig around, all the while looking over her shoulder into the bag but, calling on my LP Manager skills, not handling the bag myself. As in my prior life in L.P. when I would respond to electronic article surveillance (EAS) tower alarms set off by Alpha Security devices, I asked the patron to walk through again without the bag. No alarm sounded. I then asked her to pick up the backpack and try it again. You guessed it, the pedestal alarm came to life, beeping and LED lights flashing. I then pointed out a zipper pouch the student had not looked in during her frustrated digging. Low and behold, she pulled out a book and her friend sheepishly said he thought they had put the book down before leaving. I took the book and thanked them for their time and wished them a good night. In the old days I could have counted this for my recovery stats! Now, I have to handle alarms a little differently. However, what is the same between my current job and my L.P. job is that I find retail anti-theft devices and EAS work!

Whether it is an EAS label or an Alpha Security hard tag, retail anti-theft devices can and do prevent shoplifting, theft or accidental losses due to unintentional walk-outs. Having had experience using Alpha Security products while I worked in Loss Prevention, I can attest to their ability to deter theft and detect it when a thief attempts to steal protected merchandise. Alpha’s products are designed to be visible to shoplifters so when criminals see the tags and their flashing red LED light, they choose not to attempt to steal. The devices all have EAS radio frequency technology built in that activates pedestals if merchandise is carried too close to the doors and someone attempts to walk out with protected items. Merchandise is also protected when a shoplifter attempts to tamper with Alpha’s devices. Most have tamper resistant protections that sound a sharp, piercing 95 decibel screech if thieves try to forcibly remove them. This leads to merchandise being abandoned and bad guys scurrying out of the store. 

Aside from the deterrence value of Alpha’s retail anti-theft devices my LP teams and I made merchandise recoveries due to alarm activations from Alpha Security products, similar to the book recovery I mentioned at the beginning of the article. I can think of multiple situations when we recovered Spider wrapped vacuum cleaners and DVD players (when they were the hot commodity) being rolled out through EAS pedestals. We responded to the alarms and prevented thefts. On the occasion when we were not available, front end supervisors responded to alarms and conducted receipt checks and prevented shoplifting attempts.

As someone who works in a library I won’t be silent about this, Alpha Security products along with a reliable EAS tower can keep your shelves full and shortage low. Learn more about the ABC’s of EAS and retail anti-theft devices and how you can improve profitability.

 

Get more information on Alpha Security, contact us or call 1.866.914.2567 today.

 

 

 

Don’t Get Wrapped Up In Trying To Tie Everything Down; Allow Alpha Spider Wrap To Work For You And Your Customers Too

 

Alpha Spider Wrap-4                                                                                                                 WC Blog 293
Retail Anti-Theft Devices-3
Prevent Shoplifting-4
Alpha Security-3
Don’t Get Wrapped Up In Trying To Tie Everything Down; Allow Alpha Spider Wrap To Work For You And Your Customers Too 
     I was strolling through a store today doing some shopping with my wife. We went through clothing, electronics and the food departments. We continued in the main aisle of this store walking past the household appliances and an endcap with two popular, single cup coffee maker boxes on it. No, it wasn’t the coffee makers that caught my eye; rather it was the retail anti-theft devices being used to prevent shoplifting. Each of the boxes was protected with an Alpha Spider Wrap securely tightened around the merchandise ensuring a would-be thief would be hard pressed to steal the items. Then something else about the display caught my attention, a cable locking the spider wraps together and the other end attached to the base deck of the endcap. I stopped my wife and asked her what was wrong with the display. After an audible sigh (she doesn’t always share my enthusiasm about security) she looked at the endcap and confessed she didn’t know. I explained to her the silliness of what had been done with the devices and how they were defeating the purpose of Alpha Spider Wrap.
     Alpha Spider Wrap is an anti-theft device designed of aircraft grade steel cable in a sturdy housing unit. The housing unit contains the cable and loosens and tightens the cable so it can be cinched tightly around merchandise and loosened and removed at the point of sale. The housing also holds an electronic article surveillance (EAS) coil. For stores that have EAS antennas located at doors and entryways, the wraps will activate antenna alarms when carried with the detection range of the antennas. The audible and visual alerts of the antennas can prevent shoplifting by warning employees that a theft attempt may be taking place. Wraps also have tamper alarms that sound when a thief attempts to cut a length of the cable in order to remove it from merchandise.  The use of these retail anti-theft devices acts as both a visual deterrent and a physical deterrent to theft through alarm activations. 
     Alpha Security retail anti-theft devices are created with the purpose of securing merchandise to prevent shoplifting while at the same time keeping goods accessible to customers. Tools such as Alpha Spider Wrap have given retailers the ability to take products from behind locking display cases or minimizing the amount of merchandise on shelves. Customers can pick up merchandise, view it, read label information, carry product around the store as they continue to shop and check out at their leisure. Some stores keep only one item on a shelf to prevent theft. When the one item sells shoppers have to wait for an employee to “check the back” for more product. Using Spider Wrap means more units can be maintained on a shelf for more customers.  Alpha Security products drive up sales because customers were leaving stores rather than wait for service. They also improve a store’s productivity because an employee is not tied to an area waiting to open a showcase for a customer to simply browse merchandise.
     This brings me back to my endcap escapade. The idea of securing the Spider Wrapped merchandise to the endcap was absurd. I am sure someone was well intentioned however they missed the point of using the wrap in the first place. IF I had wanted the coffee maker someone would have had to come by with a portable detachment tool (there was no call button), unlocked the unit and carried it to the checkout lane for me. Worse, in this situation I would have had to look for an employee since no one was in the area. That is a recipe for a disgruntled customer and can have a negative effect on future sales, even the potential loss of a patron. 
     Use Alpha Security products as they were designed and let them work in your favor. You will improve your staffing model, payroll and drive sales all at the same time. You will also prevent shoplifting and improve stock shortage, adding profit to your bottom line, and who doesn’t want to run a profitable business?
Get more information on Alpha Spider Wrap, contact us or call 1.866.914.2567 today.

