A Shoplifters Worst Nightmare – Prevent Shoplifting Loss In Atlanta

“Prevent Shoplifting” can actually be a fun quest or sport for you and your employees. Turn the tables on the shoplifter and make their dreams of easy theft their worst nightmare.

To prevent shoplifting loss consider this. Shoplifters have to have privacy to steal. Take it away from them and customer service them to death! They will give up and leave. In most cases they will go to an easier target such as your not  quite so savvy competitor.

To explain how to do this I will give you a real example. I had done a shoplifting prevention training session with a store. I taught them the skills to deal with shoplifters. Two weeks later I got an excited call from the store manager, “it works!” (well of course it works. I have been doing this for 30 years now).

This was a hardware type store. A person went into the electrical department picked up a circuit breaker worth about $70. He stuffed it in the front of his pants. The employee did saw him do this from behind. The employee proceeded to get on the PA and made an announcement in “code” that only other employees would understand. This code let store staff know that he had a shoplifter and need help.

The Cavalry came to the rescue. A total of 4 employees followed the shoplifter through the store. They acted like they were counting items or doing other work. They stayed back about 20 feet but keep following him. Every time the shoplifter would stop and look at something an employee would approach him and ask if he could help.

The shoplifter got the message he pulled the circuit breaker out of his pants (disinfectant anyone?) put it on a shelf and walked out of the store.

The employees hunted down the shoplifter and pursued him with customer service as their weapon. They bagged him and he left in frustration. No criminal charges, no reports just great customer service that worked to prevent shoplifting loss! You can do it to!

For help to prevent shoplifting loss in the Atlanta area or anywhere else contact us at prevent shoplifting or call 1.866.914.2567