I was strolling through a store today doing some shopping with my wife. We went through clothing, electronics and the food departments. We continued in the main aisle of this store walking past the household appliances and an endcap with two popular, single cup coffee maker boxes on it. No, it wasn’t the coffee makers that caught my eye; rather it was the retail anti-theft devices being used to prevent shoplifting. Each of the boxes was protected with an Alpha Spider Wrap securely tightened around the merchandise ensuring a would-be thief would be hard pressed to steal the items. Then something else about the display caught my attention, a cable locking the spider wraps together and the other end attached to the base deck of the endcap. I stopped my wife and asked her what was wrong with the display. After an audible sigh (she doesn’t always share my enthusiasm about security) she looked at the endcap and confessed she didn’t know. I explained to her the silliness of what had been done with the devices and how they were defeating the purpose of Alpha Spider Wrap.

Alpha Spider Wrap is an anti-theft device designed of aircraft grade steel cable in a sturdy housing unit. The housing unit contains the cable and loosens and tightens the cable so it can be cinched tightly around merchandise and loosened and removed at the point of sale. The housing also holds an electronic article surveillance (EAS) coil. For stores that have EAS antennas located at doors and entryways, the wraps will activate antenna alarms when carried with the detection range of the antennas. The audible and visual alerts of the antennas can prevent shoplifting by warning employees that a theft attempt may be taking place. Wraps also have tamper alarms that sound when a thief attempts to cut a length of the cable in order to remove it from merchandise. The use of these retail anti-theft devices acts as both a visual deterrent and a physical deterrent to theft through alarm activations. 

 

Alpha Security retail anti-theft devices are created with the purpose of securing merchandise to prevent shoplifting while at the same time keeping goods accessible to customers. Tools such as the Alpha Spider Wrap have given retailers the ability to take products from behind locking display cases or minimizing the amount of merchandise on shelves. Customers can pick up merchandise, view it, read label information, carry product around the store as they continue to shop and check out at their leisure. Some stores keep only one item on a shelf to prevent theft. When the one item sells, shoppers have to wait for an employee to “check the back” for more product. Using Spider Wrap means more units can be maintained on a shelf for more customers.  Alpha Security products drive up sales because customers were leaving stores rather than wait for service. They also improve a store’s productivity because an employee is not tied to an area waiting to open a showcase for a customer to simply browse merchandise.

This brings me back to my endcap escapade. The idea of securing the Spider Wrapped merchandise to the endcap was absurd. I am sure someone was well intentioned however they missed the point of using the wrap in the first place. IF I had wanted the coffee maker someone would have had to come by with a portable detachment tool (there was no call button), unlocked the unit and carried it to the checkout lane for me. Worse, in this situation I would have had to look for an employee since no one was in the area. That is a recipe for a disgruntled customer and can have a negative effect on future sales, even the potential loss of a patron. 

Use Alpha Security products as they were designed and let them work in your favor. You will improve your staffing model, payroll and drive sales all at the same time. You will also prevent shoplifting and improve stock shortage, adding profit to your bottom line, and who doesn’t want to run a profitable business?

 

Get more information on Alpha Spider Wrap, contact us or call 1.866.914.2567 today.

 

 

AYE, YOU! YOU GOTTA STOP SHOPLIFTING OVA HERE!

 

AYE, YOU! YOU GOTTA STOP SHOPLIFTING OVA HERE!
I’m not a big city fan by any means, but recently my girlfriend and I decided to spend our anniversary in the Big Apple. I thoroughly enjoyed the time in the city and eating. I mostly enjoyed eating. It was crazy to see the big box retailers, the corner stores and the mom and pop shops all crammed together in the sprawling metropolis, lining each city block with more stuff than anyone could ever buy… or eat. Me, being the LP guy, couldn’t help but wonder, how much of this stuff gets stolen? How do these small business stop shoplifting?
The short answer is they probably don’t and that’s pretty sad. It’s sad that retailers today, with all the advancements in EAS tech, still don’t protect their profits from sticky-fingered little brats. Some of these little places were so wonderful; the people so amazing and they are just trusting that the constant flow of visitors won’t rip them off. They are living in a fantasy. These shops, especially around Time Square and the more densely populated areas probably see thousands of customers pass through the doors each day. If only 2% of the crowd swipes something at an average of $10/ item, that’s a daily loss of about $800, or almost $300,000 a year. Think you can’t afford a retail anti-theft device?
Let’s just take a few of the more popular “tourist” items I came across pretty regularly, just for the sake of this paragraph. Head over to Battery Park and for blocks and blocks around, you have shops displaying, in a myriad of sizes, scale replicas of Lady Liberty. Oh, how easy it is to steal one of these, especially when there are dozens and dozens and dozens of tourists and only one or two shop-keepers. Guess what though? There’s a retail anti-theft device for that. 
Catch a subway down to the Empire State Building and you’ll see the same thing. Street vendors, stores and gift shops for blocks around all want to send you home with a building replica, a t-shirt, keychain or hat. They all have the same thing in common… other than being gimmicky touristy junk. I know they get stolen and these shop owners are doing nothing to prevent shoplifting. 
Perhaps you own a store like this. Perhaps you don’t reside in the city that never sleeps, but maybe Atlanta, New Orleans, Chicago, Seattle, or somewhere in between. Maybe you’ve seen your profits disappear over time and can’t quite figure out what to do? Well, first you have to admit you have a problem and resolve to prevent shoplifting in your business. Second, go out and research and buy some retail anti-theft devices. There can be no excuse for any retail store to be without this type of protection. Don’t think that you’re dealing with a “good” crowd, since they’re all tourists. Remember, thieves take a vacation every now and then too. 
Alpha Tech is important and we can help you with it. Call 1.866.914.2567 and let’s talk. 

I’m not a big city fan by any means, but recently my girlfriend and I decided to spend our anniversary in the Big Apple. I thoroughly enjoyed the time in the city and eating. I mostly enjoyed eating. It was crazy to see the big box retailers, the corner stores and the mom and pop shops all crammed together in the sprawling metropolis, lining each city block with more stuff than anyone could ever buy… or eat. Me, being the LP guy, couldn’t help but wonder, how much of this stuff gets stolen? How do these small business prevent shoplifting?

 

The short answer is they probably don’t and that’s pretty sad. It’s sad that retailers today, with all the advancements in EAS tech, still don’t protect their profits from sticky-fingered little brats. Some of these little places were so wonderful; the people so amazing and they are just trusting that the constant flow of visitors won’t rip them off. They are living in a fantasy. These shops, especially around Time Square and the more densely populated areas probably see thousands of customers pass through the doors each day. If only 2% of the crowd swipes something at an average of $10/ item, that’s a daily loss of about $800, or almost $300,000 a year. Think you can’t afford a retail anti-theft device?

 

Let’s just take a few of the more popular “tourist” items I came across pretty regularly, just for the sake of this paragraph. Head over to Battery Park and for blocks and blocks around, you have shops displaying, in a myriad of sizes, scale replicas of Lady Liberty. Oh, how easy it is to steal one of these, especially when there are dozens and dozens and dozens of tourists and only one or two shop-keepers. Guess what though? There’s a retail anti-theft device for that. 

 

Catch a subway down to the Empire State Building and you’ll see the same thing. Street vendors, stores and gift shops for blocks around all want to send you home with a building replica, a t-shirt, keychain or hat. They all have the same thing in common… other than being gimmicky touristy junk. I know they get stolen and these shop owners are doing nothing to prevent shoplifting

 

Perhaps you own a store like this. Perhaps you don’t reside in the city that never sleeps, but maybe Atlanta, New Orleans, Chicago, Seattle, or somewhere in between. Maybe you’ve seen your profits disappear over time and can’t quite figure out what to do? Well, first you have to admit you have a problem and resolve to prevent shoplifting in your business. Second, go out and research and buy some retail anti-theft devices. There can be no excuse for any retail store to be without this type of protection. Don’t think that you’re dealing with a “good” crowd, since they’re all tourists. Remember, thieves take a vacation every now and then too. 

 

Alpha Tech is important and we can help you with it. Call 1.866.914.2567 and let’s talk. 

 

 

Alpha Security Devices Prevent Most Shoplifting But Be Careful Of Thieves Who Are Not Deterred By Them

 

Alpha Spider Wrap-4                                                                                                                      WC blog 285
Alpha Security-4
Prevent Shoplifting-4
Retail Anti-Theft Devices-5
Alpha Security Devices Prevent Most Shoplifting But Be Careful Of Thieves Who Are Not Deterred By Them
     My daughter recently told me about trying to prevent shoplifting during an incident at the store she works at. She was at the customer service counter located near the front door. She noticed a man wearing a ball cap with the tag hanging down and several items in his hand. She told me she sees customers wearing their hats a lot but usually they take them off when they get to the register and pay for it along with the other merchandise they may have. This customer was making no attempt to walk towards the register and as he got closer to the front door my daughter said she saw he was carrying a piece of merchandise with an Alpha Spider Wrap on it. The suspect got closer to the door, the retail anti-theft devices activated the electronic article surveillance (EAS) alarm and my daughter went to the door to conduct a receipt check and called to the suspect but he ignored her and ran to his car. My daughter called the Manager On Duty to report the theft but told me she was mad the shoplifter had stolen from them and wanted to chase after him (though she did not and followed company policy). 
     If you are a retail business owner and do not use retail anti-theft devices from Alpha Security products like the Alpha Spider Wrap, you are probably experiencing more theft than you know. Alpha Spider Wrap is a protective device that has a radio frequency (rf) tag built into it that causes an EAS antenna radio frequency receiver to sound an alarm when it is carried too close to the antenna. Alpha 3 Alarm retail anti-theft devices also have a built in alarm that sounds IF someone gets out the door with protected merchandise. Spider wraps have four strand of wire connected to a main housing unit. The wires are wrapped around a boxed piece of merchandise and then tightened with a ratchet like handle. When properly applied, the wraps cannot be removed without an Alpha Security detachment key, normally kept secured at the cash register. By the way, Spider Wrap is also tamper proof and will self- alarm if a shoplifter attempts to cut one of the wires. 
      You are probably thinking that in my daughter’s situation protective devices didn’t prevent shoplifting so why use them? First, it has been proven that retail anti-theft devices DO deter thieves and prevent shoplifting. If you look at the 2014-2015 Global Retail Theft Barometer report, you can see in the Regional Report for North America (pgs. 50-60) that for most retailers that reduced their spending on Loss Prevention their merchandise shrinkage increased from the prior year. Second, by using the Alpha Security devices an alarm did activate and my daughter was able to attempt to approach the customer and she did see what he looked like, and customers who were nearby reported what type of vehicle the suspect got away in. This is someone who will be recognized if he returns. If your store isn’t protecting merchandise you have no way to know when something is stolen let alone who may be taking it. You also have no deterrence to keep shoplifters from trying to steal from you. As someone who has been involved in Retail Loss Prevention for nearly 20 years, I have first-hand experience in watching would-be criminals try to remove Alpha Security devices and then stop out of frustration. I have also seen them drop merchandise when EAS antenna alarms sounded and I have recovered merchandise during a receipt check due to alarm activations. 
     I also want to touch on the topic of employee safety and dealing with shoplifters. I mentioned that my daughter said she was mad that someone would steal and she wished she could have chased after the suspect. Drawing from my years of Loss Prevention experience, I reminded her that she did the right thing by staying in the store and I am sharing this advice with you. Too often shoplifters who disregard alarms and run out the door are armed, on some type of illegal drugs or have criminal records that would put them in jail if they are caught. I have seen shoplifters speed out of a parking lot nearly hitting other cars and pedestrians in an effort to escape. I have been injured and had LP co-workers injured trying to apprehend shoplifters. Responding to an alarm caused by a retail anti-theft device is appropriate but chasing someone who has shoplifted is dangerous. Report suspected thefts to your local police department. Merchandise can be replaced, people can’t be. In the meantime do what you can to prevent shoplifting by using Alpha Spider Wrap and watch your shortage results shrink.
Need information on Alpha Security? Give us a call at 1.866.914.2567 now.

My daughter recently told me about trying to prevent shoplifting during an incident at the store she works at. She was at the customer service counter located near the front door. She noticed a man wearing a ball cap with the tag hanging down and several items in his hand. She told me she sees customers wearing their hats a lot but usually they take them off when they get to the register and pay for it along with the other merchandise they may have. This customer was making no attempt to walk towards the register and as he got closer to the front door my daughter said she saw he was carrying a piece of merchandise with an Alpha Spider Wrap on it. The suspect got closer to the door, the retail anti-theft devices activated the electronic article surveillance (EAS) alarm and my daughter went to the door to conduct a receipt check and called to the suspect but he ignored her and ran to his car. My daughter called the Manager On Duty to report the theft but told me she was mad the shoplifter had stolen from them and wanted to chase after him (though she did not and followed company policy). 

If you are a retail business owner and do not use retail anti-theft devices from Alpha Security products like the Alpha Spider Wrap, you are probably experiencing more theft than you know. Alpha Spider Wrap is a protective device that causes an EAS antenna to sound an alarm when it is carried too close. Alpha 3 Alarm retail anti-theft devices also have a built in alarm that sounds IF someone gets out the door with protected merchandise. Spider wraps have four strand of wire connected to a main housing unit. The wires are wrapped around a boxed piece of merchandise and then tightened with a ratchet like handle. When properly applied, the wraps cannot be removed without an Alpha Security detachment key, normally kept secured at the cash register. By the way, Spider Wrap is also tamper proof and will self- alarm if a shoplifter attempts to cut one of the wires. 

You are probably thinking that in my daughter’s situation protective devices didn’t prevent shoplifting so why use them? First, it has been proven that retail anti-theft devices DO deter thieves and prevent shoplifting. If you look at the 2014-2015 Global Retail Theft Barometer report, you can see in the Regional Report for North America (pgs. 50-60) that for most retailers that reduced their spending on Loss Prevention their merchandise shrinkage increased from the prior year. Second, by using the Alpha Security devices an alarm did activate and my daughter was able to attempt to approach the customer and she did see what he looked like, and customers who were nearby reported what type of vehicle the suspect got away in. This is someone who will be recognized if he returns. If your store isn’t protecting merchandise you have no way to know when something is stolen let alone who may be taking it. You also have no deterrence to keep shoplifters from trying to steal from you. As someone who has been involved in Retail Loss Prevention for nearly 20 years, I have first-hand experience in watching would-be criminals try to remove Alpha Security devices and then stop out of frustration. I have also seen them drop merchandise when EAS antenna alarms sounded and I have recovered merchandise during a receipt check due to alarm activations. 

I also want to touch on the topic of employee safety and dealing with shoplifters. I mentioned that my daughter said she was mad that someone would steal and she wished she could have chased after the suspect. Drawing from my years of Loss Prevention experience, I reminded her that she did the right thing by staying in the store and I am sharing this advice with you. Too often shoplifters who disregard alarms and run out the door are armed, on some type of illegal drugs or have criminal records that would put them in jail if they are caught. I have seen shoplifters speed out of a parking lot nearly hitting other cars and pedestrians in an effort to escape. I have been injured and had LP co-workers injured trying to apprehend shoplifters. Responding to an alarm caused by a retail anti-theft device is appropriate. Chasing someone who has shoplifted is dangerous. Report suspected thefts to your local police department. Merchandise can be replaced, people can’t be. In the meantime do what you can to prevent shoplifting by using Alpha Spider Wrap and watch your shortage results shrink.

 

Need information on Alpha Security? Give us a call at 1.866.914.2567 now.

 

 

A Loss Prevention Professional’s Perspective On The Benefits Of Alpha Security Products

Alpha Security-5                                                                                                                           WC Blog 254
Alpha Cable Lock-4
Prevent Shoplifting-3
Retail Anti –Theft Devices-5
A Loss Prevention Professional’s Perspective On The Benefits Of Alpha Security Products
    I have found over the years with my Loss Prevention Experiences I have developed a knack for irritating my family when we go shopping.  While they may look at merchandise, I look at merchandise protection.  I don’t mean to irritate them, but my wife may be looking at comforters and I am looking at how easy it would be to stuff it with merchandise.  My boys may be looking at video games and I do too, then I look at what the store is doing to prevent shoplifting of them.  I even listen to my daughter tell me about her day at her retail job and suspected shoplifters they had in the store and I ask about the retail anti-theft devices they use. I look for missed opportunities stores have to reduce their shrinkage if they would only invest in Alpha Security products. 
     Alpha Security specializes in Retail Anti-Theft Devices that can and do prevent shoplifting.  I mentioned that I look at comforter protection rather than the comforter when I am shopping with my wife.  I am looking for strategies that keep the comforter from being used to hide merchandise in between the folds and can also prevent shoplifting of the comforter itself. One of my favorite retail anti-theft devices that can do this is the Alpha Cable Lock.  The Alpha Cable Lock comes in several sizes making it extremely versatile for use on different products.  Long cables can be strung through coat sleeves or around bicycle wheels and frames, while mini cables can be used for securing the zippers of comforter cases together.  Alpha Security also suggests using an Alpha Cable Lock on purses, shoes and detergent bottles.  Not only are the Locks made from aircraft grade cable, they are designed with electronic article surveillance (EAS) capability.  This means that if merchandise protected with an Alpha Cable Lock is carried to a doorway with an EAS antenna, the antenna alarm will activate and warn employees of an attempted theft.   A thorough receipt check can result in recovered merchandise.  Added to these protections is the fact that these retail anti-theft devices are tamper proof and will sound an alarm if someone were to attempt to cut the cable.
     Why am I so convinced that Alpha Security products work?  Because I have first-hand experience using them and see how effective they are in deterring and preventing shoplifting.  I have watched shoplifters try to remove a retail anti-theft device from an item and get frustrated enough to put the merchandise down and go on to something else.  I have also heard the sound of an alarm from an Alpha product when someone cut a cable.  While the device was damaged, the merchandise was abandoned on the salesfloor because the alarm noise was so loud.  I have recovered merchandise from receipt checks when an unpaid item started to be taken out the doors of the store and the antennas sounded.  Believe it or not, these are not always from attempted thefts, but merchandise a customer forgot on the bottom of a shopping cart.  Even inadvertently Alpha Security can stop shortage from taking place.  
Get more information on Alpha Security.  Contact us or call 1.866.914.2567 today.            

I have found over the years with my Loss Prevention Experiences I have developed a knack for irritating my family when we go shopping. While they may look at merchandise, I look at merchandise protection. I don’t mean to irritate them, but my wife may be looking at comforters and I am looking at how easy it would be to stuff it with merchandise. My boys may be looking at video games and I do too, then I look at what the store is doing to prevent shoplifting of them. I even listen to my daughter tell me about her day at her retail job and suspected shoplifters they had in the store and I ask about the retail anti-theft devices they use. I look for missed opportunities stores have to reduce their shrinkage if they would only invest in Alpha Security products. 
     

Alpha Security specializes in Retail Anti-Theft Devices that can and do prevent shoplifting. I mentioned that I look at comforter protection rather than the comforter when I am shopping with my wife. I am looking for strategies that keep the comforter from being used to hide merchandise in between the folds and can also prevent shoplifting of the comforter itself. One of my favorite retail anti-theft devices that can do this is the Alpha Cable Lock. The Alpha Cable Lock comes in several sizes making it extremely versatile for use on different products. Long cables can be strung through coat sleeves or around bicycle wheels and frames, while mini cables can be used for securing the zippers of comforter cases together. Alpha Security also suggests using an Alpha Cable Lock on purses, shoes and detergent bottles. Not only are the Locks made from aircraft grade cable, they are designed with electronic article surveillance (EAS) capability. This means that if merchandise protected with an Alpha Cable Lock is carried to a doorway with an EAS antenna, the antenna alarm will activate and warn employees of an attempted theft.  A thorough receipt check can result in recovered merchandise. Added to these protections is the fact that these retail anti-theft devices are tamper proof and will sound an alarm if someone were to attempt to cut the cable.
     

Why am I so convinced that Alpha Security products work? Because I have first-hand experience using them and see how effective they are in deterring and preventing shoplifting. I have watched shoplifters try to remove a retail anti-theft device from an item and get frustrated enough to put the merchandise down and go on to something else. I have also heard the sound of an alarm from an Alpha product when someone cut a cable. While the device was damaged, the merchandise was abandoned on the salesfloor because the alarm noise was so loud. I have recovered merchandise from receipt checks when an unpaid item started to be taken out the doors of the store and the antennas sounded. Believe it or not, these are not always from attempted thefts, but merchandise a customer forgot on the bottom of a shopping cart. Even inadvertently Alpha Security can stop shortage from taking place.  

Get more information on Alpha Security. Contact us or call 1.866.914.2567 today.            

 

Security Is A Fundamental Part Of Any Company; The Alpha 3 Alarm Can Provide The Protection You Need

I have worked in law enforcement for over 15 years and have responded to shoplifting calls on a regular basis. Unfortunately some are more difficult to resolve due to the lack of evidence, mostly due to the lack of security and witnesses. I have noticed throughout my career that store policies fluctuate substantially when it comes to how employees are allowed to respond to shoplifting events. Some stores don’t allow employees to make accusations, even if they see the violation, or to pursue someone who has stolen items from the store. Some of these stores don’t have security or loss prevention personnel and rely on management level employees to handle these types of situations. This can pose a problem when the managers are not working or are not available. This becomes very frustrating for hard working employees who feel as though their hard work and dedication is irrelevant. I had an incident I responded to in which the employee was very frustrated with the lack of security and protocol at her store. I got called to a shoplifter at the mall. When I arrived I was contacted by a shopper who stated she had watched two females exit the store with several items of clothing. She said the two females were running with non-bagged items, which seemed suspicious, yet no one was chasing them. She got the vehicle description and license plate number and provided that to me. After my investigation I learned that the two ladies had been shopping in one of the stores and were trying on multiple items.  A store associate was assisting with size changes when the ladies bolted from the store taking several items with them. The employee indicated that it was against their policy to pursue shoplifters, even if they witnessed the act. The only reason the shoplifters were brought to justice was because of a concerned citizen who acted on instinct. This store had no security in place, no loss prevention and a policy that prevented employee response to these types of incidents, which left them completely vulnerable to theft.  These women had shoplifted from this store on multiple occasions because they knew they could get away with it. Security may not seem important or cost-efficient but I can tell you it is worth the investment. The best way to protect your property and prevent shoplifting is by using Alpha 3 Alarm technology.

 

Various types of security products can be equipped with an Alpha 3 Alarm to support all of your merchandising needs. This technology alerts store personnel in the event of a theft by emitting an audible alarm upon exit. The Alpha 3 Alarm will also sound if someone attempts to remove the device from the merchandise in the store or damages it in some way.  There are various types and sizes of hard tags available to secure your property and prevent shoplifting. They are re-useable and won’t damage the item or garment. They work great as a visual deterrent for those who have the intent to steal from your store. This can provide an alert to the managers or loss prevention personnel, on sight, so they can take action to stop the shoplifter. 

I know many people think that having a loss prevention program is burdensome and expensive. Therefore, having a no pursuit, no contact, no action policy seems easier, but you are not only hurting your bottom line and encouraging shoplifting in your store, but you are also hurting your employees and your customers. Higher shoplifting rates result in higher consumer costs and lower wages, causing dissatisfaction; resulting in employee and consumer loss. The Alpha 3 Alarm is a cost-efficient way to prevent shoplifting, improve profit and customer satisfaction, while maintaining a pleasant shopping experience. 

 

Alpha 3 Alarms are important and we can help you with it. Call 1.866.914.2567 and let’s talk.

 

How An Alpha Cable Lock Can Pull You Out Of The Ice Age And Into The 21st Century.

I was in one of the major retail stores the other day and was interested to see that the location had a contract security person at the exit. This is the only store in my area that I have ever seen a guard and it made me wonder why. Of course my law enforcement/loss prevention background peaked my curiosity, part of my DNA I suppose. I had to ask myself: Does the store have an unusually high level of theft, if so why? Are there procedural issues with the local authorities or slow response times? To my knowledge the store is not in a high crime area, comparatively speaking, so is it just a deterrent? If so is it a cost efficient means to prevent shoplifting?

 

I manage a loss prevention program for a large company and I manage all of the guard contracts for our locations. I do agree that guards are a good option in certain circumstance, don’t get me wrong, but is it a good use of resources in this instance? I am very well aware of the cost associated with full time guard services and it isn’t cheap. Based on the average rates for a security guard in my area it would cost approximately $11,000.00 a month to provide 24/7 security coverage for this store, not counting OT/Holiday Pay. Granted the sales at this particular store are probably substantial, but I also noticed these guards are not participating in any loss prevention activities. They are not watching shoppers or checking receipts and/or goods, there are no alarms at the door to notify the officer of a theft; so do they prevent shoplifting? Are they even utilized in the event that a shoplifter is detained by a retail or loss prevention employee? In my experience I would venture to say these guards are not having a significant impact on reducing theft, or providing any real deterrence. There are so many more cost efficient means to protect retailers and reduce theft.Using Security Guards, as a means to prevent shoplifting, is an antiquated attempt and should not be your first option.

 

If you are in retail I would highly recommend Alpha Cable Locks to secure your property. They are an effective and cost efficient method to protect your inventory and increase profit. I really like the device because it is durable, reliable and comes in various sizes to allow for use on different types of merchandise. The locks can be used at the retailers discretion based on the value, location, or the theft rate of the item. They are re-useable because they are attached to the merchandise at the store level, and removed at the time of sale. They are battery operated, which allows for a more efficient and dependable product. 

 

Alpha Cable Locks and many other Alpha Technology products are designed to secure and notify associates of theft, and reduce overhead, by supplementing existing loss prevention programs. So, as warm and fuzzy as that guard makes me feel when I enter the store (that is sarcasm by the way); their presence more than likely does nothing to prevent shoplifting.  As a police officer I have seen shoplifters go to great lengths to conceal property on their person, and I doubt the guard at the door will cause them to reconsider this type of behavior. So before you consider hiring security services, do your research, and become more informed on your options because each individual retailer is different. Don’t get stuck using archaic security practices when there are so many current and relevant options available to you. 

 

Get more information on Alpha Cable Locks, contact us or call 1.866.914.2567 today.     

 

 

Put The Freeze On Cooler Theft (And Other Merchandise) With Alpha Cable Locks

 

Alpha Cable Lock-5                                                                                                                  WC blog 228
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Alpha Security-4
Put The Freeze On Cooler Theft (And Other Merchandise) With Alpha Cable Locks 
     As I was preparing to write an article on Alpha Security products, my wife came to me with a newspaper article and asked if I had seen the story about a name brand cooler that has become the target of thieves.  I had not, so I was interested in what the report had to say.  I was surprised that anyone would be interested in stealing coolers until I saw that the newspaper reported the price range of these items from $250.00 to $1,300.00!  Well, this was a local newspaper so I had to put on my investigator hat and start digging a little more.  Was this a local issue, or is it impacting other regions of the country?  I was finding reports of this item being stolen in Georgia, Louisiana, South Carolina, North Carolina, Alabama and Texas.  That was enough to convince me this is a major problem for retailers.  I had one more thing I wanted to verify.  I went to the company’s web site and wanted to confirm the prices of the coolers, yes indeed, I found the prices ranging from $299.99 – $1,299.99!  What advice would I give to any retailer that is selling this product (or high ticket product for that matter) to prevent shoplifting?  I would recommend using an Alpha Cable Lock to protect the merchandise against theft.
     Many Alpha Security retail anti-theft devices come in 2-alarm and 3-alarm styles and this includes the Alpha Cable Lock.  The 2-alarm version provides electronic alarm system (EAS) protection by causing EAS antennas to activate when a tagged piece of merchandise is carried into the area of the door where the antennas are located.  They are also tamper proof, sounding a built in alarm if someone tries to cut the cable or defeat the device.  The 3-alarm version of the Alpha Cable Lock has an added feature that activates an internal alarm in the lock if someone gets out the door with merchandise protected by this retail anti-theft device.  Concerned that someone could try to cut the cable to the lock?  You can be confident that this would not be an easy task.  The locks are made of 7×7 aircraft grade coaxial cable.  How strong is this?  According to the Fastenal website https://www.fastenal.com/products/details/45501 the breaking strength of 7×7 galvanized aircraft cable is around 480 lbs. 
           In addition to the strength of the Alpha Cable Lock and the 3-alarm feature, I also like this retail anti-theft device for this product because it can prevent box stuffing of this cooler.  My concern as a Loss Prevention Manager was not so much the theft of a cooler, ours were never in this price range, I was concerned with merchandise being stuffed inside and the customer getting it past the cashier.  The coolers, as I am looking at the images and information, have holes for a small padlock to secure the lid to the frame.  This hole could fit a cable through it, leaving some slack in the cable so that a customer can look inside, but not enough room to hide merchandise.  If used strategically, a store could prevent shoplifting and box stuffing with the Alpha Security device.
     Lest I leave you thinking that the cable locks are one trick ponies these retail anti-theft devices also prevent shoplifting of other merchandise.  They can be used to secure coats, bicycles, baseball gloves, even high priced detergent bottles with handles.  Anything that has a place the cable can be looped through is a candidate for being secured with a cable lock.
     I don’t know whether your store carries high priced coolers that may be targeted by crooks, but I feel certain that you need to prevent shoplifting of some type of merchandise.  Before you get cleaned out by thieves, contact Alpha Security and find out more about the 2 alarm and 3 Alpha Cable Locks.  
Alpha Cable Locks are important and we can help you with it.  Call 1.866.914.2567 and let’s talk.
     

As I was preparing to write an article on Alpha Security products, my wife came to me with a newspaper article and asked if I had seen the story about a name brand cooler that has become the target of thieves. I had not, so I was interested in what the report had to say. I was surprised that anyone would be interested in stealing coolers until I saw that the newspaper reported the price range of these items from $250.00 to $1,300.00! Well, this was a local newspaper so I had to put on my investigator hat and start digging a little more. Was this a local issue, or is it impacting other regions of the country? I was finding reports of this item being stolen in Georgia, Louisiana, South Carolina, North Carolina, Alabama and Texas. That was enough to convince me this is a major problem for retailers. I had one more thing I wanted to verify. I went to the company’s web site and wanted to confirm the prices of the coolers, yes indeed, I found the prices ranging from $299.99 – $1,299.99! What advice would I give to any retailer that is selling this product (or high ticket product for that matter) to prevent shoplifting? I would recommend using an Alpha Cable Lock to protect the merchandise against theft.

 

Many Alpha Security retail anti-theft devices come in 2-alarm and 3-alarm styles and this includes the Alpha Cable Lock. The 2-alarm version provides electronic alarm system (EAS) protection by causing EAS antennas to activate when a tagged piece of merchandise is carried into the area of the door where the antennas are located. They are also tamper proof, sounding a built in alarm if someone tries to cut the cable or defeat the device. The 3-alarm version of the Alpha Cable Lock has an added feature that activates an internal alarm in the lock if someone gets out the door with merchandise protected by this retail anti-theft device. Concerned that someone could try to cut the cable to the lock? You can be confident that this would not be an easy task. The locks are made of 7×7 aircraft grade coaxial cable. How strong is this?  According to the Fastenal website https://www.fastenal.com/products/details/45501 the breaking strength of 7×7 galvanized aircraft cable is around 480 lbs. 

In addition to the strength of the Alpha Cable Lock and the 3-alarm feature, I also like this retail anti-theft device for this product because it can prevent box stuffing of this cooler. My concern as a Loss Prevention Manager was not so much the theft of a cooler, ours were never in this price range, I was concerned with merchandise being stuffed inside and the customer getting it past the cashier. The coolers, as I am looking at the images and information, have holes for a small padlock to secure the lid to the frame. This hole could fit a cable through it, leaving some slack in the cable so that a customer can look inside, but not enough room to hide merchandise. If used strategically, a store could prevent shoplifting and box stuffing with the Alpha Security device.

Lest I leave you thinking that the cable locks are one trick ponies these retail anti-theft devices also prevent shoplifting of other merchandise. They can be used to secure coats, bicycles, baseball gloves, even high priced detergent bottles with handles. Anything that has a place the cable can be looped through is a candidate for being secured with a cable lock.

I don’t know whether your store carries high priced coolers that may be targeted by crooks, but I feel certain that you need to prevent shoplifting of some type of merchandise. 

 

Alpha Cable Locks are important and we can help you with it. Call 1.866.914.2567 and let’s talk.
     

 

 

Making A Case For Using Alpha Spider Wraps On Cell Phone Cases

I have been working in retail for a LONG time now, the majority of those years being in Retail Loss Prevention. Even today as I work in the sales and customer service side of retail, I still draw on my Loss Prevention experience to prevent shoplifting. Just the other day I had an opportunity to stop someone from stealing a cell phone case. This wasn’t just an ordinary case, this has a built in charger that plugs into the mini-port on a phone so it can charge while still in the case. I began watching the suspect when he knelt down in the phone accessory aisle and began picking up phone cases. He reminded me of someone I had stopped from stealing phone cases a few weeks prior to this. As I watched the suspect for a few minutes I noticed that the guy was avoiding the cell phone cases wrapped in Alpha Spider Wrap.

 

The Alpha Spider Wrap is a retail anti-theft device that secures around a piece of merchandise. The device has wires that extend from a housing unit and are wrapped around an item and secured together with a clip. The units have tamper alarms that are set off if someone cuts one of the wires. the noise from the alarm is loud enough to be heard across a store, alerting employees to a possible theft in progress. The Alpha Spider Wrap also activate electonic article surveillance antennas if a piece of merchandise that is protected by a wrap is carried out of a store. The antenna alarms activate and employees are made aware a theft is taking place. Staff respond to the alarm and recover merchandise, OR in many cases, the alarm scares the thief and they drop the merchandise.

 

The “shopper” in my situation was looking at cell phone cases and examing them and then he started to take them out of the packages. While doing this he also looked around and appeared to be trying to make sure no one was watching him.  He did finally seem to settle on a case and he removed it from the package.  He put the package down then palmed the case in his hand and stood with his hand at his side next to the front pocket of his shorts. Based on experience I knew what he was going to do as he took one last glance around the store. I walked towards him and asked if the cell phone case in his hand was the one he wanted to purchase. The “shopper” was clearly startled and fumbled over his words as he tried to tell me he was making a decision about the case and if it was what his daughter needed for her phone. I engaged him in conversation as I would anyone else and at the same time picked up the empty package for the phone.  He asked about the price of it and I scanned it and found it was almost $70.00. My friend was shocked, why he thought it was on clearance for about $6.00. After several minutes of conversation my customer said he might be back and met up with a woman he was with and they walked around for several minutes and left together. Because of our conversation, I believe this was the same person I stopped from shoplifting previously.

 

As I put the case back in the package I was surprised it was not protected with an Alpha Spider Wrap like other phone cases that were a few dollars more in price. As it turned out, the case my customer had his eye on did not fall into the price range of those that our company protects with retail anti-theft devices. Because of a few dollars difference, we almost experienced a loss due to a merchandise theft strategy that is not very flexible. It is my contention that retail anti-theft devices work, they just have to be used in order to do the job. In my opinion, setting a “price point” as a basis for protecting an item is not necessarily the best way to prevent shoplifting. Protect ALL of your products and you will see your merchandise shortage decrease significantly because of their ability to deter theft.

 

Invest in retail anti-theft devices such an Alpha Spider Wrap and you will prevent shoplifting. As you stop theft you will see your profit margin grow and your store in-stocks improve, allowing merchandise to be available to paying customers.

 

The Alpha Spider Wrap are important and we can help you with it. Call 1.866.914.2567 and let’s talk.  

 

TV For Free Thanks To Me? What Alpha Spider Wrap Would Have Saved Me From?

In my professional life I take pride in being a detailed investigator, brilliant interviewer and all around excellent LP teacher.  I love telling good stories, using real world experiences to instruct others. That is unless the story involves me and my being human. Those stories, where an oversight while applying an Alpha Spider Wrap turned into a hard lesson, I wish I didn’t have to tell.

 

As those of us in the loss prevention community know we do far more than just prevent shoplifting. Many of us also serve as compliance officers, enforcing policy. We work as safety captains, checking fire doors and clearing hazards and we work as process auditors, making sure company programs for using devices like an Alpha Cable lock are in place and 100% correct. Retail is a tough world and it is much easier to protect the sale you have already made then it is to find a sale to replace it.

 

Yearly inventory is a gauge of our success in LP. Inventory results can accelerate or derail an LP’s path forward. Preventing inventory shrink is why we prevent shoplifting, why we use Alpha Cable Lock devices to secure display TV’s and laptops. It’s why we use an Alpha Spider Wrap to protect Vacuums, Printers and TVs from theft. Or at least why we are supposed to use them.

 

Inventory is a crazy time for everyone, LP included and no one is immune to being overwhelmed and losing focus. I was clearing out cancelled layaway merchandise and it was a nightmare. Besides the storage area being heat wise just shy of the surface of the sun and slightly warmer than Death Valley in July, I was running about a million miles an hour.

 

I hadn’t done anything to prevent shoplifting in about two weeks and I was flat out worn down. Imagine my delight when I found a dozen TV sets just sitting in a stockroom completely forgotten. The fact that I had prevented a miscount was little consolation as I dragged the pallet of TVs across the store to put them out on display. I remember talking with associates who were busy securing electronics to the counter with Alpha Cable lock devices and asking if they had any Alpha Spider Wraps with them. They had some but not enough and I secured what I could before heading to the back.

 

I never made it.  One associate question, led to another which led to issue after issue. With all the fires around I finally understood why the store was so hot.  It wasn’t long before I had forgotten that we even sold electronics much less that I was stocking them. Overloaded and with my stomach on empty I decided that lunch was a matter of life or death and with everything else forgotten I left for lunch.

 

And there sat a trio of lovely TVs that I failed to use the Alpha Spider Wrap on. You can guess where the story ends. I walk back into frantic manager who informs me that we had a pushout of three TVs a few minutes after I left. Just perfect. My mistake didn’t prevent shoplifting it had enabled it!

 

It was a costly lesson. The subject was in my store under three minutes and the only thing they had taken was the three TVs I left unprotected. Had I maintained focus and applied the last three Alpha Spider wrap to the TVs I’m sure this story would have had a different ending. In the end we have to accept that we cannot see everything, cannot prevent every loss but what we can do is to ensure that what needs to be protected is, even when we aren’t there. 

 

Need information on Alpha Spider Wrap? Give us a call at 1.866.914.2567 now